Hotel Polaris

4.5 star property
VIP Access

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Photo gallery for Hotel Polaris

Exterior
Lobby sitting area
Lobby sitting area
Exterior detail
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
8989 N Gate Blvd, Colorado Springs, CO, 80921
  • Place, US Air Force Academy
    ‪1 min walk‬
  • Place, Western Museum of Mining and Industry
    ‪15 min walk‬
  • Place, Ford Amphitheater
    ‪2 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Club Room, 1 King Bed, Mountain View

  • Mountain view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 331 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 358 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (ADA)

  • City view
  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (ADA)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 407 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View (Partial View)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 849 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Mountain View (ADA)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 888 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 833 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Superintendent)

  • Mountain view
  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Colorado Springs

US Air Force Academy is a short stroll from Hotel Polaris, and other popular attractions like Topgolf are within a couple of miles (3 km). This 375-room, 4.5-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym.

What's nearby

  • US Air Force Academy - 1 min walk - 0.0 miles
  • Western Museum of Mining and Industry - 15 min walk - 0.8 miles
  • Topgolf - 2 min drive - 1.4 miles
  • Ford Amphitheater - 2 min drive - 2.1 miles
  • Garden of the Gods - 16 min drive - 17.2 miles

Getting around

  • Colorado Springs Airport (COS) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪7-Eleven - ‬15 min walk
  • ‪Heart Of Jerusalem Cafe - ‬2 min drive

About this property

Hotel Polaris

Built in 2024, the brand new Hotel Polaris features a full-service spa, an outdoor pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this luxury hotel include in-room fitness, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and free local calls are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and in-room fitness.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 35 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Aviator Rooftop Lounge
  • Doolies
  • Pamelas
  • Thunderbird Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • High chair
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (26,000 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - December 2024
  • Smoking not allowed
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per accommodation, per stay
  • Dogs only
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for USD 55.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 28.90 per accommodation, per night
  • Service fee: 5.00 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Polaris Hotel
Hotel Polaris Colorado Springs
Hotel Polaris Hotel Colorado Springs

Frequently asked questions

What is there to do around Hotel Polaris?

This hotel is located in Colorado Springs, a short 8-minute walk from US Air Force Academy and also 11 minutes on foot from Western Museum of Mining and Industry. You'll also find Ford Amphitheater and Falcon Stadium within a short drive.

How much does it cost to stay at Hotel Polaris?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Polaris on Apr 5, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Polaris?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 35 per day. Bicycle parking is also available for guests.

Is there a spa at Hotel Polaris?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does Hotel Polaris have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, an al fresco restaurant, and champagne service at this hotel.

Does Hotel Polaris feature a casino at the property?

No, Hotel Polaris doesn't have a casino.

Is there an indoor pool at Hotel Polaris?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Polaris?

There are many amenities for couples at this hotel, including champagne service as well as an al fresco restaurant and an outdoor pool.

Are there hot tubs at Hotel Polaris?

No, there isn't a spa tub at this hotel.

Does Hotel Polaris feature a restaurant that includes a breakfast menu?

Yes, Hotel Polaris has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Does Hotel Polaris allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Polaris for a fee of USD 35.00 per accommodation, per stay. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Hotel Polaris?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Hotel Polaris?

The closest major airport to Hotel Polaris is Colorado Springs Airport (COS), which is 26.9 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Hotel Polaris?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and city views.

Does Hotel Polaris host weddings?

Take advantage of the wedding venue at Hotel Polaris if you plan to say "I do" during your trip.

Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 609 out of 700 reviews
Rating 8 - Good. 53 out of 700 reviews
Rating 6 - Okay. 24 out of 700 reviews
Rating 4 - Poor. 9 out of 700 reviews
Rating 2 - Terrible. 5 out of 700 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Mar 2026

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

10/10 Excellent

Janeth

Stayed 2 nights in Dec 2025

8/10 Good

Harold James, Fairview

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really fine in this upscale hotel. However, the king size Mountain View room had a huge window looking out over the mountains that can be covered by a sheer curtain or a dark sky curtain, both of which require using one rod to push or pull the curtain and you have to just about climb on the furniture to use that Rod hard to believe that somebody didn’t identify this failure. There is not enough room between the window and the small angular couch to allow you to walk back there and use the Rod correctly.
Stayed 1 night in Dec 2025

10/10 Excellent

Jayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our burritos were cold.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Dawn at check in was a peach!! Lovely check in, rooms super comfy and view is great. Beautifully decorated! Yummy food and tasty drinks!
Stayed 1 night in Dec 2025

10/10 Excellent

Roberta

Liked: Cleanliness
Everything was first class!
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were comfortable, room pleasing and clean, room service food was amazing. Aside from missing utensils and syrup upon calling down the issues were resolved promptly and apologetically. Our second stay, this time with a pet. Wonderful pet amenities. The grounds are appealing, next time we will have suits to enjoy the heated pool!
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was immaculate. Modern, comfortable, clean, Outstanding. All of the staff members were extremely friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Vladyslav

Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan, Englewood

Stayed 1 night in Dec 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Amazing facilities, great food and the rooms are so cozy!
Stayed 1 night in Dec 2025

8/10 Good

Debbie

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Roelfina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean, great beds, slept very well. Staff was very friendly and helpful. We will go back for sure
Stayed 1 night in Dec 2025

10/10 Excellent

Clarke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff, superb food, Great bartenders, bathroom and room extremely clean. Only thing to advise other travelers about is prices in restaurants. Food is outstanding but is not cheap, you get what you pay.for.
Stayed 4 nights in Dec 2025

10/10 Excellent

Denesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with kind staff and good food!
Stayed 2 nights in Nov 2025

10/10 Excellent

Julian

Stayed 1 night in Dec 2025

10/10 Excellent

Abimael

Stayed 1 night in Dec 2025

10/10 Excellent

Clifton Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, very polite and friendly staff! Highly recommended!
Stayed 5 nights in Dec 2025

4/10 Poor

Lee

Traveled with family and small children
Disliked: Cleanliness, amenities
We usually love staying here and have had many great experiences, which made this visit especially disappointing. Things started off shaky when I called to confirm check-in time—the associate who answered (I believe his name was Chip) sounded irritated and inconvenienced, despite my being polite. When we arrived at the room, we found dog food and fur in several areas. We don’t have a pet, so we notified the front desk immediately to ensure we wouldn’t be charged. The staff member did offer to send housekeeping, which was appreciated. This hotel is usually quiet, but that wasn’t the case this night. Our neighbors returned from downstairs extremely intoxicated and spent much of the night slamming doors, playing music, and talking loudly. It made for a rough night of sleep. Cleanliness was also lacking, particularly in the bathroom—the walls didn’t appear properly cleaned. On top of that, the added $25 fee felt frustrating, especially when it’s justified by a “free” morning fitness class for only one person. I’d rather opt out of the fee and pay for amenities I actually want. I understand long-term goals for the property, but nickel-and-diming guests isn’t the answer. Lastly, the outdoor yard and fire pit weren’t cleared of snow, making them unusable (which are part of the amenities) We’ve had too many good stays here to rule it out entirely, and we’re willing to give it another try—hoping this experience was the exception, not the norm.
Stayed 1 night in Dec 2025

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 2 nights in Dec 2025

10/10 Excellent

T.J.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Staff was top notch and was a beautiful property
Stayed 1 night in Dec 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was excellent! The staff was courteous upon walking in, to check-in and finally having dinner at Atmosphere the restaurant! 5 stars for service and the entire building was spotless. We will definitely be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Kashin

Stayed 4 nights in Nov 2025