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Hotel Inca Real

3.0 star property
Hotel in Cuenca with free valet parking and a 24-hour front desk

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Photo gallery for Hotel Inca Real

Front of property
Television
Interior
Front of property
Business center

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
General Torres 8-40, Cuenca, Azuay, EQ 010110
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪2 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Living area | Flat-screen TV

Standard Double or Twin Room

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed

View all photos for Single Room

Single Room | Television

Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Flat-screen TV

Family Room

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Champagne service

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Flat-screen TV

Standard Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Cuenca

Located in Downtown Cuenca, Hotel Inca Real is next to San Cenaculo Church and San Francisco Plaza Market. This 25-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Calderon Park - 2 min walk - 0.1 miles
  • New Cathedral of Cuenca - 2 min walk - 0.1 miles
  • Convent of the Assumption - 2 min walk - 0.1 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles
  • Alejandro Serrano Aguilar Stadium - 15 min walk - 0.8 miles

Getting around

  • 14n - Antonio Borrero Station - 8 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • ‪Nevius Coffee Rooftop - ‬4 min walk
  • ‪Chocolateria Dos Chorreras - ‬2 min walk
  • ‪Negroni - ‬5 min walk
  • ‪Angelus by Tutto Freddo - ‬4 min walk
  • ‪Café Del Zaguán - ‬3 min walk

About this property

Hotel Inca Real

Hotel in Cuenca with free valet parking and a 24-hour front desk
Hotel Inca Real features free WiFi in public areas, meeting rooms, and a business center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 20. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a library, express check-in, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Other standard amenities include safes and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Inca Real
Inca Real
Inca Real Cuenca
Inca Real Hotel
Inca Real Hotel Cuenca
Hotel Inca Real Cuenca
Inca Real Cuenca
Hotel Hotel Inca Real Cuenca
Cuenca Hotel Inca Real Hotel
Hotel Hotel Inca Real
Inca Real Hotel
Inca Real
Hotel Inca Real Hotel
Hotel Inca Real Cuenca
Hotel Inca Real Hotel Cuenca

Frequently asked questions

Is a free cancellation option available at Hotel Inca Real?

Hotel Inca Real offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do close to Hotel Inca Real?

This hotel is situated in Downtown Cuenca, just steps from San Francisco Plaza Market and Convent of the Assumption, and within a short walk of Calderon Park. You'll also find San Sebastian Plaza and Plaza Rotary Market less than a mile away.

Is there parking available at Hotel Inca Real?

Yes, valet parking and self parking are offered for free at the hotel.

Does Hotel Inca Real have a casino at the property?

No, Hotel Inca Real doesn't have a casino.

Is there an indoor pool at Hotel Inca Real?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Inca Real?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at Hotel Inca Real?

No, there isn't a spa tub at this hotel.

Does Hotel Inca Real have a restaurant with a breakfast menu?

No, Hotel Inca Real doesn't have a restaurant that serves breakfast.

Does Hotel Inca Real allow pets to stay free of charge?

Yes, pets stay free at Hotel Inca Real.

Does Hotel Inca Real have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Inca Real?

The closest major airport to Hotel Inca Real is Cuenca (CUE-Mariscal Lamar), which is 1.9 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel Inca Real?

Yes, some guestrooms at Hotel Inca Real offer a patio and may feature courtyard views.

Hotel Inca Real Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 36 reviews
Rating 8 - Good. 15 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet despite being only one block from the main plaza. Beautiful old building and has some unloved creaking floors but that's part of the charm.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we want to take a shower, the hot water did not work properly
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. So authentic. The staff is simply excellent. Few speak English well but I don't have a problem with that. And they are all very patient and friendly. Location is great. Just a couple of blocks away from Parque Calderon, center of old town. The only thing that bugged me a little is how long it takes for hot water to come out of shower. But once I knew that, just let it run before getting ready to jump in. There's restaurant on site and it's pretty good. Breakfast is great. Fruit, juice, coffee, bread, eggs, more than I can handle. Highly recommend.
Stayed 3 nights in Jul 2019

10/10 Excellent

Carlos

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice colonial house in Cuenca. The rooms are old, but that is the charm. Some bathrooms could look "newer" but all are functional. Staff super friendly and attentive, breakfast was good.
Stayed 6 nights in Apr 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 200 yr old building renovated to become a hotel. Very helpful staff...great atmosphere.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
This was a great hotel. I really like the historical feel.
Stayed 1 night in Jan 2019

10/10 Excellent

Suzy, Washington State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, friendly staff and very helpful. Good food. A very unique hotel. My friends and I would definitely choose Hotel Inca Real again.
Stayed 3 nights in Oct 2018

10/10 Excellent

Isidro, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

The hotel is an old home converted to a hotel. It has great charm and its a beautiful property. The rooms are a bit old and need some upgrading, but that did not detract one bit from our experience. The hotel staff was amazing, they catered to our every need. Since we cannot include any personal details in this review, I'm going to just call her C. from the front desk help us immensely. Anything we would ask they would run and get or take us to get it. I cannot say enough of our experience at this hotel. The hotel is located at the center of the historic city, walking distance to all the sights. I would recommend and intend on returning with my family again.

4/10 Poor

Tatjana, Vantaa

Liked: Cleanliness, room comfort

Charming property with improvement needed

Good location hotel with walking distance to tourist attractions. I got a big room with old-fashioned TV and bath-room, which is in need of a renovation. The sleepy receptionist could be more friendly and professional. However the lousy check-in was nicely compensated by elegantly served breakfast. Some hotel staff was very helpful and provided high-standard customer service.

8/10 Good

Rudolf, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great plaster ceiling

Great location, within walking distance from main attractions. I received a room upgrade at check in, something that never happens to me.

10/10 Excellent

Ralph, Tallahassee, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

From the moment you enter the 18th century remodeled hotel, located in the old section of Cuenca, you notice the friendly staff. free breakfast buffet is outstanding. I can only recommend, highly, you rstay at this hotel when in Cuenca.

8/10 Good

Mark, Manhattan

Liked: Cleanliness, staff & service, room comfort

Lots of character, great price and location.

Overall convenience and comfort. Good price .Hotel restaurant is satisfactory and convenient as there aren't many options in the immediate area.

2/10 Terrible

Ricgard & Luisa, Virginia, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very dissapointed

The Hotel in general needs a facelift. We were disappointed at the point that we did not spend even one night in the hotel. The room was long and narrow and the floor had carpet over an unleveled floor that feels your feet will pass through; the area to hang your clothes was even to small for two people. The bathroom was untidy, no hair dryer, the shower area was small and dingy that we could not see taking a shower there.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Restaurant in the Inca Real Hotel.

8/10 Good

tony peters, Dallas ,Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally locacted to all the places and things we

The hotel had a charm about it that we loved. The front desk receptionists were the best. Anna Maria was most helpful and Emma was outstanding. We felt like family. Freddie in the restaurant was very attentive and altogether the experience was refreshing. We will recommend this hotel to all our friends. In fact when we got back to Quito, we did recommend it to two gentlemen visiting from Switzerland and they assured us that they will stay there, since we supplied them with the names of the employees and told them to let them know how highly we thought of them.

10/10 Excellent

Chortovka, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel within walking distance to shopping and dining. Close to a neighborhood park. Lovely old building that's been refurbished. Fabulous tapas restaurant on the premises.

6/10 Okay

David, Seattle, WA

Liked: Cleanliness, staff & service

Quaint hotel with lots of character

Staff was pleasant and helpful. Would liked to have a desk for my computer, and at least one comfortable chair for reading.

10/10 Excellent

Carol, Muscat, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel near everything

Very comfortable hotel with wonderful, friendly service. Hotel restaurant serve Spanish tapas as well as international offerings. Would stay here again!

8/10 Good

Cabernetguy, Pasco, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and a good value

The Inca Real Hotel is a beautiful colonial style facility. The outside entry is inviting but the inner courtyards are beautiful. Our room was open to one of the courtyards. We thought it would be noisy at night but it was quiet. The rooms are large and inviting. The local restaurant was excellent but maybe a bit expensive. Still, the food was excellent.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Site Seeing in Cuenca

The Inca Real is a perfect location for a visit to Cuenca. It is right in the center of town and an easy walk to the popular landmarks. The staff and services are excellent. The breakfast that was included was delicious and quick if you need a speedy departure. An amazing value for a beautiful hotel if you are planning a trip to Cuenca.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful place great location, had billing issue

This is an old colonial building converted to a hotel. The rooms are simple but comfortable, with good bathroom and good hot showers. My window opened into the balcony of the second courtyard, which meant I didn't get as much light as I might like, but it was quaint. The only issue I had was that hotels.com quoted me a price, but when I arrived they told me it was a mistake and they needed to add tax. I went to the hotel web site and saw their official price was indeed higher. It was a few dollars extra, not worth looking for a different place. On the positive side, they let me have a LATE checkout 6pm free the day I was leaving for my evening flight home.

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel.

Muy buena relación calidad - precio
Stayed 2 nights in Feb 2020

4/10 Poor

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Magnifique hôtel mais pas adapté au sommeil

Hôtel traditionnel avec de jolis patios bien situé dans la ville . Mais impossible de dormir pendant 3 nuits : mauvaise insonorisation des chambres : celles situées autour du 1er patio bénéficient de la sonnette de la porte d entrée à chaque entrée ou sortie et de la mise en place du petit déjeuner avant 7h sans compter la musique d ambiance et l absence de rideaux occultants . Le petit déjeuner n’est vraiment pas à la hauteur du cadre surtout à partir de 8h30 : peu ou pas de fruit ( en équateur !) , éventuellement des bananes sur demande, pas de yaourt et un buffet peu achalandé .
Stayed 3 nights in Aug 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un encanto ! Tan por la amabilidad de sus empleados que por el entorno general. Ese hotel es una verdadera casa con su toque unico, sus historias, y un encanto inolvidable ! Lo hemos pasado muy bien.
Stayed 2 nights in Apr 2019

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El piso de la habitación, cama y muebles suenan

Stayed 2 nights in Apr 2019

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