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Hotel ARENA am Zoo by ANS

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Photo gallery for Hotel ARENA am Zoo by ANS

A neatly set dining table with white plates, cups, and cutlery, a small glass container with a plant, and a salt and pepper shaker.
A building with a modern facade, large glass windows, and a sign reading "ARENA".
A hotel room with two beds, a desk, a chair, and a large mirror.
A modern hotel room with a glass shower enclosure, a sink, a bed with a wooden headboard, and a wardrobe.
A neatly made bed with white bedding and a remote control on a wooden nightstand.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping

Explore the area

View in a map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316
  • Place, Frankfurt Zoo
    ‪3 min walk‬
  • Place, European Central Bank
    ‪6 min walk‬
  • Place, Frankfurt Cathedral
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, bedside table, lamp, curtains, and a desk with a phone and remote control.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

A neatly made bed with white bedding and a remote control on a wooden nightstand.

Comfort Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Single Room

A hotel room with a bed, a desk, a TV, and a wardrobe.

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

A building with a green sign above the entrance, large windows, and a visible interior with yellow walls.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Comfort Studio

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Frankfurt

Located in Ostend, Hotel ARENA am Zoo by ANS is within a 5-minute walk of Frankfurt Zoo and within 15 minutes of other popular attractions like European Central Bank. This 46-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out. It's connected to the convention center in central Frankfurt and also close to Frankfurt Cathedral and MyZeil.

What's nearby

  • Frankfurt Zoo - 3 min walk - 0.2 miles
  • European Central Bank - 6 min walk - 0.4 miles
  • Frankfurt Cathedral - 12 min walk - 0.7 miles
  • MyZeil - 15 min walk - 0.8 miles
  • Römerberg - 15 min walk - 0.8 miles

Getting around

  • Zoo U-Bahn - 2 min walk
  • Frankfurt (Main) Ost Station - 10 min walk
  • Frankfurt Airport (FRA) - 30 min drive

Restaurants

  • ‪Ho Guom - ‬5 min walk
  • ‪Richard Diana Patisserie - ‬5 min walk
  • ‪Thai Snack - Frischer Wok - ‬4 min walk
  • ‪Green Thai - ‬7 min walk
  • ‪Restaurant Buchholz - ‬7 min walk

About this property

Hotel ARENA am Zoo by ANS

At Hotel ARENA am Zoo by ANS, guests have access to free WiFi in public areas, express check-in, and express check-out. Self parking is available for EUR 15 per night. Multilingual staff is on hand to answer questions.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Free long-distance calls, free local calls, and desks are other standard amenities.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Frequently asked questions

Are free cancellation options available at Hotel ARENA am Zoo by ANS?

Hotel ARENA am Zoo by ANS offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel ARENA am Zoo by ANS?

As of Sep 8, 2026, prices found for a 1-night stay for 2 adults at Hotel ARENA am Zoo by ANS on Sep 15, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel ARENA am Zoo by ANS?

This hotel is situated in Ostend within a short 16-minute walk of Römerberg and also 17 minutes on foot from Frankfurt Christmas Market. You'll also find Frankfurt Zoo and European Central Bank less than a mile away.

Is there parking available at Hotel ARENA am Zoo by ANS?

Yes, parking is offered for EUR 15 per night with in/out privileges.

Does Hotel ARENA am Zoo by ANS include a casino at the property?

No, Hotel ARENA am Zoo by ANS doesn't have a casino.

Is there an indoor pool at Hotel ARENA am Zoo by ANS?

No, there is no indoor pool at this hotel.

Does Hotel ARENA am Zoo by ANS have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel ARENA am Zoo by ANS have a restaurant that serves breakfast?

Hotel ARENA am Zoo by ANS offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel ARENA am Zoo by ANS allow pets to stay free of charge?

No, pets aren't allowed at Hotel ARENA am Zoo by ANS though service animals are welcome.

Does Hotel ARENA am Zoo by ANS have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel ARENA am Zoo by ANS?

The closest major airport to Hotel ARENA am Zoo by ANS is Frankfurt Airport (FRA), which is 13.7 mi away (30 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 26.3 mi away.

Are there rooms with balconies at Hotel ARENA am Zoo by ANS?

No, there aren't any guestrooms at Hotel ARENA am Zoo by ANS that offer a balcony.

Hotel ARENA am Zoo by ANS Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 63 out of 241 reviews
Rating 8 - Good. 87 out of 241 reviews
Rating 6 - Okay. 55 out of 241 reviews
Rating 4 - Poor. 19 out of 241 reviews
Rating 2 - Terrible. 17 out of 241 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

kelley

Liked: Cleanliness, property conditions & facilities
Clean, simple, long line at check in with many confused people
Stayed 1 night in May 2026
Verified review

8/10 Good

Jesper

Liked: Cleanliness
Clean rooms
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel close to the tram. The staff is friendly and accommodating.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Fabian

Liked: Property conditions & facilities
Disliked: Cleanliness
Cleanliness could be better, however very well located
Verified review

4/10 Poor

Ayman

Disliked: Staff & service, amenities
very tight and poor room almost enough for sleeping only
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

omar efren betancourt

Liked: Cleanliness, amenities, property conditions & facilities
It's perfect if you're just passing through, there's no air conditioning
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
the room was modern, clean and quiet. very small but functional.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Dordije

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Sirak

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

HUSSEIN SALMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Anna

Disliked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good service. Good cleaning of room. Stairway not as clean and not seldom with a smell of smoke. A bit loud noices from other guests. I could stay here again though.
Stayed 20 nights in May 2023
Verified review

6/10 Okay

Baboucarr

Disliked: Cleanliness
Average
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Stayed 6 nights in Sep 2024
Verified review

6/10 Okay

Barry

Disliked: Staff & service
It was ok, reasonably affordable in Frankfurt. I didn't like having to fill in my details 4 times. 1) booking, 2) follow up questionnaire, 3) on arrival (surely the purpose of the follow up questionnaire) and then 4) to book in to make a separate booking for car parking. Car parking very very tight in an estate car, but good to have had the option to park securely off street.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Vanesa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Walid

Liked: Cleanliness
Disliked: Staff & service
It was a good location, rooms were small but ok, Clean. But unfortunatly a lot of noise during the night and morning! The parking lot was very small! There was nobody present for the check-out during reception hours. We have waited for over 20minutes and saw no one so we just left.
Verified review

8/10 Good

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good for the price we paid. The rooms are comfortable and clean. It´s located in a very central area, with easy access to subway. There are lots of restarurants around the area at 10 min walks. Don´t expect too much service in the frontdesk because there is personal only for a few hours a day. We arrived at night so we had to make check in in a machine, but there was no problem at all. Breakfast is very basic, they serve coffe, boiled eggs, fruit and bread. At the end, if you are not expecting too much luxury but rather an easy and comfortable stay, it is a very good option.
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Farhad

Liked: Cleanliness, property conditions & facilities, room comfort
Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly they lost my luggage with valuables inside. Sofar my requests to the hotel have remained unanswered.
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and worth for money.

Checkin could be better. Already checked in online previous evening but still had to call when tried to do it in the automatic checking screen. Got the key to the room but room was not ready. Minor incovenience as the cleaning ladys were very nice and cleaned the room in 15 minutes. I was pleasantly surprised on cleanliness of the room and has basic items for your needs. Note that rooms are very small, even if I booked the comfort room which was a bit bigger than the cheapest. No AC and small room gets very warm in the summer. Luckily there was a small fan provided. Good for solo traveller and will come again.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Robert

Liked: Cleanliness
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Preis-Leistung ist sehr gut, für ein bis zwei Nächte ausreichend. Nahverkehr in der Nähe. Check in ohne Probleme.
Stayed 1 night in May 2026