I enjoyed our stay overall. Just one issue: Check-in was at 3pm. I did try to check-in early at 1pm and they couldn’t accommodate an early check-in but said they’d call when my room was ready, which was fine. I left and came back at 5pm assuming I could get in my room considering it was well after 3pm. My room still was not ready and I had to wait. I was exhausted from traveling so I was very disappointed my room wasn’t ready 2 hours after official check-in time.
Room layout awkward, one chair, no table Restaurant service was awful.
My fiancé and I have stayed in hotels all around the metroplex, and this was easily the best experience we have had ever. Excellent service, supremely helpful staff, gorgeous atmosphere. This is my recommended place to stay for anyone wanting to feel incredibly special.
Great hotel but not so great for business. No business center, no coffee machine in room. Staff were awesome. Spa was amazing. Good gym. Room service just ok.
Great location, doormen were terrific during our 3 days, front desk very accommodating, valet was extremely efficient. Only 2 minor challenges.....1) our room wasn't cleaned until late afternoon (Friday) after our first night stay; when we returned that night, we had slippers and robes in the room......a great touch, but wondering where they were the first night. 2) we ordered the USA Today when we checked in, but didn't receive it on the doorstep until our last morning (Saturday). Otherwise, the place is remarkable.......thanks for having us!
The Joule tiene 160 opciones de hospedaje con aire acondicionado, iPad y estación para iPod. Las camas tienen colchones pillow-top, edredón de plumas y ropa de cama de alta calidad. Hay disponible televisión LED con canales por cable premium, películas con cargo y Netflix. Los baños están dotados de batas, pantuflas, amenidades de baño de diseñador y amenidades de baño gratuitas.
Los huéspedes pueden navegar en línea gracias al acceso a internet por cable y wifi gratis. Los servicios para las personas que viajan por negocios incluyen escritorio y silla de escritorio, además de teléfono; se ofrecen llamadas locales gratuitas (aplican restricciones). Las habitaciones también incluyen minibar y caja de seguridad. Se ofrece servicio nocturno de cortesía y servicio de limpieza todos los días. Es posible solicitar ropa de cama hipoalergénica.
Además de spa de servicio completo, The Joule dispone de alberca al aire libre y sauna. Los huéspedes pueden comer en uno de los 2 restaurantes de este hotel y tomarse un café en la cafetería. Además, este hotel dispone de snack bar o deli. Los huéspedes se pueden relajar con una bebida en uno de los bares de este hotel, que incluyen 4 bares o lounges y un bar junto a la alberca. Esta propiedad tiene un área con computadoras, y acceso a internet por cable y wifi gratis.
El espacio para eventos mide 1301 metros cuadrados e incluye área para conferencias. Este hotel de lujo también dispone de sala de fitness abierta las 24 horas, terraza en la azotea y servicios de spa. Se ofrece de forma gratuita servicio de transporte por la zona en un radio de 3 millas. Se ofrece estacionamiento en las instalaciones (con cargo).
En The Joule está prohibido fumar.
Este hotel de lujo se encuentra en Downtown Dallas, a 15 minutos a pie de Renaissance Tower, Centro de convenciones Kay Bailey Hutchison y Museo de Arte de Dallas. Dallas World Aquarium y Museo del Sexto Piso también se encuentran a 15 minutos. Akard Station está a solo 5 min caminando, y St Paul Station se encuentra a 7 min a pie.
Este hotel para no fumadores cuenta con 2 restaurantes, un spa de servicio completo y una alberca al aire libre. También se ofrecen wifi gratis en las áreas comunes y traslados por la zona gratis. También dispone de 4 bares o lounges, una sala de fitness abierta las 24 horas y un bar junto a la alberca.
I enjoyed our stay overall. Just one issue: Check-in was at 3pm. I did try to check-in early at 1pm and they couldn’t accommodate an early check-in but said they’d call when my room was ready, which was fine. I left and came back at 5pm assuming I could get in my room considering it was well after 3pm. My room still was not ready and I had to wait. I was exhausted from traveling so I was very disappointed my room wasn’t ready 2 hours after official check-in time.
Thank you for taking the time to leave us this ranking. We are glad to hear you enjoyed your stay. We hope to welcome you back again in the future!!
Room layout awkward, one chair, no table Restaurant service was awful.
Thank you for your feedback! It was a pleasure to have you as our guest.
My fiancé and I have stayed in hotels all around the metroplex, and this was easily the best experience we have had ever. Excellent service, supremely helpful staff, gorgeous atmosphere. This is my recommended place to stay for anyone wanting to feel incredibly special.
Great hotel but not so great for business. No business center, no coffee machine in room. Staff were awesome. Spa was amazing. Good gym. Room service just ok.
Great location, doormen were terrific during our 3 days, front desk very accommodating, valet was extremely efficient. Only 2 minor challenges.....1) our room wasn't cleaned until late afternoon (Friday) after our first night stay; when we returned that night, we had slippers and robes in the room......a great touch, but wondering where they were the first night. 2) we ordered the USA Today when we checked in, but didn't receive it on the doorstep until our last morning (Saturday). Otherwise, the place is remarkable.......thanks for having us!
Thank you for sharing your experience with us. We're glad to hear that you enjoyed your overall stay, but we sincerely apologize for the inconvenience you experienced during check-in. Your comfort and satisfaction are our top priorities, and we regret that we fell short of your expectations in this regard. Please know that we take your feedback seriously and will address this issue with our team to ensure a smoother experience for our guests in the future. We appreciate your understanding and patience during this time. Should your travels bring you back to our area, we would be honored to welcome you again and provide you with the seamless experience you deserve.