HI Express El Paso Downtown by IHG

2.5 star property
Hotel in El Paso with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Exterior
Exterior
Free daily buffet breakfast
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, University of Texas at El Paso
    ‪17 min walk‬
  • Place, Sun Bowl Stadium
    ‪3 min drive‬
  • Place, Don Haskins Center
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪9 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

El Paso

Located in Downtown El Paso, HI Express El Paso Downtown by IHG is within a 10-minute stroll of sights such as San Jacinto Plaza and Southwest University Park. This 112-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Plaza Theater - 7 min walk - 0.4 miles
  • University of Texas at El Paso - 17 min walk - 0.9 miles
  • Sun Bowl Stadium - 3 min drive - 2.6 miles
  • Paso del Norte International Bridge - 3 min drive - 1.7 miles
  • Don Haskins Center - 3 min drive - 1.9 miles

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Taconeta - ‬5 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Cónico Cocina Mexicana - ‬4 min walk
  • ‪Sushi Itto - ‬4 min walk

About this property

HI Express El Paso Downtown by IHG

Hotel in El Paso with free breakfast and a fitness center
Guests of HI Express El Paso Downtown by IHG enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a banquet hall.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Is free cancellation available at HI Express El Paso Downtown by IHG?

HI Express El Paso Downtown by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see near HI Express El Paso Downtown by IHG?

This hotel is situated in Downtown El Paso within a 10-minute walk of Plaza Theater, Southwest University Park, and San Jacinto Plaza. You'll also find El Paso Downtown Artist and Farmer's Market and Abraham Chavez Theater less than a mile away.

Is there parking available at HI Express El Paso Downtown by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does HI Express El Paso Downtown by IHG feature a casino?

No, HI Express El Paso Downtown by IHG doesn't have a casino.

Will I find an indoor pool at HI Express El Paso Downtown by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about HI Express El Paso Downtown by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as free breakfast and a 24-hour front desk.

Are there hot tubs at HI Express El Paso Downtown by IHG?

No, this hotel doesn't have a spa tub.

Does HI Express El Paso Downtown by IHG have a restaurant with a breakfast menu?

HI Express El Paso Downtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will HI Express El Paso Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at HI Express El Paso Downtown by IHG though service animals are welcome.

Does HI Express El Paso Downtown by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from HI Express El Paso Downtown by IHG?

The closest major airport to HI Express El Paso Downtown by IHG is El Paso International Airport (ELP), which is 8.1 mi away (16 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 10.5 mi away (42-minute drive).

Are there rooms with balconies at HI Express El Paso Downtown by IHG?

No, you won't find guestrooms with balconies at HI Express El Paso Downtown by IHG.

HI Express El Paso Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 477 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Stayed 1 night in Jul 2025

10/10 Excellent

Roberto Roy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very much the quick acces from the lobby to the eleveators and from the elevators to the rooms very strategic matching the name of Holiday Express I tried to buy beer to enjoy in the lobby and no beer was available for sale that I did not like
Stayed 1 night in Aug 2025

8/10 Good

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, would definitely stay there again. Restaurants are within walking distance from the hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, just a little noisy from the highway right outside. Should have asked for a room on the other side of the building. Clean and nicely appointed. Breakfast was good. Hard to go wrong at HI Express.
Stayed 1 night in Aug 2025

6/10 Okay

Chelsea

Traveled with partner
The property was well worn out .. huge gap underneath our door, door didnt seem to lock properly.. but other then that the aay was alright
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro Acosta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, clean the beds were comfortable the lady who checked us in was very nice she even gave us a little box of milk for my baby because we didn't have any and we were looking for milk. Only thing that i didn't enjoy it was that our room was by the freeway side and it was very noisy but other than that was great.
Stayed 1 night in Aug 2025

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto Roy

Good
Stayed 1 night in Jul 2025

8/10 Good

Eid Mohamad

Liked: Staff & service, property conditions & facilities
All good but not great
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel was very nice and conveniently located to an El Paso Chihuahuas baseball game which we walked to.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Amenities
The hotel and the room was very clean and the employees very kind.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only downfall was the parking. It was inconvenient with not enough parking spaces for guest.
Stayed 1 night in Jul 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, location
Stayed 4 nights in Jul 2025

10/10 Excellent

Francis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Proximity excellent to downtown and Rt. 10. Good basic breakfast. Friendly staff. Great value.
Stayed 3 nights in Jul 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location if you are passing through for an over night like we were. Definitely recommend requesting a room opposite the interstate unless you like the sound of cars and trucks flying by. Pool was a nice touch for the girls, but it is outside adjacent to the road, so a bit loud. Staff and breakfast were solid!
Stayed 1 night in Jul 2025

6/10 Okay

Adrian

Traveled with family
Disliked: Property conditions & facilities
Elevators were not working properly. Understaffed and room was not ready when we wanted to checkin.
Stayed 1 night in Jun 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

LORETTA J

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jun 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and comfortable and staff very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness
Nope
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable room for an overnight stay. The elevators are a bit scary though as there is only one tiny dim light. Bathroom air vent needed a serious cleaning though.
Stayed 1 night in Jul 2025