Skip to main content
Beginning of main content

Recent guest reviews

Everything fine just the shower the faucet in the shower and the sink faucet the water too hot can’t turned it to cold water

Location is convenient, and easy to see from the highway.

I like the location, layout of the hotel and friendly staff. Only drawback this time was we love having breakfast there, but the restaurant was so busy we had to find a local restaurant. No fault of the hotel, just a bummer for us!

Thank you so much for making our stay peaceful and pleasant!

Very nice ,friendly staff,good food we only stopped for 1day and the night was very pleasant and would go back again.

Very clean and welcoming. Lots of amenities. The restaurant was great!

Very clean property. The bed was so comfortable for a good nights rest.

Great service, nice hotel. Hotel driveway is hard to reach from fast moving main highway left exit and trying to cross several lanes of traffic to get into right lane to turn in. Walls are thin. Could hear neighbor tv and coughing and i am pretty sure neighbor coukd hear our room too. Felt like our conversations could be overheard.

the room was loud the wall sounded like there was a motor in it called the front desk and she said its normal I travel a lot for work and that is not normal sorry the motel 6 down the road would have been better surprised Hilton would have such a bad hotel my room was 415

Everything was great except for our 1st room, 241 had a sewer smell and Tammi was great about switching rooms without hesitation.

Always a warm welcome, rooms are in great condition and restaurant staff is outstanding!

We had a long 40 hour flight travel from India and first time to Dallas. I had the keys for my new home. Just for better sleep, we had the hotel booked. 2 yr old woke up at 4 in the morning and was hungry because of JetLag/ Time zone difference from India. As he was eating, there was a staff who came and asked us to be quiet. ( Note he was not crying or shouting) . Within minutes we received another call saying that we are checked out , we leave or the cops will be called. I was too tired to be angry and put a fight . I requested if I could be with the 2 yr old at the lobby and at least others can sleep. That request was also denied. We left at 4 in morning in a uber with lot of displeasure. The worst part was there was no sense of apology or sadness in the hotel staff in checking us out at an unearthly hour, even if it was for sake of other guests. They have no love for children and family. Please stay away.

They hotel was a such a cozy place and was a perfect location for our needs. The staff there are awsome,as they attended to our needs. The breakfast buffets were so perfect. They eliminated the need to venture out to get breakfast elsewhere. The minor issues I did have were the halls of the 4th floor were a bit warm but once you were in your room you were able to control the A/C. Also there was not an air vent in our restroom (maybe just our room), so restroom mirror would fog up after showers. But overall this was one of the better hotels we stayed in awhile.

Great. We appreciate the service and the facility.

The staff was very. I had a great breakfast every morning. It was extremely close to the university of Texas at Dallas

This Garden Inn looks very new, easy drive from DFW via George Bush 190 Fwy from airport to the access road to hotel. The lobby was very nice and spacious, and reception staff was great.. The first floor has a room for free use of desk top computers hooked to 2 printers for printing. Also on first floor is an excellent fitness room with great equipment, and next to indoor pool with jacuzzi. The room was spacious and comfortable. We are very pleased with this Garden Inn, probably among the few best facilities in Garden Inn we stayed. Highly recommend this hotel for Richardson area.

the beds wer some of the most comfortable I have slept in.

I really enjoyed my time there. This is a spot I take my daughter so that we can get away an relax.

Had a wonderful time at this beautiful place. Location isnt the best but the hotel is wonderful and the staff were excellent!

W. President George Bush Highway Richardson TX

Hotel highlights

  • Close to University of Texas at Dallas
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of University of Texas at Dallas, Hilton Garden Inn Dallas Richardson is within 3 miles (5 km) of Collin Creek Mall. This 125-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 9:30 AM.


Rooms

All 125 air-conditioned rooms feature iPod docks, microwaves, and coffee makers. 49-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.


Property features

At Hilton Garden Inn Dallas Richardson, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 4

Room

2 Queen Beds | Sleeps 4

Room, 1 King Bed (Drinks & Snacks)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Dallas Richardson

Everyone (5) Couples (6) Business (3) Family (14) Other (1)
2
Partner Couples Family

Everything fine just the shower the faucet in the shower and the sink faucet the water too hot can’t turned it to cold water

By on Apr 17, 2021

Review comment responded on Apr 17, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

4
Partner Couples Family

Location is convenient, and easy to see from the highway.

By on Feb 28, 2021

Review comment responded on Mar 1, 2021

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

5
Family Family

I like the location, layout of the hotel and friendly staff. Only drawback this time was we love having breakfast there, but the restaurant was so busy we had to find a local restaurant. No fault of the hotel, just a bummer for us!

By on Nov 8, 2019

Review comment responded on Nov 9, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

5
Partner Couples Family

Thank you so much for making our stay peaceful and pleasant!

By on Oct 15, 2019

Review comment responded on Oct 15, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

5
Family Family

Very nice ,friendly staff,good food we only stopped for 1day and the night was very pleasant and would go back again.

By on Sep 16, 2019

Review comment responded on Sep 16, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

4
Partner Couples

Very clean and welcoming. Lots of amenities. The restaurant was great!

By , from Richardson on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

1
Everyone

By on May 9, 2019

Review comment responded on May 12, 2019

We are very sorry to hear you were unsatisfied with your stay. If you would like to provide us with feedback, we would love to hear it.

5
Family with small children

Very clean property. The bed was so comfortable for a good nights rest.

By on Apr 16, 2019

Review comment responded on May 1, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

4
Family

Great service, nice hotel. Hotel driveway is hard to reach from fast moving main highway left exit and trying to cross several lanes of traffic to get into right lane to turn in. Walls are thin. Could hear neighbor tv and coughing and i am pretty sure neighbor coukd hear our room too. Felt like our conversations could be overheard.

By on Apr 5, 2019

Review comment responded on Apr 30, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

2
Business Business

the room was loud the wall sounded like there was a motor in it called the front desk and she said its normal I travel a lot for work and that is not normal sorry the motel 6 down the road would have been better surprised Hilton would have such a bad hotel my room was 415

By on Mar 26, 2019

Review comment responded on Mar 30, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Hilton Garden Inn Dallas/Richardson

url importing http://www.orbitz.com/Dallas-Hotels-Hilton-Garden-Inn-Dallas-Richardson.h1855954-p2.Hotel-Reviews
There was an error importing /Dallas-Hotels-Hilton-Garden-Inn-Dallas-Richardson.h1855954-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Dallas-Hotels-Hilton-Garden-Inn-Dallas-Richardson.h1855954-p2.Hotel-Reviews