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Hotel Azul de la Plaza

3.5 star property

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Premium bedding, soundproofing, free WiFi, bed sheets
Terrace/patio
View from property
Exclusive Studio Suite, City View | Premium bedding, soundproofing, free WiFi, bed sheets
Free daily full breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Business services
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
8-64 Coronel Guillermo Tálbot, Cuenca, Azuay, 010101
  • Place, San Sebastian Plaza
    ‪1 min walk‬
  • Place, New Cathedral of Cuenca
    ‪9 min walk‬
  • Place, Calderon Park
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Exclusive Studio Suite, City View

Exclusive Studio Suite, City View | Premium bedding, soundproofing, free WiFi, bed sheets

Exclusive Studio Suite, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room | Premium bedding, soundproofing, free WiFi, bed sheets

Romantic Room

8.0 out of 10
Very good
(1 review)
  • Park view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Courtyard View

Family Triple Room, Courtyard View | Premium bedding, soundproofing, free WiFi, bed sheets

Family Triple Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, soundproofing, free WiFi, bed sheets

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Premium bedding, soundproofing, free WiFi, bed sheets

Standard Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, City View

Family Triple Room, City View | Premium bedding, soundproofing, free WiFi, bed sheets

Family Triple Room, City View

  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Cuenca

Located in Downtown Cuenca, Hotel Azul de la Plaza is next to San Sebastian Plaza and Museum of Modern Art. This 9-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and concierge services.

What's nearby

  • San Sebastian Plaza - 1 min walk - 0.0 miles
  • University of Cuenca's Orchid Garden - 7 min walk - 0.4 miles
  • New Cathedral of Cuenca - 9 min walk - 0.5 miles
  • Calderon Park - 9 min walk - 0.5 miles
  • Río Tomebamba & Calle Larga - 17 min walk - 0.9 miles

Getting around

  • 14n - Antonio Borrero Station - 13 min walk
  • Unidad Nacional Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 16 min drive

Restaurants

  • ‪Framalu - ‬8 min walk
  • ‪Café San Sebas - ‬2 min walk
  • ‪Jodoco Belgian Brew - ‬1 min walk
  • ‪Casa Azul - ‬2 min walk
  • ‪El Nuevo Oro Mar Mariscos - ‬5 min walk

About this property

Hotel Azul de la Plaza

Hotel Azul de la Plaza features free WiFi in public areas, meeting rooms, and free newspapers. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 5 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a convenience store.
Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding. Free weekday newspapers and wardrobes or closets are also standard.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Bicycles
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 1979
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service

More

  • Free weekday newspapers
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 5 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 5 (one-way), (from 8 to 10 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

HOTEL AZUL PLAZA Cuenca
HOTEL AZUL PLAZA
AZUL PLAZA Cuenca
AZUL PLAZA
Hotel HOTEL AZUL DE LA PLAZA Cuenca
Cuenca HOTEL AZUL DE LA PLAZA Hotel
Hotel HOTEL AZUL DE LA PLAZA
HOTEL AZUL DE LA PLAZA Cuenca
Hotel Azul de la Plaza Hotel
Hotel Azul de la Plaza Cuenca
Hotel Azul de la Plaza Hotel Cuenca

Frequently asked questions

Are free cancellation options available at Hotel Azul de la Plaza?

Hotel Azul de la Plaza offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Azul de la Plaza?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Azul de la Plaza on May 3, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Azul de la Plaza?

This hotel is situated in Downtown Cuenca, just steps from San Sebastian Plaza and Museum of Modern Art, and within a short walk of University of Cuenca's Orchid Garden. You'll also find Convent of the Assumption and Calderon Park less than a mile away.

Is parking available on site at Hotel Azul de la Plaza?

No, this hotel doesn't offer parking.

Does Hotel Azul de la Plaza have a casino?

No, Hotel Azul de la Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Azul de la Plaza?

No, there is no indoor pool at this hotel.

Is Hotel Azul de la Plaza a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as proposal/romance packages.

Are there hot tubs at Hotel Azul de la Plaza?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Azul de la Plaza have a restaurant with a breakfast menu?

Yes, Hotel Azul de la Plaza serves free full breakfasts each morning from its snack bar.

Will Hotel Azul de la Plaza allow pets to stay for free?

No, pets aren't allowed at Hotel Azul de la Plaza.

Are there connecting rooms at Hotel Azul de la Plaza?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Azul de la Plaza?

The closest major airport to Hotel Azul de la Plaza is Cuenca (CUE-Mariscal Lamar), which is 2.2 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hotel Azul de la Plaza?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and park views.

Hotel Azul de la Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 55 reviews
Rating 8 - Good. 14 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service
The place was very nice great area .Close to park and places to eat. The staff was great the breakfast was served individually by a very nice young man the front desk workers were great.The only thing I would suggest up grading tv and tv mount plus more hooks to hang things in bathroom and inside room.One more things shelves in bathroom for towels and or toiletries,Would recommend to anyone going to Cuenca
Stayed 3 nights in Apr 2026

10/10 Excellent

Nieve Leticia, West Palm Beach

Liked: Cleanliness, property conditions & facilities
The best hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above, our thanks to Erica.
Stayed 2 nights in Dec 2025

8/10 Good

Veronica

Stayed 1 night in Dec 2025

8/10 Good

Milton

Liked: Cleanliness, property conditions & facilities
Al llegar quien me recibiò cumplio con sus funciones basicas pero muy poca cercania y poca calidez a la hora dar indicaciones y una pesima actitud a la hora de contestar mis inquietudes. Pero en el siguiente turno fui atendido por Erika, quie me atendioʻ de una manera muy cordial con excelente actitud y sigeriendome actividades dentro y fuera de la ciudad, sin haberselo consultado. Quiero felicitar a Erika or su excelente servicio!
Stayed 1 night in Dec 2025

2/10 Terrible

Raul

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, the bed sheets smelled awful like sweat and not enough bed sheets and blankets for Cuenca's cold nights; the bathroom had black mold in the shower tiles and in the glass wall, the bedroom windows had no security, anyone could open the same from the outside, when we reported that to the front desk lady she said "it's impossible that someone could do that since the room was at the 3rd floor" but the room windows were accessible from the rooftop if someone tried to reach it. The hotel didn't provide water bottles in the room, as advertised in the Expedia room pictures. When asked, the same front desk lady, she said they only provided common water in a jar, who knows where that water came from! We left the hotel one night earlier for those conditions, waste of money and time, don't recommend this hotel to anyone, much better offers closer to the Cathedral and cheaper. In conclusion, we had a very bad experience in this awful hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

ERICK

The Hotel is good for the price. But need a lot of updates in the rooms
Stayed 5 nights in Nov 2025

8/10 Good

Karla

Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammed, San Francisco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, service and value for money. The staff were very helpful and assisted us in calling taxi and answering all the questions we had about Cuenca. Highly recommended
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem. The service was impeccable and the atmosphere was absolutely lovely. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, and helpful staff…
Stayed 3 nights in Oct 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality service and beaty of the hotel is unique. Its strategic location in the heart of Cuenca, plus the variety of breakfast everyday, and the always ready tea/coffee station made us feel very happy! We are more then pleasant for the stay in Hotel Azul de Plaza.
Stayed 2 nights in Oct 2025

6/10 Okay

Frank, Quito

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Friendly and clean. Basic with missing some comfort elements.
Stayed 3 nights in Sep 2025

10/10 Excellent

charlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent
Stayed 1 night in Sep 2025

8/10 Good

roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, good area if you want to be in the middle of the life of a busy city. Lovely park across the street. The room I rented faced the park, and each night, to my surprise, there were huge speakers set up for a Zumba class from 8-9. The door on my balcony did not close completely, so the sound came directly in, as did all sounds from the very busy area. Breakfast was good, but it did not show off the wonderful fruits and juices and coffee of Ecuador.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wilson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention
Stayed 5 nights in Aug 2025

2/10 Terrible

Omar

Stayed 5 nights in Aug 2025

10/10 Excellent

Daniela

Stayed 1 night in Aug 2025

10/10 Excellent

Lidia

Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Joan, Gig Harbor

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel Azul is in the most historic part of downtown across from lovely Plaza de San Sebastián. If you tell a taxis driver “Plaza de San Sebastián,” that’s all they need to know. Not a lot of traffic on this street but taxis on streets above & below. We stayed 9 nights in this small modest hotel and loved it. The staff is very friendly & helpful. Everything downtown is in easy walking distance & there’s lots to see. First floor is one flight up, but luggage assistance is available.
Stayed 9 nights in Jul 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominique

Stayed 2 nights in Jul 2025

10/10 Excellent

Joyce Isveth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Días libres

La ubicación es excelente, el personal muy amable y el desayuno delicioso. Definitivamente volvería! Si hubiera algo que mejorar, sería el sistema de drenaje de la ducha.
Stayed 4 nights in Jun 2025

10/10 Excellent

Corey, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cuenca, so I wasn't sure what sort of place the Hotel Azul would be. Boy, was I in for a pleasant surprise! Nothing over the top, but all aspects of this cozy place impressed me. The room was spacious and comfortable, with a nice view of the city and strong/ consistent Wi-Fi. The location is great -- a short walk down to the river or quick stroll to the city center (although there are plenty of affordable and tasty restaurants within a stone's throw). But the best part of Hotel Azul was the staff, who went above and beyond to make sure my stay was memorable. Speaking Spanish is helpful but not vital, as everyone was patient with my limited language skills and they were more than comfortable assisting me in English. Coffee and breakfast are available in the morning, and they even have a convenient on-site laundry option that is amazingly affordable. I ended up extending my stay for a few days because I enjoyed it so much. Hotel Azul does everything right -- you won't be disappointed if you stay here during your time in Cuenca!
Stayed 4 nights in May 2025