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Heart Hotel and Services

3.0 star property

Choose dates to view prices

Photo gallery for Heart Hotel and Services

A hotel lobby with a black leather sofa, a small table with a vase of flowers, and a reception desk.
A hotel room with a bed, a small table with a chair, a balcony with curtains, and a window.
A hotel room with a bed, a desk, a chair, and a television.
A multi-story hotel with a modern design, featuring balconies with metal railings, a central courtyard with a fountain, and a visible restaurant or cafe at the ground level.
Hallway

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
Perdices Street, Dumaguete, Dumaguete, Negros Oriental, 6200
  • Place, Rizal Boulevard
    ‪3 min walk‬
  • Place, St Catherine of Alexandria Cathedral
    ‪5 min walk‬
  • Place, Robinsons Dumaguete Shopping Center
    ‪10 min walk‬
  • Airport, Sibulan Airport (DGT)
    ‪13 min drive‬

Room options

View all photos for Family Suite

A hotel room with a bed, a small table with a chair, a balcony with curtains, and a window.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Matrimonial Deluxe

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.

Matrimonial Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Matrimonial Standard

A small, single-bed room with a wooden headboard, a white mattress, and a floral pillow. There is a door with a bulletin board and a flat-screen TV mounted on the wall.

Matrimonial Standard

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Deluxe

A hotel room with a bed, curtains, a framed picture on the wall, and a window with curtains partially drawn.

Single Deluxe

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Dumaguete

Heart Hotel and Services places you within a 5-minute walk of Bell Tower and St Catherine of Alexandria Cathedral. This 18-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • Rizal Boulevard - 3 min walk - 0.2 miles
  • Bell Tower - 5 min walk - 0.3 miles
  • St Catherine of Alexandria Cathedral - 5 min walk - 0.3 miles
  • Robinsons Dumaguete Shopping Center - 10 min walk - 0.6 miles
  • Silliman University Main Campus - 13 min walk - 0.7 miles

Getting around

  • Sibulan Airport (DGT) - 13 min drive

Restaurants

  • ‪JJ's Inasal - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Food Net - Calindagan - ‬2 min walk
  • ‪Painitan - ‬6 min walk

About this property

Heart Hotel and Services

At Heart Hotel and Services, guests have access to a rooftop terrace, free WiFi in public areas, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer free toiletries and bidets. Fans and ironing boards are other standard amenities.

Similar properties

Lobby
Hotel Essencia
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  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 457 reviews
$24 nightly
The price is $27
Jul 27 - Jul 28
Total with taxes and fees
Hotel Essencia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: PHP 100 per person
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for PHP 250.0 per day

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 100 per person
  • Rollaway bed fee: PHP 250.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Heart Hotel Services Dumaguete
Heart Hotel Services
Heart Services Dumaguete
Heart Hotel and Services Hotel
Heart Hotel and Services Dumaguete
Heart Hotel and Services Hotel Dumaguete

Frequently asked questions

What's there to do around Heart Hotel and Services?

Located steps from Bell Tower, this hotel is in Dumaguete, and within a 10-minute walk of Rizal Boulevard and Belfry. You'll also find Robinsons Dumaguete Shopping Center and Silliman University Anthropology Museum less than a mile away.

How much does it cost to stay at Heart Hotel and Services?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Heart Hotel and Services on Aug 7, 2026 start from $22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Heart Hotel and Services?

Yes, self parking is offered for free at the hotel.

Does Heart Hotel and Services feature a casino at the property?

No, Heart Hotel and Services doesn't have a casino.

Is there an indoor pool at Heart Hotel and Services?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Heart Hotel and Services?

Amenities at this hotel that appeal to couples include a rooftop terrace and a 24-hour front desk.

Does Heart Hotel and Services have a hot tub?

No, this hotel doesn't have a spa tub.

Does Heart Hotel and Services have a restaurant that serves breakfast?

Yes, Heart Hotel and Services serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Heart Hotel and Services allow pets to stay for free?

No, pets aren't allowed at Heart Hotel and Services.

Does Heart Hotel and Services have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Heart Hotel and Services?

The closest major airport to Heart Hotel and Services is Sibulan Airport (DGT), which is 2.6 mi away (13 minutes by car).

Are there rooms with balconies at Heart Hotel and Services?

Yes, some guestrooms at Heart Hotel and Services offer a balcony.

Heart Hotel and Services Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and safe and good ambiance
Stayed 1 night in Sep 2024
Verified

8/10 Good

HIROYUKI

Liked: Cleanliness, amenities
breakfast is good😍
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This is located at the south end of the beach strip. It was a great location for this reason. I could walk to the local markets for essential items, connect with the locals, or go to the beach front. Staff was super friendly and family oriented.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Greg

Staff was great, but the place is in desperate need of renovation. The owner is cheap!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
it’s near Robinsons Mall and Ceres Bus Terminal which i like very much. my room came with a bacony facing the street. it’s not quite but it’s safe and free home cook breakfast all day.
Stayed 17 nights in Jun 2025
Verified

6/10 Okay

david

Liked: Staff & service
Disliked: Property conditions & facilities
small
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got our room at a very reasonable rate. Unfortunately the room was very small. The staircase going upstairs.It is a little tight. If you happen to stay there, just be prepared not to be going too close to the right side. You might find yourself up underneath a couple concrete blocks when you raise up into them.It hurts really bad. It might look sort of pretty, but it hurts pretty good when you hit them.
Stayed 1 night in Apr 2025
Verified

8/10 Good

SHAN SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了洗手檯的水小的是用滴的之外，其他都很滿意！
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Very noisy location. Construction outside and inside, busy street, and window shop downstairs. While the room was clean and had everything you need, it was quite small.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumaguete Getaway.

I didn’t like the small bathroom/shower room. It was tooo small and I like bathroom floors to be dry, not wet but the rest was fine. NICE BED TOO!!
Stayed 1 night in Feb 2019
Verified

4/10 Poor

PAUL

Disliked: Cleanliness, property conditions & facilities, room comfort

À éviter !!!

Emplacement en bord d'un boulevard très bruyant...pas d'insonorisation...donc boules quiès obligatoires... Douche minuscule... Petit déjeuner ridicule. D'autres adresses bien mieux et moins cher !!!
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Maxime

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Jarkko

Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018