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Hotel NASS Casa del Aguila

3.0 star property

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Photo gallery for Hotel NASS Casa del Aguila

Restaurant
Standard Triple Room | Premium bedding, down comforters, pillowtop beds, minibar
Terrace/patio
Terrace/patio
Presidential Room, 1 King Bed, City View | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Mariscal Sucre 13-56 y Juan Montalvo, Cuenca, Azuay, A0111B
  • Place, San Sebastian Plaza
    ‪3 min walk‬
  • Place, Calderon Park
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Double Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds
  • Free WiFi

View all photos for Presidential Room, 1 King Bed, City View

Presidential Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Cuenca

Located in Downtown Cuenca, Hotel NASS Casa del Aguila is adjacent to San Sebastian Plaza and within a 10-minute walk of other popular attractions like New Cathedral of Cuenca. This 3-star hotel has 15 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • San Sebastian Plaza - 3 min walk - 0.2 miles
  • Calderon Park - 7 min walk - 0.4 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Plaza Rotary Market - 14 min walk - 0.8 miles
  • Río Tomebamba & Calle Larga - 15 min walk - 0.8 miles

Getting around

  • 14n - Antonio Borrero Station - 11 min walk
  • Unidad Nacional Tram Station - 16 min walk
  • Cuenca (CUE-Mariscal Lamar) - 6 min drive

Restaurants

  • ‪Framalu - ‬7 min walk
  • ‪Café San Sebas - ‬3 min walk
  • ‪Jodoco Belgian Brew - ‬3 min walk
  • ‪El Nuevo Oro Mar Mariscos - ‬3 min walk
  • ‪Mangiare Bene - ‬2 min walk

About this property

Hotel NASS Casa del Aguila

Guests of Hotel NASS Casa del Aguila enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 5 per night, or you can take advantage of the airport shuttle (available on request) for USD 15 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
Guests can expect free WiFi and 48-inch flat-screen TVs with satellite channels. Bathrooms offer free toiletries and bidets, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include minibars, safes, and phones.

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  • Breakfast included
  • Free WiFi
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between midnight and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 8 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day
  • Cribs/infant beds are available for USD 10.0 per day

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Self parking fee: USD 5 per night
  • Pet fee: USD 8 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee: 50-percent of room rate for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Casa Aguila Cuenca
Casa Del Aguila
Casa Del Aguila Cuenca
Hotel Casa Del Aguila
Hotel Casa Del Aguila Cuenca
Hotel Casa Aguila
Casa Aguila Cuenca
Hotel Casa Del Aguila
Nass Casa Del Aguila Cuenca
Hotel NASS Casa del Aguila Hotel
Hotel NASS Casa del Aguila Cuenca
Hotel NASS Casa del Aguila Hotel Cuenca

Frequently asked questions

Is a free cancellation option available at Hotel NASS Casa del Aguila?

Hotel NASS Casa del Aguila offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel NASS Casa del Aguila?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Hotel NASS Casa del Aguila on Jul 1, 2026 start from $35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel NASS Casa del Aguila?

This hotel is situated in Downtown Cuenca, just steps from San Sebastian Plaza and Museum of Modern Art, and within a short walk of San Francisco Plaza Market. You'll also find Calderon Park and Río Tomebamba & Calle Larga less than a mile away.

Is there parking available at Hotel NASS Casa del Aguila?

Yes, parking is offered for USD 5 per night. Wheelchair-accessible van parking is also available for guests.

Does Hotel NASS Casa del Aguila include a casino on the premises?

No, Hotel NASS Casa del Aguila doesn't have a casino.

Will I find an indoor pool at Hotel NASS Casa del Aguila?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel NASS Casa del Aguila?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as a restaurant.

Does Hotel NASS Casa del Aguila have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel NASS Casa del Aguila have a restaurant that serves breakfast?

Yes, Hotel NASS Casa del Aguila serves free continental breakfast each morning from its restaurant.

Will Hotel NASS Casa del Aguila allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel NASS Casa del Aguila for a fee of USD 8 per accommodation, per stay.

Does Hotel NASS Casa del Aguila have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel NASS Casa del Aguila?

The closest major airport to Hotel NASS Casa del Aguila is Cuenca (CUE-Mariscal Lamar), which is 2.1 mi away (6 minutes by car).

Are there rooms with balconies at Hotel NASS Casa del Aguila?

No, there aren't any guestrooms with balconies at Hotel NASS Casa del Aguila.

Hotel NASS Casa del Aguila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 72 reviews
Rating 8 - Good. 16 out of 72 reviews
Rating 6 - Okay. 4 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 4 out of 72 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect stay. I would recommend it anytime and to anyone. Great value for money: service, amenities, breakfast, location, safety. A great choice and the venue has character and indisputable charm.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

JACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the atmosphere and decorations and the breakfast. Pleasent staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a beautiful city
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Stephen Chi-Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff.
Verified

8/10 Good

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to walk and it was a little out of the way for Calle Larga or Park Calderón, but I did get to check out the little plaza near by that had a great set of restaurants and a museum of modern art. I did walk around a lot and it did not bother me much, however some people might just take a taxi to other places.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Javier A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are the best ones
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, older property. Breakfast provided in the morning. Maria(host) was very accommodating & nice. Good location to walk almost everywhere or catch a cab if needed. Restaurants & stores nearby. Soap provided, but bring your own amenities (shampoo, conditioner). Hair dryer available to borrow from front desk. Enjoyed our stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old colonial estate in central old town Cuenca. If you’re bothered by creaky wood floors and everything old and small rooms, this is not for you. But if you’re enchanted by the quaint setting, kind helpful staff and easy walking access to downtown Cuenca, it’s wonderful. Great price, safe and calm setting
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Fabian

Location is great, the property is beautiful but needs cleaning and be great if the staff get better skin the customer service both ladies were unprofessional unfriendly and poor attention to customer
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old mansion with enclosed courtyard, sitting rooms (Salas), fun architecture and setting right downtown. Parking across the street costs $5 overnight. Staff got up at 5 am without complaint to open the parking garage so we could pick up our guests arriving at airport. Generous breakfast and very adequate bed. Excellent restaurants nearby.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The really friendly staff put up with my appalling Spanish. 😊
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Martha

Liked: Cleanliness
Disliked: Amenities
Overall hotel was good. Rooms are a bit run down and not enough towels for the party size when you book a large room. In addition there are no toiletries in the rooms.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Cathy

Disliked: Cleanliness

A little disappointing

Good location. Building was lovely with lots of areas to sit. However the staff were not particularly friendly or helpful. The door bell woke us up every morning at 7. Breakfast was poor, no fruit and fruit juice one morning and they run out of sausages and eggs another but plenty of good coffee was provided. We stayed 4 nights and our room was not cleaned once. They also charged us double the fee for parking.
Stayed 3 nights in Dec 2023
Verified

4/10 Poor

Gonzalo

Disliked: Cleanliness, staff & service

Misleading information about parking

We contacted the hotel in advance about parking, and we were told parking was free in the mornings and had a cost in the evenings. When we checked in they said they will pay the parking for the nights. At checkout they said we had to pay for all the parking. They also wanted to charge more than what the reservation said and they did not give us a proper receipt
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
This is a lovely property. The only complaint about the facilities is the towels were threadbare and fraying and the sheets thin. The location is excellent. All the historic area sites are within walking distance and there are lots of restaurants, coffee shops and pâtisseries on every block. We booked 4 nights though unfortunately they relocated us to another NASS hotel the first night...said our room needed repair. The explanation was a bit fishy. Then there was a mix up with billing on depature because of the relocation. The front desk was apologetic and sorted things out but the relocation did put a damper on our experience.
Stayed 4 nights in Feb 2024
Verified

2/10 Terrible

Stephanie

Disliked: Staff & service, amenities, property conditions & facilities
This hotel was in a very convenient area, but was otherwise the worst experience I have ever had. The room was advertised as a queen bed, with air conditioning and bidets. It was a double, no climate control of any kind in the whole building, and no bidets. Breakfast was 7:30 to 9 but had no food left at 8 one day, and didn’t even start until 8 another. Also, while it says free WiFi and it was indeed free, the advertised rate of 250 is a massive lie. The best we got in five days was a speed of 3, which was impossible to use. The staff was rude, and definitely did not speak any language besides Spanish (which was fine, I speak Spanish! But they advertise the front desk can do English and French and they definitely cannot). They also failed to clean our room more than once despite cleaning listed as a daily, not two or three day cycle. I usually don’t leave reviews, but this place was rated so highly and was so not as advertised that I feel like I have to this time. Also, the beds are rock hard and the sheets and pillows are as thin as paper.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Tania

La atención de la señorita del counter poco cordial, un tanto brusca
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Propriedad no recomendable. Me despertaron a las 7 AM demandando que saque mi vehiculo del estacionamiento y que pague los $5 diarios. El dormitorio sin ventanas. El estacionamiento no es gratis. El WiFi una porqueria. No hubo agua. No habia como ducharse. No se podia usar el lavabo ni el sanitario. Me ofrecieron un descuento para la proxima visita pero no me quedo ni asi me den gratis.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Juan Fernando

Liked: Property conditions & facilities
Disliked: Amenities
No realizan la limpieza y el arreglo de los cuartos . Desayuno continental , existe un montón de palomas Que pueden molestar en tu descanso . Resto bien , cerca del centro . Para el precio y para dormir está bien
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

KATTY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendado algo súper colonial llamativo
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvo muy bueno en todo los aspectos
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Katty Camino

Liked: Cleanliness, staff & service, property conditions & facilities
excelente todo me encanto
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Juan Carlos

Pésimo servicio, no había jabón de baño, el cuarto tenía un olor terrible, los desayunos eran hechos horas antes y calentados en microondas, las toallas húmedas. Pésimo lugar…la habitación tenía rota una ventada y se escuchaba todo los sonidos de la calle.. no volvería … no lo lo recomiendo
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Nadia Belen

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto el servicio
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable place. Good buffet breakfast for the price.
Stayed 2 nights in Jul 2018