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Waldhotel by Bürgenstock Lake Lucerne

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Photo gallery for Waldhotel by Bürgenstock Lake Lucerne

Couples treatment rooms, sauna, steam room, body treatments
Creator video
Food and drink
Couples treatment rooms, sauna, steam room, body treatments
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Bürgenstock 30, Ennetbuergen, NW, 6363
  • Place, Hammetschwand Lift
    ‪11 min drive‬
  • Place, Burgenstock
    ‪11 min drive‬
  • Place, Swiss Transportation Museum
    ‪30 min drive‬

Room options

View all photos for Alpine Deluxe Room with Balcony

Premium bedding, free minibar, in-room safe, desk

Alpine Deluxe Room with Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • Valley view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Alpine Deluxe Room with Terrace

Alpine Deluxe Room with Terrace | Premium bedding, free minibar, in-room safe, desk

Alpine Deluxe Room with Terrace

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Alpine Suite

Alpine Suite | Premium bedding, free minibar, in-room safe, desk

Alpine Suite

  • Valley view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Serenity Suite

Serenity Suite | Living area | Smart TV, iPod dock, MP3 dock

Serenity Suite

  • Valley view
  • 1560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Vitality Suite

Vitality Suite | Premium bedding, free minibar, in-room safe, desk

Vitality Suite

  • Valley view
  • 1625 sq ft
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds
  • Free WiFi

About the neighborhood

Ennetbuergen

Waldhotel by Bürgenstock Lake Lucerne places you 1 mi (1.7 km) from Hammetschwand Lift. This 137-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Hammetschwand Lift - 11 min drive - 1.1 miles
  • Burgenstock - 11 min drive - 1.1 miles
  • Chapel Bridge - 27 min drive - 13.2 miles
  • Lucerne Town Hall - 28 min drive - 14.1 miles
  • Swiss Transportation Museum - 30 min drive - 14.7 miles

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • ‪Nidair Restaurant Flugfeld - ‬10 min drive
  • ‪Seerestaurant Schlüssel - ‬10 min drive
  • ‪Hirschen Buochs - ‬15 min drive
  • ‪Lakeview Bar & Lounge - ‬2 min walk
  • ‪Swiss Tasty - ‬10 min drive

About this property

Waldhotel by Bürgenstock Lake Lucerne

At Waldhotel by Bürgenstock Lake Lucerne, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Parking is CHF 40 per night (CHF 40 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for CHF 425 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and indoor tennis courts.
Guests can expect to find free WiFi and Smart TVs. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, balconies, and iPod docks are also standard.
2 indoor tennis courts, an outdoor tennis court, and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Waldhotel Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Verbena Restaurant

Things to do

  • 2 indoor tennis courts
  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock
  • Smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: 100 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 60 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for CHF 225.0 per night
  • Cribs/infant beds are available for CHF 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle fee: CHF 425 per vehicle (one-way)
  • Airport shuttle fee per child: CHF 425 (one-way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per day
  • Pet fee: CHF 60 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the heated pool.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Bürgenstock Hotels Resort Waldhotel Obbürgen

Bürgenstock Hotels Resort Waldhotel

Bürgenstock Hotels Waldhotel Obbürgen

Bürgenstock Hotels Waldhotel

Bürgenstock Waldhotel

Bürgenstock Hotels Resort Waldhotel Ennetbuergen

Bürgenstock Hotels Waldhotel Ennetbuergen

Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen

Ennetbuergen Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel

Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa

Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen

Bürgenstock Hotels Resort Waldhotel

Bürgenstock Hotels Resort – Waldhotel Spa

Bürgenstock Hotels Waldhotel

Bürgenstock Waldhotel

Burgenstock Hotels Waldhotel

Waldhotel by Bürgenstock

Bürgenstock Hotels Resort – Waldhotel Spa

Waldhotel by Bürgenstock Lake Lucerne Hotel

Waldhotel by Bürgenstock Lake Lucerne Ennetbuergen

Waldhotel by Bürgenstock Lake Lucerne Hotel Ennetbuergen

Frequently asked questions

Is a free cancellation option available at Waldhotel by Bürgenstock Lake Lucerne?

Waldhotel by Bürgenstock Lake Lucerne offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Waldhotel by Bürgenstock Lake Lucerne?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Waldhotel by Bürgenstock Lake Lucerne on Jul 1, 2026 start from $962, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Waldhotel by Bürgenstock Lake Lucerne?

This hotel is located in Ennetbuergen, close to Burgenstock, Swiss Transportation Museum, and Chapel Bridge. Hammetschwand Lift is also within a driving distance of 0.8 mi.

Is parking available on site at Waldhotel by Bürgenstock Lake Lucerne?

Yes, valet parking is offered for CHF 40 per night and self parking is available for CHF 40 per night. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at Waldhotel by Bürgenstock Lake Lucerne?

Waldhotel Spa is the hotel's spa and services include deep-tissue massages, Swedish massages, body wraps, and aromatherapy.

Are there luxury amenities available at Waldhotel by Bürgenstock Lake Lucerne?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and 2 indoor tennis courts at this hotel.

Does Waldhotel by Bürgenstock Lake Lucerne have a casino on the premises?

No, Waldhotel by Bürgenstock Lake Lucerne doesn't have a casino.

Is there an indoor pool at Waldhotel by Bürgenstock Lake Lucerne?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Waldhotel by Bürgenstock Lake Lucerne?

This lakeside hotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Does Waldhotel by Bürgenstock Lake Lucerne have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Waldhotel by Bürgenstock Lake Lucerne have a restaurant with a breakfast menu?

Yes, Waldhotel by Bürgenstock Lake Lucerne serves a full breakfast for a surcharge each morning at Verbena Restaurant.

Does Waldhotel by Bürgenstock Lake Lucerne allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Waldhotel by Bürgenstock Lake Lucerne for a fee of CHF 60 per pet, per night. The property also provides food and water bowls.

Does Waldhotel by Bürgenstock Lake Lucerne have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Waldhotel by Bürgenstock Lake Lucerne?

Yes, every guestroom at Waldhotel by Bürgenstock Lake Lucerne comes with a balcony and some offer valley and mountain views.

Waldhotel by Bürgenstock Lake Lucerne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 78 out of 95 reviews
Rating 8 - Good. 9 out of 95 reviews
Rating 6 - Okay. 3 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mountain view was magnificent
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Latrinia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! The food was delicious I never had a meal that wasn’t short of excellent. The hotel was clean, beautiful and relaxing with all the fire places. The staff couldn’t have been nicer. Every one was friendly but the Chef who makes the best omelette was so spot. The head manager Natelie was super friendly and accommodated my every need. Selma salhi Was one of the best servers I ever had. This place is truly a 10 out 10. I’ll be back next Winter with my family!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book for the best spa experience

We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most beautiful spa ever.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Rohil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury beyond all else.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astonishing hotel. Felt like I was in a dream.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Farshid

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :)
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

maryam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
got pink eye , rooms old , halls need renovations, service so bad , staff have attitude problems esp gabrielle from the cafe in Burgenstock hotel she was so bad
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Somayeh Sadat

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Decent hotel, but is it worth the money? I guess that's an individual decision, but we thought it was overpriced. Yes, they provide the free use of the boat and funicular, yes the Spa is included, but still overpriced in our opinion. Especially as they require you to pay for parking, and dinner options were also above average in price. Lots of positives, but really nothing that we couldn't find elsewhere for less.
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Marina

Liked: Cleanliness, property conditions & facilities, room comfort

Majestic stay at Lake Lucern

Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay. Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning relaxing setting. Quiet and clean. Nice service and the whole resort is beautiful. Only thing you should realize which I didn’t when booking through Expedia is it one large resort with 5 hotels. You cannot use all the facilities of each resort depending on the hotel you book. If you want the famous spa you need to book the hotel for that one or like me who stayed at the Waldhotel you need to pay around 350$ per day to access. The waldhotel has a great smaller spa though that I preferred as mainly quieter. The only on pick I have is they let toddlers in the spa area which isn’t relaxing when they start screaming and I witness a toddler peeing in the spa pool!!?!!? They need to fix that. Lovely place and waking up to an alpine setting and sound of cow bells in the morning.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Tom

Liked: Cleanliness, property conditions & facilities, room comfort

Not a 5 star feeling

Hotel is rated as 5 star hotel and price reflects that. When you arrive to a 5 star hotel you would expect floor heating in bathrooms, but this is not the case in this hotel opened around 2008. Hence the floor is cold and heating in room else was too warm. We did not manage to adjust heat and had to open terrassedoor during night. We had booked including halfboard. On arrival we found out, that we could choose to eat at 6.30 pm or 9.00 pm. When you book a room with halfboard in a 5 star hotel I would expect to book tabel at a more convenient time and not have to adjust to "two seatings". As half the guests are booked at the same time we had to wait in line for app. 15 minutes before getting a tabel. Again not what I would expect for a 5 star hotel with a nightly rate of over 700 Euro. We will not come again even though area surrounding Bürgenstock is beautifull.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Felix Beat

Liked: Cleanliness, staff & service, amenities
Ein rundum perfekter Aufenthalt
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unvergessliche Tage im Waldhotel

Wir hatten unseren Aufenthalt im Waldhotel von Herzen genossen. Für uns war es ein traumhafter Urlaub mit einem grandiosen Abschluss mit zwei Nächten in diesem Hotel. Das Service Personal ist sehr aufmerksam und freundlich. Vielleicht gibt es die eine oder andere Unstimmigkeit in der Kommunikation, an welcher man noch arbeiten könnte, aber dennoch sind alle stets bemüht. Unser Zimmer war wundervoll eingerichtet, mit einem sensationellen Blick auf die Alp, viel frische Luft auf dem Balkon und alles tiptop sauber. Für Annehmlichkeiten ist gesorgt. Wir hatten sogar eine sehr persönliche Überraschung auf dem Zimmer. Wir waren sehr dankbar für diese. Auch der Spa lässt keine Wünsche offen. Alles ist vorhanden und man kann sich in Ruhe erholen und entspannen. Das Frühstück und das Abendessen war sehr gut. Die Auswahl bei der Halbpension war nach zwei Abenden eher überschaubar, aber dennoch ausreichend. Es war auf jeden Fall sehr ausreichend und frisch zubereitet. Das Buffet beim Frühstück hatte viele gesunde Optionen. Beim Bestellen einer Speise beim Frühstück gab es beim Toast mit Avocado leider Avocado aus der Dose oder Glas. Dies hätte frisch sein können, als mini Kritik. Der Café schmeckte auch wie aus dem Automaten und war kein Siebträger Café. Das sind allerdings nur Kleinigkeiten. Wir kommen auf jeden Fall sehr gerne wieder ins Waldhhotel und schätzen das Areal um das Bürgenstock sehr.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mitja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie waren kurz vor Ostern da und es war sehr ruhig da nicht viele Gäste in Hotel waren. Den SPA Bereich hatten wir fast alleine für uns. Alles top und Service sehr gut!!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工態度親切有禮，讓我們入住體驗非常愉快
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le SPA: formidable! le personnel aussi Le moins: peu de programmes TV - on pourrait imaginer également Netflix (même payant)!?
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Der Infinity Pool hält was er verspricht.

War ein sehr erholsamer Aufenthalt. Sehr schöner Spa mit grossem Bereich für Damen. Beste Frühstück ever.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel, wunderschöne Landschaft!

Alles einfach toll, der Blick aus dem Fenster ist atemberaubend und sieht jeden Tag anders aus. Service ist super und man kann richtig entspannen. Wir kommen auf jeden Fall wieder.
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Wunderschönes Hotel und sehr freundliches Personal
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entspannung pur

Wir haben unseren Aufenthalt in vollen Zügen genossen.
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Parkplatzgebühr sollte man bei den Zimmerpreisen evtl. überdenken!
Stayed 2 nights in May 2020

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