We took our children to enjoy the pool. Somehow it was poorly maintain, in the morning we tried to use the spa, but it was dirty with cheetos or some food, and didnt skimmed out well. The sign just said closed but no one do the work.
Everything fine just the shower the faucet in the shower and the sink faucet the water too hot can’t turned it to cold water
Location is convenient, and easy to see from the highway.
I like the location, layout of the hotel and friendly staff. Only drawback this time was we love having breakfast there, but the restaurant was so busy we had to find a local restaurant. No fault of the hotel, just a bummer for us!
Thank you so much for making our stay peaceful and pleasant!
Very nice ,friendly staff,good food we only stopped for 1day and the night was very pleasant and would go back again.
Very clean and welcoming. Lots of amenities. The restaurant was great!
Very clean property. The bed was so comfortable for a good nights rest.
Great service, nice hotel. Hotel driveway is hard to reach from fast moving main highway left exit and trying to cross several lanes of traffic to get into right lane to turn in. Walls are thin. Could hear neighbor tv and coughing and i am pretty sure neighbor coukd hear our room too. Felt like our conversations could be overheard.
the room was loud the wall sounded like there was a motor in it called the front desk and she said its normal I travel a lot for work and that is not normal sorry the motel 6 down the road would have been better surprised Hilton would have such a bad hotel my room was 415
Everything was great except for our 1st room, 241 had a sewer smell and Tammi was great about switching rooms without hesitation.
Always a warm welcome, rooms are in great condition and restaurant staff is outstanding!
We had a long 40 hour flight travel from India and first time to Dallas. I had the keys for my new home. Just for better sleep, we had the hotel booked. 2 yr old woke up at 4 in the morning and was hungry because of JetLag/ Time zone difference from India. As he was eating, there was a staff who came and asked us to be quiet. ( Note he was not crying or shouting) . Within minutes we received another call saying that we are checked out , we leave or the cops will be called. I was too tired to be angry and put a fight . I requested if I could be with the 2 yr old at the lobby and at least others can sleep. That request was also denied. We left at 4 in morning in a uber with lot of displeasure. The worst part was there was no sense of apology or sadness in the hotel staff in checking us out at an unearthly hour, even if it was for sake of other guests. They have no love for children and family. Please stay away.
They hotel was a such a cozy place and was a perfect location for our needs. The staff there are awsome,as they attended to our needs. The breakfast buffets were so perfect. They eliminated the need to venture out to get breakfast elsewhere. The minor issues I did have were the halls of the 4th floor were a bit warm but once you were in your room you were able to control the A/C. Also there was not an air vent in our restroom (maybe just our room), so restroom mirror would fog up after showers. But overall this was one of the better hotels we stayed in awhile.
Great. We appreciate the service and the facility.
The staff was very. I had a great breakfast every morning. It was extremely close to the university of Texas at Dallas
This Garden Inn looks very new, easy drive from DFW via George Bush 190 Fwy from airport to the access road to hotel. The lobby was very nice and spacious, and reception staff was great.. The first floor has a room for free use of desk top computers hooked to 2 printers for printing. Also on first floor is an excellent fitness room with great equipment, and next to indoor pool with jacuzzi. The room was spacious and comfortable. We are very pleased with this Garden Inn, probably among the few best facilities in Garden Inn we stayed. Highly recommend this hotel for Richardson area.
the beds wer some of the most comfortable I have slept in.
I really enjoyed my time there. This is a spot I take my daughter so that we can get away an relax.
Located within a mile (2 km) of University of Texas at Dallas, Hilton Garden Inn Dallas Richardson is within 3 miles (5 km) of Collin Creek Mall. This 125-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 125 air-conditioned rooms feature microwaves, coffee makers, and free local calls. Guests can expect WiFi, free wired Internet, and 43-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are other standard amenities.
At Hilton Garden Inn Dallas Richardson, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
We took our children to enjoy the pool. Somehow it was poorly maintain, in the morning we tried to use the spa, but it was dirty with cheetos or some food, and didnt skimmed out well. The sign just said closed but no one do the work.
Everything fine just the shower the faucet in the shower and the sink faucet the water too hot can’t turned it to cold water
Location is convenient, and easy to see from the highway.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson
I like the location, layout of the hotel and friendly staff. Only drawback this time was we love having breakfast there, but the restaurant was so busy we had to find a local restaurant. No fault of the hotel, just a bummer for us!
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson
Thank you so much for making our stay peaceful and pleasant!
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson
Very nice ,friendly staff,good food we only stopped for 1day and the night was very pleasant and would go back again.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson
Very clean and welcoming. Lots of amenities. The restaurant was great!
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson
We are very sorry to hear you were unsatisfied with your stay. If you would like to provide us with feedback, we would love to hear it.
Very clean property. The bed was so comfortable for a good nights rest.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson
Great service, nice hotel. Hotel driveway is hard to reach from fast moving main highway left exit and trying to cross several lanes of traffic to get into right lane to turn in. Walls are thin. Could hear neighbor tv and coughing and i am pretty sure neighbor coukd hear our room too. Felt like our conversations could be overheard.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson