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Hotel on the Cay

Property class: 3

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Photo gallery for Hotel on the Cay

Aerial view
Beach bar
Superior Suite, Multiple Beds, Ocean View | Beach/ocean view
Exterior
Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Protestant Cay, Christiansted, St. Croix, 822
  • Place, Protestant Cay
    ‪1 min walk‬
  • Place, Protestant Cay Beach
    ‪1 min walk‬
  • Place, Sugar Beach
    ‪11 min drive‬
  • Airport, Christiansted (STX-Henry E. Rohlsen)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

7.0 out of 10
Good
(31 reviews)
  • Ocean view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Ocean View

Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Suite, Multiple Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 670 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View | Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Ocean View

Deluxe Apartment, 2 Bedrooms, Ocean View | Living area | Flat-screen TV

Deluxe Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 1250 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Christiansted

Hotel on the Cay places you next to Protestant Cay and Protestant Cay Beach. This 53-room, 3-star hotel welcomes guests with in-room amenities like balconies, refrigerators, and microwaves.

What's nearby

  • Protestant Cay - 1 min walk - 0.0 miles
  • Protestant Cay Beach - 1 min walk - 0.1 miles
  • Sugar Beach - 11 min drive - 2.1 miles
  • Divi Carina Bay Casino - 29 min drive - 11.2 miles
  • St. Croix Point Udall - 40 min drive - 13.3 miles

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Crucian Cafe - ‬4 min walk
  • ‪Shupe's on the Boardwalk - ‬17 min walk
  • ‪Virgin Islands Coffee Roasters - ‬14 min walk
  • ‪Rum Runners - ‬18 min walk
  • ‪Z Cafe - ‬5 min walk

About this property

Hotel on the Cay

Guests of Hotel on the Cay enjoy free WiFi in public areas, a computer station, and a terrace. Self parking is available for USD 25 per night. The front desk has multilingual staff that can help with luggage storage and securing valuables. Other amenities at this beach hotel include barbecue grills, a vending machine, and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding. Balconies, refrigerators, and microwaves are also available. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Beach/ocean view
Palms Resort and Beach
Christiansted
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 897 reviews
$114 nightly
The price is $127
Apr 23 - Apr 24
Total with taxes and fees
Palms Resort and Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 25 per night
  • Late check-out fee: USD 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

Are free cancellation options available at Hotel on the Cay?

Hotel on the Cay provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel on the Cay?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Hotel on the Cay on Apr 25, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel on the Cay?

This hotel is located in Christiansted, just steps from St. Croix Government House and Protestant Cay, and within a short walk of Fort Christiansvaern. You'll also find Christiansted National Historic Site and Protestant Cay Beach less than a mile away.

Is parking available on site at Hotel on the Cay?

Yes, parking is offered for USD 25 per night.

Does Hotel on the Cay include a casino?

No, Hotel on the Cay doesn't have a casino.

Will I find an indoor pool at Hotel on the Cay?

No, there is no indoor pool at this hotel.

Is Hotel on the Cay good for couples?

Amenities that appeal to couples at this beachfront hotel include premium bedding as well as a bar/lounge and a terrace.

Does Hotel on the Cay have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel on the Cay have a restaurant that serves breakfast?

No, Hotel on the Cay doesn't have a restaurant that serves breakfast.

Does Hotel on the Cay allow pets to stay free of charge?

No, pets aren't allowed at Hotel on the Cay though service animals are welcome.

Does Hotel on the Cay have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel on the Cay?

The closest major airport to Hotel on the Cay is Christiansted (SSB-St. Croix Seaplane Base), which is within a mile. Another top airport is Henry E. Rohlsen Airport (STX), which is located 8.7 mi away (23-minute drive).

Are there rooms with balconies that I can book at Hotel on the Cay?

Yes, every guestroom at Hotel on the Cay comes with a balcony and some offer ocean views.

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 802 reviews
Rating 8 - Good. 250 out of 802 reviews
Rating 6 - Okay. 143 out of 802 reviews
Rating 4 - Poor. 71 out of 802 reviews
Rating 2 - Terrible. 72 out of 802 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service
we have stayed at Hotel on the Cay several times. we have been coming to St Croix since 2014 and only stayed there. the beach is why we come there and the beautiful clear water. the hotel is under new ownership and is in the process of renovations and repair from past hurricane. the bar on the hotel property has good food and drinks!
Stayed 7 nights in Feb 2026

10/10 Excellent

Alejo

Stayed 4 nights in Jan 2026

4/10 Poor

Marvin

Stayed 2 nights in Jan 2026

10/10 Excellent

Dimion

Liked: Cleanliness, amenities, property conditions & facilities
2 nd time staying here and I love it.
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness
Room was spacious. Staff was friendly. Beach area was nice.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful and was everything and more for our vacation. Everyone was so friendly that lived in the condo and the host was fantastic to say the least about them.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

8/10 Good

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again for that price
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 5 nights in Jan 2026

2/10 Terrible

Louis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemmed; it is a Roach Motel; how you can even put this on your site for people to go to is beyond me; I wouldnt let me dog stay there. We got into the room, and immediately left
Stayed 6 nights in Jan 2026

10/10 Excellent

Alfredo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great to be back and seeing the good work being done. Staff is always wonderful! Bravo☮️💞😍🎶🇺🇸🎉
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer, Coatesville

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The views, private beach, and hotel bar are incredible. The hotel is a little outdated and under a little construction but is the best place to stay while in St. Croix!
Stayed 1 night in Dec 2025

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Property conditions & facilities
Fire alarms chirping continuously due dust from construction. Patio door didn't lock and had to be lifted to open or closed. Light bulbs burnt out leaving room poorly lit. Maintenance under staffed. No path to roll luggage requiring to lift heavy luggage up three flights of stairs. Not senior friendly.
Stayed 7 nights in Dec 2025

4/10 Poor

Kelly, Prosser

Disliked: Cleanliness, amenities, property conditions & facilities
I had asked for a ground floor room when I booked the reservation, I told them I was coming in late and would not make it to the hotel until after 11 PM, I was told that is no problem, there is always someone there. When I arrived and rode the water taxi to the hotel the office was closed the driver of the boat said there is no one there to give me a room. I said can you call somebody and have them come help. He said I am supposed to help you but I don't know how. I told him everything was supposed to be arranged and ready for my arrival, and he said that he could get the information and the key and let me in and I would have to check in with them in the morning. He tried to give me a room on the third floor that they had reserved for me but I told him I was unable to use the stairs since there was no elevator. After a long struggle we ended up with a room on the ground floor. The room was not great, everything was very chipped up. The sliding door to the balcony was trashed and there was no seal frame on the fixed glass and when you opened the door the frame fell out. The beach is nice, but it is public and it is quite often full of drunken sailors or locals. The hotel is in Mid restoration so there is construction everywhere. The people are very nice but the room Wi-Fi or TV we're not functioning, so everything was done via Cell Phone instead of having available Wi-Fi. I called every single day to have it repaired and was assured that it would be fixed. It was never fixed
Stayed 5 nights in Dec 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, amenities
Property is under construction. It’s loud and messy.
Stayed 7 nights in Dec 2025

2/10 Terrible

Brandy

Stayed 1 night in Dec 2025

2/10 Terrible

Anna

Stayed 1 night in Dec 2025

6/10 Okay

Shane

Traveled with partner
1.housekeeping needs to be done daily instead of every other day.it’s the beach and who wants sand in their bed. Biggest gripe also is beach towels. There were never any clean ones. We went 4 days with the same towel. On fifth day early that morning I was requesting clean beach towels and they just kept saying they are at the laundry. Finally they brought us towels after dark. Why in the world would it take 5 days to get clean towels? 2. Stairwell behind the bar that takes you to 3 rd floor needs lights working. It was completely dark and it is a trip/ fall hazard. They also need to be clean daily. 3. This place has potential to be a 5 star resort if they would just put more work ethic into the place. Love the island and the views from the rooms are amazing.
Stayed 7 nights in Dec 2025

2/10 Terrible

Kimora

Stayed 3 nights in Dec 2025

10/10 Excellent

kevin

Stayed 3 nights in Dec 2025

4/10 Poor

Nicholas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Tv in room didn't work hotel was extremely dated and the bed was more than firm.
Stayed 1 night in Nov 2025

2/10 Terrible

Seth

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Should be condemned
Stayed 11 nights in Sep 2025

2/10 Terrible

Micah, Philadelphia

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I stayed at Hotel On the Cay in St. Croix and my experience was extremely disappointing from the moment I arrived. My room was not cleaned at all — there were used cups, sand everywhere, and the hot water barely worked. The room also had holes and rust on the walls, which made it feel extremely neglected. On my last day, the water went out for over 5 hours, and the hotel couldn’t even offer guests access to another room to shower at their second property. The staff was rude, unhelpful, and didn’t seem to care about the issues guests were dealing with. The ferry, which they claim runs every 5 minutes, was actually running once every hour, causing long waits and wasted time. To make things worse, they even charge guests for beach chairs on their own beach, which is ridiculous. This was by far the worst hotel experience I’ve ever had. I will never return, and I do not recommend this hotel to anyone.
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrella, Spencer

Stayed 3 nights in Nov 2025

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