6/10 Aceptable
Chad D., Denver
17 dic. 2025
Le gustó: Limpieza
Amazing property, beautiful condo, responsive and attentive maintenance and housekeeping. Everything was almost perfect!!The cons: almost every appliance broke down during our stay. The air conditioning needs major maintenance, everything had a horrible musty smell upon return home to the point that some things had to be thrown away because the smell could not be washed out. It's cozumel, it's humid as all heck, right next to the ocean, so it's somewhat normal i guess to have that residual smell on everything...but this was a next level musty odor. TVs needed to be constantly reset or messed with to get them to work. Refrigerator needed a bathmat in front of it. Pull out sofa bed was only a 2" mattress topper. It was just annoying bc it was always something everyday. Awesome maintenance and housekeeping were always there right away to fix anything though. Really nice people. Truly, it's really an amazing place and i would absolutely stay here again, just appliance issues everyday made it a pain to constantly request to fix. One of the nicest places I've stayed in cozumel and I would book my next stay here if I was staying that far south on the island.
Chad D.
Se hospedó 11 noches en noviembre de 2025