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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Exterior
Exterior
Free daily buffet breakfast
Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4321 Communications Dr, Dallas, TX, 75211
  • Place, Western Heights Cemetery
    ‪4 min drive‬
  • Place, Trinity River
    ‪5 min drive‬
  • Place, Reunion Tower
    ‪5 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Dallas

Located in Oak Cliff, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG is within a 10-minute drive of popular attractions such as Kay Bailey Hutchison Convention Center and American Airlines Center. This 89-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Western Heights Cemetery - 4 min drive - 3.9 miles
  • Stevens Park Golf Course - 4 min drive - 4.4 miles
  • Trinity River - 5 min drive - 6.0 miles
  • Reunion Tower - 5 min drive - 6.7 miles
  • The Sixth Floor Museum at Dealey Plaza - 6 min drive - 6.9 miles

Getting around

  • Beckley Stop - 7 min drive
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 27 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taco Cabana - ‬6 min walk

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

At Holiday Inn Express Hotel & Suites DALLAS WEST by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 865 reviews
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Apr 4 - Apr 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG on Apr 5, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

This hotel is situated in Oak Cliff, close to American Airlines Center, Dallas Market Center, and Reunion Tower. Kessler Theater is also within a driving distance of 4.5 mi.

Is parking available on site at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have a casino on the premises?

No, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Inn Express Hotel & Suites DALLAS WEST by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a hot tub.

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Hotel & Suites DALLAS WEST by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG though service animals are welcome.

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites DALLAS WEST by IHG is Love Field Airport (DAL), which is 12.5 mi away (27 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 18.3 mi away (22-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

No, there aren't any guestrooms at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG that offer a balcony.

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 957 reviews
Rating 8 - Good. 287 out of 957 reviews
Rating 6 - Okay. 92 out of 957 reviews
Rating 4 - Poor. 38 out of 957 reviews
Rating 2 - Terrible. 43 out of 957 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Gisele

Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesus R

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente, el servicio, el personal, limpieza excelente, muy contento gracias por todo.
Stayed 2 nights in Dec 2025

6/10 Okay

Donte

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The staff was great the hotel was cleaned my only problem is when staying in a hotel that has a sofa bed you should also make sure it's clean the sofa bed was for my kids when pulling it out it had cereal on it and also what looked like blood (not sure) bedding should already be in the room for it!
Stayed 1 night in Dec 2025

8/10 Good

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Needs better light options.
Stayed 2 nights in Dec 2025

8/10 Good

javier

Stayed 1 night in Nov 2025

8/10 Good

Ada

Liked: Cleanliness, property conditions & facilities
clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Khaldoun

Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

10/10 Excellent

Elinette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms were spacious and clean. Friendly staff and good breakfast variety. Location is near many restaurants and stores.
Stayed 2 nights in Nov 2025

8/10 Good

Mia

Business traveler
Liked: Cleanliness, staff & service, amenities
Very clean room. Staff was polite. I recommend parking in front as it seemed there was more camera in the front. Only downside is the way the showers are positioned, water spreads out and there is water damage to the bathroom door and flooring immediately next to shower.
Stayed 2 nights in Nov 2025

8/10 Good

Jason

Stayed 2 nights in Nov 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the stay and location. The only thing the pillows were too soft but i would definitely recommend and stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Patty H

Traveled with group
Liked: Cleanliness, staff & service, amenities
All was great
Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Stayed 1 night in Oct 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to food, shopping and entertainment.
Stayed 2 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect and in a great and accessible location for what we were looking for
Stayed 1 night in Oct 2025

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Oct 2025

6/10 Okay

Rie

Disliked: Cleanliness, amenities
Inside pool was very strong Clorox it made all of our eyes get red.
Stayed 1 night in Oct 2025

10/10 Excellent

Uneka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

.
Stayed 1 night in Oct 2025

6/10 Okay

Vanessa

Business traveler
Liked: Cleanliness
The room was not ready when we check in and the young lady at the desk took my information and told me to wait in my car until the room was ready. I was very annoyed after driving for 10 hours. Then we asked for extra blankets and the where out. The room was very clean. Will not stay that particular hotel again.
Stayed 1 night in Oct 2025

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