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Hotel Villa Maya

3.0 star property
Family-friendly hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hotel Villa Maya

Outdoor pool, pool umbrellas, sun loungers
Restaurant
Property grounds
Standard Double Room | In-room safe, individually decorated, desk, soundproofing
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001
  • Place, Lake Petén Itzá
    ‪12 min drive‬
  • Place, Ixpanpajul Nature Park
    ‪13 min drive‬
  • Place, San Miguel & Tayazal
    ‪14 min drive‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 323 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, desk, soundproofing

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble) | In-room safe, individually decorated, desk, soundproofing

Superior (doble)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Flores

Hotel Villa Maya places you within a 15-minute drive of popular attractions such as San Miguel & Tayazal and Cuevas de Ak'tun Kan. This 3-star hotel has 56 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Lake Petén Itzá - 12 min drive - 2.9 miles
  • Ixpanpajul Nature Park - 13 min drive - 4.6 miles
  • San Miguel & Tayazal - 14 min drive - 4.4 miles
  • Cuevas de Ak'tun Kan - 14 min drive - 4.4 miles
  • Flores Dock - 21 min drive - 7.5 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Maracuyá - ‬19 min drive
  • ‪McDonald's - ‬19 min drive
  • ‪Cool Beans - ‬20 min drive
  • ‪El Sótano - ‬19 min drive

About this property

Hotel Villa Maya

Family-friendly hotel with a full-service spa and a 24-hour fitness center
At Hotel Villa Maya, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • In a national park
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 20 buildings
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GTQ 150.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Rollaway bed fee: GTQ 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

Is free cancellation available at Hotel Villa Maya?

Hotel Villa Maya provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around Hotel Villa Maya?

This hotel is located in Flores, close to San Miguel & Tayazal, Ixpanpajul Nature Park, and Maya Mall. You'll also find Lake Petén Itzá and Cuevas de Ak'tun Kan within a short drive.

Is parking available on site at Hotel Villa Maya?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Villa Maya?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Hotel Villa Maya have a casino?

No, Hotel Villa Maya doesn't have a casino.

Will I find an indoor pool at Hotel Villa Maya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Villa Maya?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Hotel Villa Maya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Villa Maya have a restaurant that serves breakfast?

Yes, Hotel Villa Maya serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Villa Maya allow pets to stay free of charge?

No, pets aren't allowed at Hotel Villa Maya though service animals are welcome.

Does Hotel Villa Maya have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Villa Maya?

The closest major airport to Hotel Villa Maya is Flores (FRS-Mundo Maya Intl.), which is 5.4 mi away (16 minutes by car).

Are there rooms with balconies at Hotel Villa Maya?

Yes, every guestroom at Hotel Villa Maya comes with a balcony with some featuring lagoon views.

Does Hotel Villa Maya have a wedding venue on site?

Take advantage of the wedding venue at Hotel Villa Maya if you plan to say "I do" during your trip.

Hotel Villa Maya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 186 reviews
Rating 8 - Good. 37 out of 186 reviews
Rating 6 - Okay. 5 out of 186 reviews
Rating 4 - Poor. 1 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andres, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, volveré sin dudas.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service friendly staff Beautiful
Stayed 2 nights in Aug 2025

10/10 Excellent

CARLOS CASTANEDA DE, DEDHAM

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing the sounds the nature around the hotel, very clean the hostility the food everything was perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel on the lake with a large elegant pool with a waterfall. The lake has crocodiles, so you can’t swim in it, but it’s fun to see the crocodiles.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, spacious and the e beds were comfortable. The hotel has a restaurant that serves local and international food.
Traditional breakfast
Restaurant deck overlooking the lake
Monkey trail
Deck at dusk
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 4 nights in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Myron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2025

10/10 Excellent

Soraya, Fredericksburg

Traveled with group
Liked: Amenities
Very peaceful and preserve place. The nature is just beautiful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo, Los Angeles

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wish we would have had more time to explore the grounds but breakfast with a river view was filling and the kids enjoyed the big pool and wildlife around.
Stayed 1 night in Jul 2025

8/10 Good

Jeong Woo

Traveled with family
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gricel, Carlsbad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!! Beautiful property!!! Food at restaurant is all amazing!
Stayed 2 nights in Jun 2025

8/10 Good

Ernest, Fairfax

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Dorcas

Liked: Property conditions & facilities
It’s so beautiful and peaceful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Norman, Spanish Lookout

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and absolute gorgeous location with superb cabin placement
Stayed 1 night in Jun 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jodi

Stayed 3 nights in Apr 2025

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome villa in the middle of jungle

Super comfortable and nice looking villas on the lake. Lots of wildlife around (we even saw a crocodile while having breakfast in the restaurant). Many hikes through the rainforest to enjoy the nature. The gem of our whole trip to Guatemala.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place, the wild life in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruoyan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Overall the experience is amazing. 1) The hotel is very responsive in messaging on hotels.com. 2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people. 3) We had breakfast and dinner at the hotel, both were great! 4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
Stayed 1 night in Mar 2025