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Cozumel Hotel & Resort

3.0 star property

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Photo gallery for Cozumel Hotel & Resort

Private beach, sun loungers, beach massages, scuba diving
Restaurant
Front of property
Lobby
Private beach, sun loungers, beach massages, scuba diving

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly

Explore the area

View in a map
Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪13 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Twin Room, Balcony, Garden View

Twin Room, Balcony, Garden View | In-room safe, desk, iron/ironing board, bed sheets

Twin Room, Balcony, Garden View

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Balcony, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

In-room safe, desk, iron/ironing board, bed sheets

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cozumel

Located in Colonos Cuzamil, Cozumel Hotel & Resort is a leisurely stroll from sights such as Palacio Municipal and Stingray Beach. This 180-room, 3-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Stingray Beach - 13 min walk - 0.7 miles
  • Plaza Punta Langosta - 16 min walk - 0.8 miles
  • San Miguel Church - 3 min drive - 1.4 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Chilangos - ‬12 min walk
  • Monkey Bar
  • Restaurant Los Girasoles
  • ‪El Xec - ‬9 min walk
  • ‪Palapas Bar - ‬7 min walk

About this property

Cozumel Hotel & Resort

Guests of Cozumel Hotel & Resort have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a children's pool, a gym, and free WiFi in public areas.
32-inch LED TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Balconies, laptop-compatible safes, and phones are also available. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Cozumel Massages. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and manicures and pedicures. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 1500 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 0 per night
  • A damage deposit of USD 2000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 1500 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Are free cancellation options available at Cozumel Hotel & Resort?

Cozumel Hotel & Resort provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Cozumel Hotel & Resort?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort on Apr 13, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Cozumel Hotel & Resort?

This resort is situated in Colonos Cuzamil within a short 12-minute walk of Stingray Beach and also 14 minutes on foot from Plaza Punta Langosta. You'll also find Villa Blanca Reef and Palacio Municipal less than a mile away.

Will I be able to park at Cozumel Hotel & Resort?

Yes, uncovered self parking is offered for free at the resort. Accessible parking is also available for guests.

Is a spa located at Cozumel Hotel & Resort?

Cozumel Massages is the resort's spa and services include deep-tissue massages, facials, and mani/pedis.

Does Cozumel Hotel & Resort have a casino?

No, Cozumel Hotel & Resort doesn't have a casino.

Is there an indoor pool at Cozumel Hotel & Resort?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Cozumel Hotel & Resort?

There are plenty of amenities for couples at this resort, including a private beach, an outdoor pool, and a poolside bar.

Are there hot tubs at Cozumel Hotel & Resort?

Yes, this resort has a spa tub.

Does Cozumel Hotel & Resort feature a restaurant that includes a breakfast menu?

Yes, Cozumel Hotel & Resort has 2 restaurants, and serves free buffet breakfast each morning.

Does Cozumel Hotel & Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Cozumel Hotel & Resort for a fee of USD 1500 per pet, per week. The property also provides food and water bowls.

Are there connecting rooms at Cozumel Hotel & Resort?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Cozumel Hotel & Resort?

The closest major airport to Cozumel Hotel & Resort is Cozumel Intl. Airport (CZM), which is 2.9 mi away (10 minutes by car).

Can I book a room with a balcony at Cozumel Hotel & Resort?

Yes, every guestroom at Cozumel Hotel & Resort comes with a balcony with some featuring ocean or garden views.

Does Cozumel Hotel & Resort have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Cozumel Hotel & Resort.

Cozumel Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 296 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 214 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

NATHAN

Stayed 6 nights in Feb 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Omelette was great and fresh fruit
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Excellent affordable price
Stayed 1 night in Jan 2026

10/10 Excellent

BINJIAN

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 6 nights in Dec 2025

10/10 Excellent

KARIN, Black Lick

Stayed 5 nights in Dec 2025

2/10 Terrible

Jeffrey

Stayed 1 night in Jan 2026

2/10 Terrible

Nathaniel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
Our room was not ready by the official check in time and when it was ready it was not very clean, water all over the floor.
Stayed 1 night in Dec 2025

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
STaff was fine, room OK. Ther was an electric cord that should have been replaced but this was not a problem. Price for Breakfast only was great. Not enough snorkel gear--unavailble fairly quickly in the moring.
Stayed 4 nights in Dec 2025

6/10 Okay

Evan Edwards

Liked: Amenities
Rooms are very basic, not sure why but you have to request blankets. Some staff are friendly but others seem angry. Pool-hot tub area very nice. Just okay but not great.
Stayed 7 nights in Dec 2025

8/10 Good

JUN TING

Stayed 2 nights in Dec 2025

8/10 Good

MELODY APOLO

Stayed 1 night in Dec 2025

8/10 Good

Cristyna johanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location, beautiful oceanfront property. Need some help with water quality in the showers in the room. Breakfast is not vegan friendly (not even for someone who eats meat), everything with pork/ham
Stayed 5 nights in Nov 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities
Das Zimmer war gross mit 2 Betten und einer Hängematte. Grosser Kühlschrank mit grossem Eisfach.
Stayed 7 nights in Nov 2025

8/10 Good

Brandon

Stayed 1 night in Nov 2025

8/10 Good

Robert, Fort Worth

Stayed 5 nights in Sep 2025

6/10 Okay

Jessica

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Traveled with partner
Liked: Amenities
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Stayed 8 nights in Aug 2025

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

NATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Stayed 6 nights in Jul 2025

6/10 Okay

juan enrique

Stayed 1 night in Jul 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, amenities
Room is clean,no WiFi in room ,food same everyday inclusive or not ,service good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Jun 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Stayed 2 nights in Jun 2025

4/10 Poor

Wayne, Galloway

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at this property many, many times in the past. Unless some serious changes are made, this visit will be our last. Like dozens of times in the past, we called the hotel and asked for the best rate. They quoted their rack rate despite it being off season and we were staying a couple of weeks. At the last minute, just for fun, I checked the rate on Orbitz. ONE HUNDRED DOLLARS LESS PER NIGHT!! Are you kidding me??!! At check in we reminded them about adding Wyndham points to our account. They said “no. Something about the “computers” and “you booked with Orbitz”. Again, are you kidding me??!! The number 1 problem is how they destroyed the ocean view. I want to remind you, the reason why we are staying at a beachfront resort is to enjoy the view. The new structure of tables and chairs at the water’s edge is ridiculous. The only thing more idiotic is obnoxious sunbeds that liter the beachfront. We are not paying MORE to use these sunbeds. Curtains on these beds destroy what little view is left. They need to be moved BEHIND the chairs Because the palms grew over the years there is now no shade. No umbrellas other than a few tied up by tables. To make matters worse the beach area is now closed at night!! We came back at around 8 to sit on the beach and were asked to leave. Seriously? Please don’t respond with “I’m sorry”! We spent too much money for someone to just say “sorry”. We deserve some kind of refund because this was no vacation.
Stayed 11 nights in Apr 2025

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