The staff at the hotel were very friendly and helpful. The food at the restaurant was not good and the service was not the best. The hotel is dated and the elevators were not working well. The noise from the highway was non-stop all night as it sounded more like a race track than a highway. The air conditioner didn't work and my room was really warm which made sleeping difficult.
Very clean frirndly environment.
The employees are very friendly& professional. Our check in was quick & easy. We had several questions and they were very helpful. Our room is very comfy and fabulous. We will definitely be returning in the future. 😄😄😄
Very cleans
Amazing customer service, everyone was just friendly and respectful.
Good area clean service was great.what I did not like was they charge for parking
The singular saving grace of this hotel was its nice and comfortable corner rooms. Aside from that, there were scratch marks on my room door, general dirtiness and mustiness of the walkest carpet of the floor I was on. My tv didn’t work during my stay. Maintenance was promised but they conveniently arrived as I was about to leave my room to check out. Like, it’s so bad it was almost funny that they call themselves 4 star. I’m just baffled by this location and will refrain from staying with Hilton again.
It was a convenient stay for my visit.
The first room i was given smelled like smoke so i went to see about changing rooms and they did give me a different room but the second room was worst than the first one. It was so hot the air never seemed to get cold and the restroom drain had not been cleaned
Convenient, clean and friendly staff.
Poor reception Elevators don’t go the floor and I got stuck in one of them as my 14th floor did not get registered by one of the elevators Bathtub does not drain no apologies no response from front desk even after calling multiple times. They said engineer will fix it whenever they come in. Could not shower Messed up my entire day Never will I ever stay in this place
Location is close to the highway which works well for our stay. *** DISLIKE*** $14 a day for parking?? This is Richardson Texas, not downtown with limited space!!! AC would not go pass 74 degrees!! Only one elevator working! No fridge no microwave.
I particularly liked the secured parking.
Hilton Richardson Dallas tiene 337 opciones de hospedaje con caja de seguridad y cafetera y tetera. Las camas tienen colchones pillow-top y ropa de cama de alta calidad. Hay disponible televisión LED con canales por cable premium y películas con cargo. Los baños están equipados con tina o regadera, amenidades de baño de diseñador, amenidades de baño gratuitas y secadora de cabello.
Este hotel en Richardson ofrece acceso a wifi con una velocidad de 50+ Mbps y con cargo. Los servicios para las personas que viajan por negocios incluyen escritorio y teléfono. Las habitaciones también incluyen tabla de planchar con plancha y cortinas blackout. Se proporciona servicio de limpieza previa solicitud.
Hilton Richardson Dallas tiene alberca al aire libre y sala de fitness abierta las 24 horas. Este hotel dispone de un restaurante. Hay un bar o lounge dentro de las instalaciones de la propiedad, donde los huéspedes pueden relajarse con una bebida. Se ofrece acceso a wifi con cargo.
Los huéspedes de este hotel tienen acceso a un centro de negocios abierto las 24 horas y 17 salas de juntas. El espacio para eventos mide 1410 metros cuadrados e incluye centro de conferencias. Este hotel de negocios también dispone de terraza, personal multilingüe y tienda de regalos o puesto de periódicos. Se ofrece de forma gratuita servicio de transporte por la zona en un radio de 5 millas. Hay estacionamiento disponible en las instalaciones (con cargo).
En Hilton Richardson Dallas está prohibido fumar.
Este hotel se encuentra en el centro financiero, a 1.3 km de Methodist Hospital Campus for Continuing Care y a 4.2 km de Universidad de Texas en Dallas. Eisemann Center for the Performing Arts y CityLine también se encuentran a 5 km (3 mi). Galatyn Park Station se encuentra a 18 min caminando.
Además de una alberca al aire libre, este hotel para no fumadores tiene un restaurante y una sala de fitness abierta las 24 horas. El servicio de traslados por la zona es gratuito. Además, la propiedad dispone de un bar o lounge, un centro de negocios disponible las 24 horas y un centro de conferencias.
Se incluye un servicio de limpieza con previa solicitud.
The staff at the hotel were very friendly and helpful. The food at the restaurant was not good and the service was not the best. The hotel is dated and the elevators were not working well. The noise from the highway was non-stop all night as it sounded more like a race track than a highway. The air conditioner didn't work and my room was really warm which made sleeping difficult.
Very clean frirndly environment.
Emmanuel, it's delightful to know you appreciated the immaculate condition and the welcoming ambiance at Hilton Richardson Dallas. We strive to create a pleasant environment for all our guests, and it sounds like we achieved that during your stay. Thank you so much for your review. We can't wait to welcome you back in the future!
Brian, it's disheartening to learn that your recent stay didn't live up to expectations. We genuinely value each guest's experience and we're here to ensure you have a comfortable visit. If there were specific issues during your stay that weren't satisfactory, please don't hesitate to reach out directly. We are always eager to listen and make improvements where needed. We hope to get the opportunity to provide a better experience on your next visit.
The employees are very friendly& professional. Our check in was quick & easy. We had several questions and they were very helpful. Our room is very comfy and fabulous. We will definitely be returning in the future. 😄😄😄
June, it warms our hearts to know that the Hilton Richardson Dallas met your expectations! We're absolutely delighted that you found our staff to be friendly and professional, and that your check-in process was seamless and convenient. It's great to hear that our team was able to assist with all your queries. Thrilled to know you found your room comfortable and superb, adding to a wonderful stay. We eagerly look forward to your return visit in the future.
Thanks for the 4/5 rating, Matthew!We're happy you had such a lovely stay at Hilton Richardson Dallas! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
We appreciate your feedback, Anna.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
Very cleans
Thank you for the kind words, Abdulkadir!It's excellent you enjoyed your time at Hilton Richardson Dallas! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!
Amazing customer service, everyone was just friendly and respectful.
Thanks for the fantastic review, Nathalee!It's excellent you had such an amazing stay at Hilton Richardson Dallas! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!
Evan, we appreciate your review of your recent stay. It's gratifying to hear you found our team members to be friendly and accommodating. However, we apologize for the shortcomings you experienced during your stay, particularly relating to your dining experience and room amenities. We're constantly making improvements to ensure a comfortable and enjoyable experience for our guests and we're committed to address the points you raised. Your feedback about the noise and the room temperature has also been noted. We'd love to have you back so we can give you a more outstanding experience next time.