Hotels with Shopping in Downtown Crossing

"The service at the hotel was good and the overall property was decent. However, we specifically booked this hotel because there were evil our group and the room was supposed to include a sofa bed. While the sofa bed was prepared when we arrived, the mattress was extremely poor quality—you could feel every spring and even the metal frame underneath, making it completely unusable. We requested a rollaway bed instead, and the staff brought one quickly, but unfortunately that mattress wasn’t much better. It was mostly springs covered in fabric and still very uncomfortable. We ultimately had to go to a nearby Macy’s to buy a mattress pad just so the third person in our group could sleep somewhat comfortably. The staff tried to help, but the hotel really needs to upgrade the quality of their additional bed mattresses, or stop advertising that they have them."

"I like the hotel, the staffs were amazing, the location was perfect However the only thing that I didn’t like it was the my room was face the street and at 4am the noise of a truck loading wake me up. But besides the it was good."

"The Parker House is a historical property in a great location near Boston Common and the start of the Freedom Trail. However, the property feels old and dated. Hallways aren’t well kept, saw an anima running along the floor one night. Issues with the electricity in the room, could feel static. Main light would not stay on. Overall, a disappointing Omni experience. Would not stay again. "