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Kuna Hotel

3.5 star property
Hotel in Cuenca with free breakfast and a 24-hour front desk

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Photo gallery for Kuna Hotel

Interior
Premium bedding, minibar, in-room safe, desk
Interior
Property entrance
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Pet friendly
  • Parking included
  • Breakfast included
  • Room service

Explore the area

View in a map
Av. de las Américas 10-93 y Luis Corder, Cuenca, Azuay
  • Place, Plaza Rotary Market
    ‪17 min walk‬
  • Place, Calderon Park
    ‪19 min walk‬
  • Place, New Cathedral of Cuenca
    ‪19 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪3 min drive‬

Room options

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, desk

Twin Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Habitacion doble matrimonial

Habitacion doble matrimonial | Premium bedding, minibar, in-room safe, desk

Habitacion doble matrimonial

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • 376 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, desk

Quadruple Room

  • 376 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room, Jetted Tub

Superior Double Room, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Superior Double Room, Jetted Tub

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cuenca

Kuna Hotel is located within a mile (2 km) of Civic Plaza and Plaza Rotary Market. This 20-room, 3.5-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Plaza Rotary Market - 17 min walk - 0.9 miles
  • Calderon Park - 19 min walk - 1.0 mile
  • New Cathedral of Cuenca - 19 min walk - 1.0 mile
  • San Francisco Plaza Market - 3 min drive - 1.2 miles
  • Río Tomebamba & Calle Larga - 4 min drive - 1.7 miles

Getting around

  • 14n - Antonio Borrero Station - 15 min walk
  • Gaspar Sangurima Tram Station - 17 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪sunday brunch cuenca cafe - ‬18 min walk
  • ‪Picantes De Leo, Bellavista - ‬11 min walk
  • ‪La Pergola - ‬12 min walk
  • ‪Guajibamba - ‬13 min walk
  • ‪Hot Dog del Tropical - ‬17 min walk

About this property

Kuna Hotel

Hotel in Cuenca with free breakfast and a 24-hour front desk
Kuna Hotel features free WiFi in public areas, a business center, and a meeting room. There's free parking, and an airport shuttle for USD 4 per vehicle roundtrip. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Kitchens, sofa beds, and dining areas are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Business services
  • Laundry
9.6 out of 10, Exceptional, 33 reviews
Hotel Azul de la Plaza

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kasa

Things to do

  • Bicycle rentals

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for USD 29 per night

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 4 per vehicle (roundtrip)
  • Pet fee: USD 10 per pet, per night
  • Rollaway bed fee: USD 29 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No alcohol is permitted at Kuna Hotel.

Property is also known as

Kuna Hotel Cuenca
Kuna Hotel
Kuna Cuenca
Kuna Hotel Hotel
Kuna Hotel Cuenca
Kuna Hotel Hotel Cuenca

Frequently asked questions

Is a free cancellation option available at Kuna Hotel?

Kuna Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Kuna Hotel?

This hotel is located in Cuenca, a short 18-minute walk from Plaza Rotary Market and also 19 minutes on foot from Calderon Park. You'll also find Civic Plaza and Esqueletologia Museum less than a mile away.

Is there parking available at Kuna Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Kuna Hotel?

Spa services at the hotel include massages and mani/pedis.

Does Kuna Hotel have a casino?

No, Kuna Hotel doesn't have a casino.

Is there an indoor pool at Kuna Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Kuna Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Kuna Hotel have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Kuna Hotel have a restaurant that serves breakfast?

Yes, Kuna Hotel serves free buffet breakfast at Kasa each morning.

Does Kuna Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Kuna Hotel for a fee of USD 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Kuna Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Kuna Hotel?

The closest major airport to Kuna Hotel is Cuenca (CUE-Mariscal Lamar), which is 2 mi away (4 minutes by car).

Are there rooms with balconies at Kuna Hotel?

Yes, some guestrooms at Kuna Hotel offer a balcony and may feature city views.

Kuna Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 39 reviews
Rating 8 - Good. 10 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hubert, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Vanessa

Traveled with family and small children
I didn’t like the room, it is not like photos but the service was good and the breakfast too
Stayed 1 night in Feb 2025

10/10 Excellent

Mariuxi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are service excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Hubert, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was wondering about the services before visiting this place, but I ended up enjoying. All staff was so professional and ready to help me.
Stayed 3 nights in Jul 2024

4/10 Poor

Santiago Rafael Mantilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOS DESAYUNOS SON DE PRIMERA (VE PRONTO O TE PEDIRÁN QUE DESOCUPES LA MESA), LAS HABITACIONES SON SUPER LIMPIAS, LA UBICACION DEL HOTEL ESTA JUNTO A UNA CARRETERA POR DONDE PASAN LOS VEHICULOS Y MOTOS TODA LA NOCHE, MUY RUIDOSO, NO RECOMENDABLE SI LA BULLA TE MOLESTA,
Stayed 3 nights in Feb 2024

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities

8/10 Good

Masoud

Stayed 1 night in Dec 2021

10/10 Excellent

TRuly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, friendly staff and clean

Greta hotel, friendly staff, clean, and secure, location is just few minutes from city center. Will definitely come back and recommend
Stayed 1 night in Oct 2020

10/10 Excellent

Emil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean place not far from the old town.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! They have really made us welcome. The food is delicious.
Stayed 1 night in Oct 2019

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Everything perfect except there was not enough hot water in the shower and the furniture in the room was very uncomfortable to sit on. The area was safe and staff was helpful. Would stay there again.
Stayed 9 nights in Jan 2019

8/10 Good

Fran, Venezuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cost benefit relationship, good food and near the industrial area.
Stayed 1 night in Jan 2019

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. $2.00 or less taxi ride to airport. Clean, quiet, and comfortable Very friendly, helpful staff.
Stayed 1 night in Nov 2018

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

The hotel was very charming and the staff was incredible! The room was comfortable, although the bathroom was a bit small. The shower had plenty of hot water and that was a plus. The breakfast was good and the salad I had for dinner was great!
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Good hotel, clean, poor breakfast

Good location, staff very friendly. Rooms are Ok and clean. Has free parking and free wifi. BUT, the breakfast is si poor that is better to go outside. If the manager improves breakfast -that is included in your rate- we could recommend this hotel. Regards Luis ramirez
Stayed 1 night in Dec 2017

10/10 Excellent

Cate, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, clean rooms, lovely breakfast buffet

We stayed at the hotel November 22 to November 30 2017. The staff was very helpful and attentive. The breakfast buffet was great. I liked the cozy sitting areas that were on each floor so when I was up earlier than my spouse, I was able to have a quiet sitting area with a lovely view. We would definitely stay here again.
Stayed 8 nights in Nov 2017

10/10 Excellent

NHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Cuenca, Ecuador

Kuna hotel is located in a safe area, closed to Cuenca airport and bus station; the room is clean and in good condition, the staff is helpful, and breakfast is very good. I highly recommend this hotel ro anyone who wants a great vacation in Ecuador.
Stayed 3 nights in Jul 2017

8/10 Good

Al, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, comfortable stay

Overall, I was very pleased with my stay at this hotel! The staff were friendly and helpful and the room was comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable Value.

My friend and I stayed in the hotel for 4 nights and we both hated to leave. This was one of the finest hotels I have ever stayed at and the price is unbelievable. We speak almost no Spanish but the staff spoke enough English that we got by easily. The staff is wonderful and the rooms are great. The food is also excellent. One day I went out alone and the girl on the desk asked me where my friend was. I said he was not feeling well and was staying in bed. She called the room to see if he needed anything or wanted tea or soup or for her to call a doctor. It was only a touch of altitude sickness, but she really cared. The entire staff was like that. I really don't think they are charging enough for the room or the food. I intend to go back to Cuenca and when I do, I will stay there again.

10/10 Excellent

Kathleen, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great Hotel!

We had a split level room. The living room and the kitchen area were seperate from the bedroom. Just like a little apt! Open and uncrowded space which was perfect for practicing our Cumbia steps! Shower was hot, beds were comfy and warm, breakfast was delicious and the service was very friendly! Every encounter was service with a smile. From the front counter to the food servers, to the maids! They treated us like family! We stayed there for a week. We would definitely recommend this Hotel! Richard and Kathleen

10/10 Excellent

christian, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond amazing

The kuna hotel is a gem that caters to your every need. Every staff member is professional but with a caring manner that they make you feel right at home. Have you ever seen those movies with wonderful hotels? Well the Kuna hotel is beyond those movie hotels. When In Cuenca you have to stay at the Kuna , it will make everything much better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in Cuenca

Stayed at the Kuna Hotel for two nights, very convenient if traveling by car as it is close to the city center with on-site parking. Stayed in a room in the back and it was very quiet. Excellent breakfast made to order with extremely courteous, friendly and professional service. Everyone at the hotel was service oriented and helpful.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Feb 2025

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service
Buena atención y buena localización
Stayed 2 nights in Feb 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio cómodo

Muy bueno el hotel, muy buena atención, recomendado, en la próxima visita a cuenca volvería quedé complacido...recomendado
Stayed 2 nights in Dec 2023