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Somatel Hotel

3.0 star property

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Photo gallery for Somatel Hotel

Outdoor pool
Daily buffet breakfast for a fee
Junior Room | View from room
Staircase
Lobby lounge

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rue Akwa-Bali, Douala, 17546
  • Place, Cathedral of Saints Peter and Paul
    ‪6 min walk‬
  • Place, Espace Doual'art
    ‪10 min walk‬
  • Place, Port of Douala
    ‪2 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually furnished, desk, blackout drapes

Standard Double Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | In-room safe, individually furnished, desk, blackout drapes

Junior Room

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room (Annex)

Room (Annex) | In-room safe, individually furnished, desk, blackout drapes

Room (Annex)

  • 129 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Douala

Located in Akwa II, Somatel Hotel is a leisurely stroll from sights such as Cathedral of Saints Peter and Paul and Espace Doual'art. This 52-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Located centrally in Douala, it's connected to the convention center and also close to Eko Market and Douala Maritime Museum.

What's nearby

  • Cathedral of Saints Peter and Paul - 6 min walk - 0.4 miles
  • Espace Doual'art - 10 min walk - 0.6 miles
  • Douala Maritime Museum - 13 min walk - 0.7 miles
  • Eko Market - 17 min walk - 0.9 miles
  • Port of Douala - 2 min drive - 0.9 miles

Getting around

  • Douala (DLA-Douala Intl.) - 15 min drive

Restaurants

  • ‪Mc Cofee - ‬3 min walk
  • ‪Le Boj - ‬16 min walk
  • ‪Caf'Art Bali - ‬8 min walk
  • ‪Opiom Bali - ‬3 min walk
  • ‪Bali rue de la Joie - ‬7 min walk

About this property

Somatel Hotel

Somatel Hotel features an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Additional amenities include a conference center, coffee/tea in a common area, and a terrace.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include balconies, safes, and desks.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

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Saffana Hôtel
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  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 58 reviews
$34 nightly
The price is $46
Jun 25 - Jun 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Voute

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 5.24 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Somatel
Somatel Douala
Somatel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel Douala

Frequently asked questions

Is a free cancellation option available at Somatel Hotel?

Somatel Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do within easy reach of Somatel Hotel?

This hotel is situated in Akwa II within a short 6-minute walk of Cathedral of Saints Peter and Paul and also 10 minutes on foot from Espace Doual'art. You'll also find Eko Market and Douala Maritime Museum less than a mile away.

Is there parking available at Somatel Hotel?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Somatel Hotel?

Spa services at the hotel include beach massages.

Does Somatel Hotel include a casino on the premises?

No, Somatel Hotel doesn't have a casino.

Will I find an indoor pool at Somatel Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Somatel Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does Somatel Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Somatel Hotel feature a restaurant that includes a breakfast menu?

Yes, Somatel Hotel serves buffet breakfast for a surcharge each morning at La Voute.

Will Somatel Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Somatel Hotel.

Does Somatel Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Somatel Hotel?

The closest major airport to Somatel Hotel is Douala (DLA-Douala Intl.), which is 4.2 mi away (15 minutes by car).

Are there rooms with balconies at Somatel Hotel?

Yes, every guestroom at Somatel Hotel comes with a balcony and some offer city and pool views.

Does Somatel Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Somatel Hotel.

Somatel Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 55 reviews
Rating 8 - Good. 14 out of 55 reviews
Rating 6 - Okay. 22 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 10 out of 55 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualité/Prix abordable
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

jean-marie

Liked: Cleanliness

Convenable sans plus

Hôtel tout à fait ordinaire, néanmoins convenable pour y passer une nuit.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Antoine BOLA

Liked: Staff & service
Disponibilité
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

RaoulPao

Disliked: Cleanliness
My trip who's called i going to let you know when is the next trip
Stayed 2 nights in Nov 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
piscine bar et terrase interieur au lien de vilaine bache il y a 2 ans.
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service, et personnel correct. Mais la chambre était vêtus, le lit trop petit, la déco pas du tout. Pour 51€ c'est en-deçà d'un hôtel qui se dit 3 étoiles.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel

Employees was not able to access to my online reservation.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Duclos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good food and security

The Staff are very friendly with customers The food are served on time
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

viajero SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitacion pequeña y baño sucio

Habitacion y baño muy pequeño, La tapa del baño por abajo tenia mucha sucia y daba hasta pena. Calidad precio no recomendable .
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Camille

Disliked: Room comfort
Was good in general Restaurant prices way over the top . Swimming pool area constantly noisy with kids Mattresses on beds need updating.... too old . Still recovering from pain due to sleeping on these hard mattresses
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Very old, with mold on the walls. The food at the hotel is really overpriced, and there isn't a place around to eat (within walking distance).
Verified

2/10 Terrible

Christie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible! Dirty! Too expensive!

This hotel was terrible for the price. The room was not very clean and it was very small. There was hardly any place for me to put my bags. There was lots of mold/mildew in the bathroom on the walls. There was no proper air circulation in the room. I wasn't expecting anything of 5-star quality, but I was very disappointed. Won't recommend and won't stay here again.
Verified

2/10 Terrible

Adisa

Disliked: Staff & service, room comfort

No concept of professionalism or customer service

The staff was unbelievably rude. They were also indifferent and slow to resolve the plumbing problems in my room. Customer service is not even a concept at the hotel. I was also told that breakfast was included but was given a bill upon checkout. I told the receptionist NOT to use the chip reader on my ATM card because it won't accept it and it will deactivate my card. He ignored me and I emphatically told him a second time. He did it anyway. The card was not accepted and my bank, who advised me not to use the chip reader abroad, deactivated my card. I will never stay at this hotel again. It was a terrible experience. The WiFi was also weak
Verified

6/10 Okay

Yannick

Liked: Cleanliness

Not bad

Not bad hotel
Verified

8/10 Good

Brian

Liked: Staff & service, room comfort

Friendly and helpfull staff. Overall expensive.

Hotel and room are clean. Bed, bathroom, and air-conditioning are ok. They lost my paid-and-confirmed booking but me and the staff stayed polite and it got resolved. Very nice of them to go to pharmacy for me when I cought a cold. They offered to call taxi but they called an expensive private driver, which I admit is a lot more safe than yellow cab. Buffet food was very good. Relatively a good price for an all-you-can-eat buffet. But when eating a simple meal would have been ok, it is expensive (you still pay buffet if you only take 1 plate).
Verified

6/10 Okay

Brian

Liked: Cleanliness, room comfort

Clean, safe, and quiet.

Compared to my previous experience with them, this time it went well. The room and bathroom were clean and in working condition. It sure ain't like a western hotel but at least I felt safe. No problem with outside noises.
Verified

6/10 Okay

AMR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

One star hotel

The room wasn't dirty but had a smell of humidity the staff was ok I would say this is a one star hotel if you want something really clean look for something else however I'm not sure if this city has anything cleaner
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel pour millionnaire de DOUALA ....ou gogo.

séjour agréable pour mon retour dans cet hotel a l acceuil sympathique . mais symphatique ne ve pas dire "innocent".facturation deu pt déj au momment de la note .il faut resté vigilant aux pseudo prestations. pour la navette , une résa de femme ne sert pas pâs puisqu'a mon arriver a l aéroport a 2 h 30 du matin , j ai du prendre un taxi avec un sucout certain .ma femme ayant tel plusieyr fois qq jours avant sans résultat , puisque selon la direstion , il s agit d'un manque de communiquation entre équipe (sic). les prix sont HORS TAXES.ATTENTION , l aspect économique est des lors incalculable : résa 80 € la nuit .en reel : 102 €.
Verified

6/10 Okay

lars

Disliked: Staff & service

Douala

Ett stort minus är, att hotellet inte hämtar upp på flyget, kvällar och natten, trots att det står det!
Verified

6/10 Okay

Marcelle92700

Disliked: Cleanliness, staff & service

Surprise au niveau de la chambre

J'ai reservé une chambre standard mais à mon arrivée, on m'a donné une chambre annexe. J'ai été obligé de rajouter 13000FCFA de ma poche pour avoir une chambre convenable. Beaucoup de moisie dans la salle de bain, une seule serviette de bain et priduit d'hygienne quasi inxeistant.
Verified

6/10 Okay

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort

Air-condition problems

It is well located, safe, but rooms are very small and I had air condition problems. They "fixed" but it was a fan...not willing to fix it again or change the room. Internet super slow!
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service

VORSICHT

Ich war mit meinem Aufenthalt dort zufrieden. Die Vorsicht ist beim Buchungsvorgang erforderlich. Ich habe zunächst das günstigere Zimmer gebucht. Nach Öffnen der Zimmertür war mein Aufenthalt im Zimmer sofort beendet. Die Zimmerbeschreibung gilt nur für die Suite, alle anderen Räume sind schlechter. Es gibt das Annexe-Zimmer, Standard-, Juniorzimmer und eben die Suite. Es sind 4 Preisklassen, so auch 4 Qualitätsstufen. Das Annexe-Zimmer ist für die schlechten Hotelbewertungen verantwortlich. Es ist das beschriebene verfallene Loch! Ich habe mich für das Junior-Zimmer entschieden, die zweithöchste Kategorie. Das Zimmer war in Ordnung. Bei dem beklagten Rezeptionisten handelt es sich um den auch mir bekanntgewordenen. Es gibt noch einen anderen, der ist wirklich fantastisch. Der Service ist allgemein sehr gut, besonders das Flughafenshuttle ist schon vorteilhaft.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Convenient location in the centre of Douala, very pleasant staff
Verified

4/10 Poor

Tammy Price

Disliked: Staff & service, property conditions & facilities, room comfort

Not a good holiday destination

Myself and a colleague stayed at this hotel for 3 nights as we had to do business within the Cameroon. I had printed out the confirmation of our stay at the hotel and thank goodness I did. It took the unfriendly receptionist about half an hour to find our reservation. There was no deep soaking bath and no view of the garden as indicated on the hotel reservation. It is not that bad if you are visiting for business purposes but would definitely not go here on holiday!
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible et Catastrophic

Extremely small room underground, very humid with lots of mosquitoes!! strong choking musty smell. Only a small window. Impossible to sleep without mosquito net. Risk of malaria. Staff at reception impolite and have a suspicious attitude toward guests.