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Palais Al Firdaous

3.0 star property

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Photo gallery for Palais Al Firdaous

Garden
Hallway
Front of property
Duplex (Yasmine) | 10 bedrooms, premium bedding, down comforters, memory foam beds
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
4 and 6 Derb El Miter Zenjfour, Bab Guissa, Fes, 30000
  • Place, Zaouia Sidi Ahmed Tijani
    ‪5 min walk‬
  • Place, University of Al Quaraouiyine
    ‪6 min walk‬
  • Place, Chouara Tannery
    ‪8 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪32 min drive‬

Room options

View all photos for Duplex (Marjana)

10 bedrooms, premium bedding, down comforters, memory foam beds

Duplex (Marjana)

  • Sleeps 2

View all photos for Duplex (Yasmine)

10 bedrooms, premium bedding, down comforters, memory foam beds

Duplex (Yasmine)

  • Sleeps 2

View all photos for Royal Suite (El Bahja)

10 bedrooms, premium bedding, down comforters, memory foam beds

Royal Suite (El Bahja)

  • Sleeps 2

View all photos for Superior Room (Louban)

Superior Room (Louban) | 10 bedrooms, premium bedding, down comforters, memory foam beds

Superior Room (Louban)

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Raha)

Superior Room (Raha) | 10 bedrooms, premium bedding, down comforters, memory foam beds

Superior Room (Raha)

  • 427 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Elambra)

Superior Room (Elambra) | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Superior Room (Elambra)

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Manzah)

Suite (Manzah) | 10 bedrooms, premium bedding, down comforters, memory foam beds

Suite (Manzah)

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Yakout)

Suite (Yakout) | 10 bedrooms, premium bedding, down comforters, memory foam beds

Suite (Yakout)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite (El Bahja)

Royal Suite (El Bahja) | Room amenity

Royal Suite (El Bahja)

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Marjana)

Duplex (Marjana) | 10 bedrooms, premium bedding, down comforters, memory foam beds

Duplex (Marjana)

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Yasmine)

Duplex (Yasmine) | 10 bedrooms, premium bedding, down comforters, memory foam beds

Duplex (Yasmine)

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Basma)

10 bedrooms, premium bedding, down comforters, memory foam beds

Standard Room (Basma)

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Accessible, Smoking

Comfort Suite, Accessible, Smoking | View from room

Comfort Suite, Accessible, Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Fes

Located in Fes El Bali within a 5-minute walk of Bab Guissa, Palais Al Firdaous is within a 15-minute stroll of Zaouia Sidi Ahmed Tijani. This 10-room, 3-star hotel has 10 indoor pools along with private in-room plunge pools and free breakfast.

What's nearby

  • Zaouia Sidi Ahmed Tijani - 5 min walk - 0.3 miles
  • University of Al Quaraouiyine - 6 min walk - 0.4 miles
  • Chouara Tannery - 8 min walk - 0.5 miles
  • Blue Gate - 18 min walk - 1.0 mile
  • Place Bou Jeloud - 4 min drive - 1.4 miles

Getting around

  • Fes Station - 10 min drive
  • Fes (FEZ-Saiss) - 34 min drive

Restaurants

  • ‪Restaurant Ryad Nejjarine - ‬8 min walk
  • ‪cafe rsif - ‬15 min walk
  • ‪Dar Tagine - ‬8 min walk
  • ‪Fondouk Bazaar - ‬11 min walk
  • ‪Le Tarbouche - ‬13 min walk

About this property

Palais Al Firdaous

10 indoor pools, a sauna, and a rooftop terrace are featured at Palais Al Firdaous. For transportation, you can make use of an airport shuttle (available 24 hours) for MAD 75 per person roundtrip, as well as an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, access to locker space, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and coffee/tea in a common area.
Guests can expect to find 40-inch flat-screen TVs with satellite channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer free toiletries and slippers. Private plunge pools, dining areas, and sitting areas are also available.
10 indoor swimming pools are on site along with a sauna.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MAD 10 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MAD 20; reservation required
  • Snack bar/deli

Things to do

  • 10 indoor pools
  • 24-hour pool access
  • Billiards/pool table
  • Library
  • Sauna
  • Ski passes
  • TV in common areas

Family friendly

  • 10 indoor pools
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Private plunge pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Pool hoist on site
  • Sign language-capable staff
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1700
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MAD 150

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MAD 75 per person (roundtrip)
  • Airport shuttle fee per child: MAD 75 (roundtrip), (from 3 to 6 years old)
  • Nearby parking fee: MAD 10 per day (984 ft away)
  • Hosted evening meal: MAD 20

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a first aid kit, and window guards.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Palais Al Firdaous
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes

Frequently asked questions

Is a free cancellation option available at Palais Al Firdaous?

Palais Al Firdaous offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Palais Al Firdaous?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Palais Al Firdaous on Jun 12, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Palais Al Firdaous?

This hotel is situated in Fes El Bali, just steps from Bab Guissa, and within a 10-minute walk of Chouara Tannery and Saffarin Madrasa. You'll also find Bou Inania Madrasa and Blue Gate less than a mile away.

Will I be able to park at Palais Al Firdaous?

No, there isn't parking available at the hotel.

Is there a spa available at Palais Al Firdaous?

Spa services at the hotel include couples treatments.

Are there luxury amenities available at Palais Al Firdaous?

Yes, guests can indulge in luxuries such as a private plunge pool, a restaurant, and a bar/lounge at this hotel.

Does Palais Al Firdaous include a casino at the property?

No, Palais Al Firdaous doesn't have a casino.

Is there an indoor pool at Palais Al Firdaous?

Yes, this hotel has 10 indoor pools. Guests have 24-hour pool access.

What will couples enjoy most about a stay at Palais Al Firdaous?

There are many amenities for couples at this hotel, including a private plunge pool as well as a restaurant and 10 indoor pools.

Does Palais Al Firdaous have a hot tub?

No, but this hotel does have a sauna.

Does Palais Al Firdaous have a restaurant that serves breakfast?

Yes, Palais Al Firdaous serves free buffet breakfast each morning from its restaurant.

Does Palais Al Firdaous allow pets to stay for free?

No, pets and service animals aren't allowed at Palais Al Firdaous.

Does Palais Al Firdaous have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Palais Al Firdaous?

The closest major airport to Palais Al Firdaous is Fes (FEZ-Saiss), which is 11.6 mi away (34 minutes by car).

Can I book a room with a balcony at Palais Al Firdaous?

Yes, some guestrooms at this hotel offer either a furnished patio and a balcony where guests can enjoy city and pool views.

Does Palais Al Firdaous have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Palais Al Firdaous.

Palais Al Firdaous Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

The riad is stunning - it felt more like a homestay than a hotel in ways and we were a bit far out but you still get great value for your money - the room we stayed in (Yasmine) was very spacious and split over 2 floors - not very polished but loads of character to the place. Its a big mish mash of antiques and traditional moroccan home decor. If I visit fez again I would stay closer to the Bab Baljoud area as the riad is in a bit more of a local area - some people might love this but it can be hard to find your way back in the dark and a bit quiet. The main courtyard is a bit dark and damp with no natural light coming but there is a small pretty outside area with a feature pool. The staff were so attentive and the breakfast was great! :)
Verified

6/10 Okay

Hadia Amadou

Disliked: Staff & service
They don’t make effort to contact us
Stayed 1 night in Dec 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención y un buen desayuno
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

remy

Disliked: Staff & service

Non fiable

Nous sommes arrivés, plus de chambres malgré réservation et confirmation du séjour une semaine avant arrivée. On nous a amené dans un autre riad en plus garantissant une qualité de service equialente, ce qui etait loin d'être le cas
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Y

Disliked: Staff & service, property conditions & facilities
フェズ旧市街に立地する素敵な建物のホテルでした。 ただ、予約した部屋において洗面台では温水が出るものの、シャワーから温水が出ず、シャワーを浴びることができませんでした。 このトラブルに対して、他の部屋を手配することもなく、ただ謝罪されるだけでした。 また、ホテルから長距離バス乗り場までタクシーを手配したところ、遠回りをされた上に高めの代金を請求され、非常に嫌な思いをしました。 （早朝かつホテル手配なので多少高くつくことは想定していましたが、最短距離で３分程度の道のりに対して、100DHを請求されました。流しのタクシーなら10DH以下なので、非常に高額であったと思われます。ホテルスタッフも頼んでいないのにバス乗り場まで同伴し、そのスタッフから高額な金額を請求されました。） 使えないシャワー、高額なタクシー代請求という点で非常に不満の残るホテルでした。
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Senay

Liked: Staff & service, property conditions & facilities, room comfort
Bijzonder mooi hotel van binnen.....echt sprookjesachtig. Bediening spreekt Frans o f arabisch. Engels niet.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family holiday in Fes

We visited Fes for two nights in April and found these accommodations more than adequate for our family weekend holiday. The desk, cleaning, and service staff were exceptional. The riad is beautiful and the decor charming, though it is a bit dark with an enclosed courtyard outside the rooms. The "pool" is actually more like a fountain in the main courtyard and it was empty during our April stay. The traditional Moroccan breakfast was delicious. The location is within five minutes of a main gate and parking; a big plus in a city like Fes.