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Hotel Villa Maya

3.0 star property
Lakefront hotel with a full-service spa and a 24-hour fitness center

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Photo gallery for Hotel Villa Maya

Relax by the pool surrounded by lush greenery and palm trees.
Relax in this serene space with a projector screen, long tables, and comfortable seating.
Meandering pathway through a lush, serene environment surrounded by dense foliage and trees.
Relax in a traditional room with two single beds, a wall mural, and a comfortable chair.
Guests can dine in a spacious area with tables set for a comfortable meal.

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001
  • San Miguel & Tayazal
    ‪14 min drive‬
  • Maya Mall
    ‪19 min drive‬
  • Flores Dock
    ‪21 min drive‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪16 min drive‬

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Room options

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, desk, soundproofing

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble) | In-room safe, individually decorated, desk, soundproofing

Superior (doble)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

About the neighborhood

Flores

Hotel Villa Maya places you within a 15-minute drive of popular attractions such as San Miguel & Tayazal and Cuevas de Ak'tun Kan. This 3-star hotel has 56 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Lake Petén Itzá - 12 min drive - 2.9 miles
  • San Miguel & Tayazal - 14 min drive - 4.4 miles
  • Cuevas de Ak'tun Kan - 14 min drive - 4.4 miles
  • Maya Mall - 19 min drive - 6.8 miles
  • Flores Dock - 21 min drive - 7.5 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Raices Bar & Grill - ‬20 min drive
  • ‪Raices Del Lago - ‬17 min drive
  • ‪Ristoranto Terrazzo - ‬20 min drive
  • ‪Pollo Campero - ‬18 min drive

About this property

Hotel Villa Maya

Lakefront hotel with a full-service spa and a 24-hour fitness center
At Hotel Villa Maya, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • In a national park
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 20 buildings
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GTQ 150.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Rollaway bed fee: GTQ 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

Is free cancellation available at Hotel Villa Maya?

Hotel Villa Maya provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around Hotel Villa Maya?

This hotel is located in Flores, close to Ixpanpajul Nature Park, Maya Mall, and Church of Our Lady of the Remedies. You'll also find Lake Petén Itzá and San Miguel & Tayazal within a short drive.

Is there parking available at Hotel Villa Maya?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Villa Maya?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Hotel Villa Maya have a casino?

No, Hotel Villa Maya doesn't have a casino.

Will I find an indoor pool at Hotel Villa Maya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Villa Maya?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Villa Maya?

No, there isn't a spa tub at this hotel.

Does Hotel Villa Maya have a restaurant that serves breakfast?

Yes, Hotel Villa Maya serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Villa Maya allow pets to stay free of charge?

No, pets aren't allowed at Hotel Villa Maya though service animals are welcome.

Does Hotel Villa Maya have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Villa Maya?

The closest major airport to Hotel Villa Maya is Flores (FRS-Mundo Maya Intl.), which is 5.4 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hotel Villa Maya?

Yes, every guestroom at Hotel Villa Maya comes with a balcony with some featuring lagoon views.

Does Hotel Villa Maya have a wedding venue on site?

Take advantage of the wedding venue at Hotel Villa Maya if you plan to say "I do" during your trip.

Hotel Villa Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 122 out of 164 reviews
Rating 8 - Good. 35 out of 164 reviews
Rating 6 - Okay. 5 out of 164 reviews
Rating 4 - Poor. 1 out of 164 reviews
Rating 2 - Terrible. 1 out of 164 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Myron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.
Stayed 3 nights in Jul 2025

10/10 Excellent

Soraya, Fredericksburg

Traveled with group
Liked: Amenities
Very peaceful and preserve place. The nature is just beautiful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome villa in the middle of jungle

Super comfortable and nice looking villas on the lake. Lots of wildlife around (we even saw a crocodile while having breakfast in the restaurant). Many hikes through the rainforest to enjoy the nature. The gem of our whole trip to Guatemala.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place, the wild life in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruoyan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Overall the experience is amazing. 1) The hotel is very responsive in messaging on hotels.com. 2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people. 3) We had breakfast and dinner at the hotel, both were great! 4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
Stayed 1 night in Mar 2025

10/10 Excellent

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. The hotel was beautiful, serene jungle experience.
Stayed 2 nights in Mar 2025

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how friendly everyone is and very clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Gerald

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Brennda

Stayed 3 nights in Jan 2025

10/10 Excellent

Sunetra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent rooms and service. Options available for vegans for dining at their restaurant. A broader selection of options would be nice
Stayed 1 night in Dec 2024

10/10 Excellent

Arjen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.
Stayed 2 nights in Jan 2025

10/10 Excellent

NORMAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

ayse

Stayed 1 night in Nov 2024

10/10 Excellent

Denise, Littlerock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Rachel

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great staff, rooms need work

The staff here were great, however the rooms could use some maintenance and upgrades. The staff were friendly and incredibly helpful arranging shuttles to Flores and the airport. Our room was the last building so took a few minutes to find our door. The room itself needed some work. The biggest issue was the AC unit that unfortunately loudly clanked when turned on. The choice was either a hot, stuffy room or a loud AC unit. Neither great for sleep. The bed was very firm, maybe a step up from the floor, and added to sleep difficulties. We had an early flight so not getting quality sleep was frustrating. Again, the staff were excellent, I would just suggest upgrading the mattresses and doing some maintenance work on the AC unit.
Stayed 1 night in Nov 2024

8/10 Good

Dagmaris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Stayed 1 night in Oct 2024

10/10 Excellent

Fredy

Well recommend hotel for sure
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return
Stayed 2 nights in Aug 2024

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Stayed 3 nights in Aug 2024