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Mercure Hotel Köln West

4.0 star property

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Photo gallery for Mercure Hotel Köln West

Breakfast, lunch, dinner served; German cuisine
Indoor pool, sun loungers
Terrace/patio
Bar (on property)
Sauna

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Horbeller Str. 1, Cologne, NW, 50858
  • Place, Keramion Museum
    ‪3 min drive‬
  • Place, RheinEnergieStadion
    ‪5 min drive‬
  • Place, Cologne Cathedral
    ‪13 min drive‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 Queen Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cologne

Located in Lindenthal within 2 miles (3 km) of RheinEnergieStadion, Mercure Hotel Köln West is within a few miles (5 km) of University of Cologne. This 4-star hotel has 191 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's centrally located in Cologne, connected to a shopping center,5.8 mi (9.3 km) from Cologne Cathedral, and also 16.8 mi (27 km) from Phantasialand.

What's nearby

  • Keramion Museum - 3 min drive - 1.9 miles
  • RheinEnergieStadion - 5 min drive - 1.7 miles
  • Cologne Cathedral - 13 min drive - 5.7 miles
  • LANXESS Arena - 14 min drive - 6.5 miles
  • Phantasialand - 20 min drive - 14.8 miles

Getting around

  • Marsdorf U-Bahn - 4 min walk
  • Lövenich Station - 6 min drive
  • Cologne - Bonn Airport (CGN) - 30 min drive

Restaurants

  • ‪Globus Trefferia - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Club Astoria - ‬5 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪KFC - ‬7 min walk

About this property

Mercure Hotel Köln West

Guests staying at Mercure Hotel Köln West enjoy an indoor pool, a gym, and a sauna. Self parking is offered for EUR 15 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 66-cm LCD TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colours
  • Colours

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,426 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • One of the dining venues
The following facilities are closed on New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Koeln
Mercure Hotel Koeln West
Mercure Hotel Koeln West Cologne
Mercure Koeln West
Mercure Koeln West Cologne
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West
Mercure Köln West Cologne
Mercure Köln West
Mercure Hotel Köln West Hotel
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West Hotel Cologne

Frequently asked questions

Is a free cancellation option available at Mercure Hotel Köln West?

Mercure Hotel Köln West provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Hotel Köln West?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Köln West on Apr 26, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mercure Hotel Köln West?

This hotel is situated in Lindenthal, close to Cologne Cathedral, RheinEnergieStadion, and LANXESS Arena. You'll also find Friesenplatz and Neumarkt within a short drive.

Is there parking available at Mercure Hotel Köln West?

Yes, parking is offered for EUR 15 per day with in/out privileges. Accessible parking is also available for guests.

Does Mercure Hotel Köln West include a casino?

No, Mercure Hotel Köln West doesn't have a casino.

Is there an indoor pool at Mercure Hotel Köln West?

Yes, this hotel has an indoor pool.

Is Mercure Hotel Köln West good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Hotel Köln West?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Hotel Köln West have a restaurant with a breakfast menu?

Yes, Mercure Hotel Köln West serves buffet breakfast for a surcharge each morning at Colours.

Does Mercure Hotel Köln West allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Hotel Köln West for a fee of EUR 15 per pet, per night.

Are there connecting rooms at Mercure Hotel Köln West?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Hotel Köln West?

The closest major airport to Mercure Hotel Köln West is Cologne - Bonn Airport (CGN), which is 15.9 mi away (30 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 25.1 mi away.

Are there rooms with balconies that I can book at Mercure Hotel Köln West?

No, there aren't any guestrooms with balconies at Mercure Hotel Köln West.

Mercure Hotel Köln West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 388 out of 1000 reviews
Rating 8 - Good. 434 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Heena

Stayed 7 nights in Dec 2025

6/10 Okay

kadir

Stayed 2 nights in Dec 2025

8/10 Good

Omar

Stayed 2 nights in Dec 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, property conditions & facilities
Just checked out today! Mercure Koln West Hotel exceeded my expectations. Front office staff had been precise and helpful arranging room on my request. Room and toilet are clean. Although bedsheet not change but can understand on reducing waste. On breakfast, nice cosy embience and F&B staff are hardworking and friendly. Food are great! Pls keep improving creative improvement to rooms, front office and F&B.
Stayed 5 nights in Dec 2025

6/10 Okay

Afnan

Traveled with family and small children
Liked: Amenities
Night staff is not cooperative, i asked for a fan and never received it.
Stayed 2 nights in Dec 2025

4/10 Poor

Heejun

Traveled with family
Disliked: Cleanliness, staff & service
The sauna only opens from 9am to 10pm. Basically, you cannot use the sauna if you are late for check-in or check out early. The room condition was also disappointing, since I saw stains on the table rests and waste beneath the towels. If you want to park inside the hotel, you must pay 15 euros, which is absurd, since the hotel is located outside the central area and there is nothing around it. If you want to use the sauna and a bathrobe, you must ask in advance, as there are only a limited number at reception and we cannot borrow one at 7pm.
Stayed 1 night in Dec 2025

6/10 Okay

Vicky

Liked: Staff & service, amenities
The room was clean. The bathroom was very tiny and cramped.
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre calme agréable
Stayed 2 nights in Oct 2025

8/10 Good

MUHAMMAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and friendly staff. Although, I was under the impression that car parking was included only to find out at the counter that it was €11 a day. Also, normally you get tea in rooms but not in this one. These negative points should not stop you to stay at this hotel, it is air-conditiined and very convenient and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean!
Stayed 1 night in Jul 2025

8/10 Good

Rohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

It was a bit further to the centre than expected, but the bus and tram stop were 5 mins away. The team were always helpful, and the service level was really good. Only disappointment was the air conditioning . The first couple of days were quite hot and the air con wasn’t cooling the room sufficiently. Breakfast buffet food was was excellent, with a good spread.
Stayed 3 nights in Aug 2025

8/10 Good

Krishan

Liked: Cleanliness, staff & service
Dated property and falls short of other Mercure stays. Kind staff and the highlight was the cooled water fountain in the atrium. Breakfast lacked a bit of variety for vegetarian guests but otherwise was a lovely stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gareth

Stayed 1 night in Aug 2025

8/10 Good

Nikita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, was just a shame that the pool access was closed for the entire time we were staying
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st Time Booking this hotel for work

Best Hotel I've stayed in so far for work travel Staff very friendly and helpful Hotel spotlessly clean Room was perfect and comfortably with everything you need Complimentiry drinks and snacks daily Will definitely be returning on next visit
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we used as a family as it was twenty mins from Phantasialand. Kids liked the pool, adults liked the sauna. All very clean and well presented. Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if going to Phantasialand. 20-25min to €30 on Bolt to get there. There is also station to back hotel as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Amenities
Friendly and super helpful staff. Clean. Great location. Yummy breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanett

Stayed 1 night in Jul 2025

10/10 Excellent

Nils

Stayed 1 night in Jul 2025

8/10 Good

Nigel

Stayed 1 night in Jul 2025

8/10 Good

marie

Stayed 3 nights in Jul 2025

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