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Socialtel Cuenca

3.0 star property
Hostel in Cuenca with a rooftop terrace and a 24-hour front desk

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Photo gallery for Socialtel Cuenca

Bar (on property)
Lobby lounge
Front of property
City view
Unique Room | 1 bedroom, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Larga 7-93 y Luis Cordero, Calle Larga, Cuenca, Cuenca
  • Río Tomebamba & Calle Larga
    ‪3 min walk‬
  • Calderon Park
    ‪5 min walk‬
  • New Cathedral of Cuenca
    ‪7 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

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Room options

View all photos for Unique Room

Unique Room | 1 bedroom, free WiFi, bed sheets

Unique Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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1 bedroom, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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1 bedroom, free WiFi, bed sheets

Standard Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Room Shared Bathroom

1 bedroom, free WiFi, bed sheets

Small Room Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, free WiFi, bed sheets

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, free WiFi, bed sheets

Family Room

  • 161 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room Superior

1 bedroom, free WiFi, bed sheets

Double Room Superior

  • Sleeps 2

View all photos for Shared Mixed Dormitory One Bed in 4-Bed

1 bedroom, free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 4-Bed

  • Sleeps 1

View all photos for Shared Mixed Dormitory One Bed in 4-Bed

1 bedroom, free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 4-Bed

  • Sleeps 1

View all photos for Shared Mixed Dormitory One Bed in 8-Bed

1 bedroom, free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 8-Bed

  • Sleeps 1

View all photos for Triple Room Standard

1 bedroom, free WiFi, bed sheets

Triple Room Standard

  • Sleeps 3

View all photos for Shared Mixed Dormitory One Bed in 6-Bed

1 bedroom, free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 6-Bed

  • Sleeps 1

View all photos for Shared Mixed Dormitory One Bed in 10-Bed

1 bedroom, free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 10-Bed

  • Sleeps 1

View all photos for Double Room Economy

1 bedroom, free WiFi, bed sheets

Double Room Economy

  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2

View all photos for Room Standard

1 bedroom, free WiFi, bed sheets

Room Standard

  • Sleeps 2

View all photos for Suite Superior

1 bedroom, free WiFi, bed sheets

Suite Superior

  • Sleeps 2

View all photos for Quadruple Room Standard

1 bedroom, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4

View all photos for Room Standard

1 bedroom, free WiFi, bed sheets

Room Standard

  • Sleeps 2

View all photos for Room Economy with River View

1 bedroom, free WiFi, bed sheets

Room Economy with River View

  • River view
  • Sleeps 4

About the neighborhood

Cuenca

Located in Downtown Cuenca, Socialtel Cuenca is within a 5-minute walk of sights such as Río Tomebamba & Calle Larga and Sombrero Museum. This 67-room, 3-star hostel welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.
View more Hostels in CuencaOpens in a new window

What's nearby

  • Río Tomebamba & Calle Larga - 3 min walk - 0.2 miles
  • Calderon Park - 5 min walk - 0.3 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Alejandro Serrano Aguilar Stadium - 9 min walk - 0.5 miles
  • Mall del Rio - 3 min drive - 1.5 miles

Getting around

  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 15 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Sunrise Cafe - ‬2 min walk
  • ‪Goza - ‬3 min walk
  • ‪El Mercado Cuenca - ‬1 min walk
  • ‪Bumba - ‬3 min walk
  • ‪Thai Connection - ‬3 min walk

About this property

Socialtel Cuenca

Hostel in Cuenca with a rooftop terrace and a 24-hour front desk
Guests of Socialtel Cuenca enjoy a rooftop terrace, free WiFi in public areas, and a business center. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and access to locker space. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a library.
Guests can stay connected with free WiFi.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 4 to 5 for adults and USD 4 to 5 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 4 to 5 for adults, and USD 4 to 5 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Selina Cuenca Hostel

Frequently asked questions

Is a free cancellation option available at Socialtel Cuenca?

Socialtel Cuenca offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to Socialtel Cuenca?

This hostel is situated in Downtown Cuenca, just steps from Río Tomebamba & Calle Larga and Inter-American Center of Popular Arts, and within a short walk of Calderon Park. You'll also find New Cathedral of Cuenca and University of Cuenca's Orchid Garden less than a mile away.

Will I be able to park at Socialtel Cuenca?

No, this hostel doesn't offer parking.

Does Socialtel Cuenca include a casino on the premises?

No, Socialtel Cuenca doesn't have a casino.

Will I find an indoor pool at Socialtel Cuenca?

No, there is no indoor pool at this hostel.

Is Socialtel Cuenca a good place to stay for couples?

Couples staying at this hostel will appreciate amenities like a bar and a restaurant plus some rooms include Netflix.

Does Socialtel Cuenca have a hot tub?

No, this hostel doesn't have a spa tub.

Does Socialtel Cuenca have a restaurant that serves breakfast?

Yes, Socialtel Cuenca serves a full breakfast each morning for a surcharge from its restaurant.

Will Socialtel Cuenca allow pets to stay for free?

No, pets aren't allowed at Socialtel Cuenca.

Does Socialtel Cuenca have connecting rooms?

No, there aren't connecting guestrooms at this hostel.

What is the closest airport to Socialtel Cuenca?

The closest major airport to Socialtel Cuenca is Cuenca (CUE-Mariscal Lamar), which is 2.1 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Socialtel Cuenca?

No, there aren't any rooms with balconies at Socialtel Cuenca.

Socialtel Cuenca Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 62 reviews
Rating 8 - Good. 14 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 7 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Stayed 2 nights in May 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
I liked my spacious room. I liked the view from my room. It was very noisy… Especially Thursday through Sunday. I tried to get breakfast on one morning. They were supposed to open at 7:30 AM. I was unable to get a cup of coffee at that time and it was close to 8 AM before they had breakfast ready. Due to time constraints, I left before I was able to have breakfast.
Stayed 7 nights in Feb 2025

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Marcia

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

8/10 Good

Diana

Traveled with family
Liked: Amenities
Ruido y falta de agua caliente Excelente personal
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super friendly staff!
Stayed 1 night in Jul 2024

4/10 Poor

Stephanie

Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here. Wonderful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the BEST hotels in cuenca

Our stay was great! We always come back to selinas everytime we travel to cuenca.
Stayed 3 nights in Feb 2024

10/10 Excellent

ALisa

Stayed 7 nights in Nov 2023

10/10 Excellent

Nayeli

Stayed 2 nights in Oct 2023

6/10 Okay

Walter

8/10 Good

Jhoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was charged more than Expedia promised. My room was overlooking a very busy street and three of the eight nights incredibly loud music from a club blared into my room until 3 am. The staff was mostly friendly but Spanish is a necessity. I loved the room, bed was very comfortable, and the deck overlooking the Rio Tomabamba was my favorite place in the City.
Stayed 8 nights in Jul 2022

10/10 Excellent

Ana Daniely

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar aconchegante e funcionários muito atenciosos. Uma pena não ter restaurante la.
Stayed 1 night in Mar 2022

8/10 Good

Jorge

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y servicios incluidos
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y el hotel es realmente espectacular
Stayed 2 nights in Sep 2020

10/10 Excellent

Chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walking distance to lots of places. Lovely building, can easily get lost in it!
Stayed 3 nights in Dec 2019

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuenca Ecuador

Good location, carpets look dirty and outdated. Front desk personnel were spotty, sometimes friendly sometimes they didn't want to be bothered. Bar staff unfriendly and dismissive.
Stayed 2 nights in Nov 2019

10/10 Excellent

Tsvetelina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular architecture, central location

This is the most spectacular architectural hostel I’ve ever stayed in. It’s a piece of art and if you like beautiful buildings and impressive architecture, this place is a must visit. Our room was facing the street and we stayed over the weekend, so it was a bit loud but a good pair of earplugs would do the job. There were USB plugs near the bed and the mattress was comfortable. There was hot water in the shower. Actually, there was almost no cold water which was strange. There was a hairdryer as well. We spotter two huge cockroaches on the balcony but luckily not on the room. All the staff was very friendly, nice and helpful. Breakfast was fine but definitely not amazing. Unfortunately, only American coffee was included to the prepaid breakfast, so to get a good coffee, we had to pay extra. The only thing I didn’t like was the common kitchen. It looked disgusting. Like REALLY disgusting. Unfortunately, the guests didn’t help keeping the place clean either. To my surprise, there was no kettle to warm some water. There was a nice big terrace too. It might be good to cover the cushions when it rains, so people can actually use the sitting area when it stops raining.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Selina, Cuenca- Ecuador

Traveled with family
Disliked: Staff & service, amenities
Unfriendly stuff, poor attention when I had ask for an extra pillow- never got it, and they forgot to supply with shampoo, toilet paper and soap.
Stayed 7 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is a weird "hotel." I don't actually consider it a hotel. I consider it a hostel. But it's not only a hostel, there's a co-working space as well, a movie theater, and a party room/space. I think it's trying to be too much at once. I was disappointed that when I got there, I didn't even have toilet paper in my room! (Very quickly remedied by the staff there though, so that's a good thing.) Bring your own toilet paper, your own soap, your own shampoo, conditioner and don't forget to pack your hair dryer. You will also need towels. It is also *not* accessible to wheelchair users. It doesn't have an elevator and the breakfast area was three floors down from my room. That being said, the staff is excellent, and the location can't be beat. However, I think there needs to be some truth in advertising. This is a hostel, not a hotel.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cool and handsome guys who were very helpful! Very nice place!
Stayed 2 nights in Sep 2019

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