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Tropic Bacalar Hotel

3.0 star property
On a private white sand beach, near Laguna Bacalar Ecological Park

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Photo gallery for Tropic Bacalar Hotel

Panoramic Room, Lagoon View | Blackout drapes, free WiFi, bed sheets
Panoramic Room, Lagoon View | Blackout drapes, free WiFi, bed sheets
Private beach, white sand, beach towels, beach massages
Panoramic Room, Lagoon View | Blackout drapes, free WiFi, bed sheets
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
599 Costera, bacalar, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪19 min walk‬
  • Place, Fort of San Felipe
    ‪6 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪7 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪62 min drive‬

Room options

View all photos for Panoramic Room, Lagoon View

Panoramic Room, Lagoon View | Blackout drapes, free WiFi, bed sheets

Panoramic Room, Lagoon View

8.0 out of 10
Very good
(6 reviews)
  • 194 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Blackout drapes, free WiFi, bed sheets

Comfort Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Blackout drapes, free WiFi, bed sheets

Comfort Double Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Blackout drapes, free WiFi, bed sheets

Comfort Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room, Lagoon View

Panoramic Room, Lagoon View | Blackout drapes, free WiFi, bed sheets

Panoramic Room, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Bacalar

Tropic Bacalar Hotel places you within a leisurely stroll of Cenote Negro and Cenote Esmeralda. This 3-star hotel welcomes guests with 7 rooms and conveniences like a private beach, free in-room WiFi, and free self parking.

What's nearby

  • Municipal Spa of Bacalar - 19 min walk - 1.0 mile
  • Fort of San Felipe - 6 min drive - 1.4 miles
  • Lake Bacalar - 6 min drive - 1.8 miles
  • Cenote Azul - 6 min drive - 2.0 miles
  • Laguna Bacalar Ecological Park - 7 min drive - 2.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Bendición Dios - ‬19 min walk
  • ‪Enamora - ‬3 min drive
  • ‪Albahaca - ‬10 min walk
  • ‪Mr. Taco - ‬3 min drive
  • ‪Bacalar Beach Club - ‬1 min walk

About this property

Tropic Bacalar Hotel

On a private white sand beach, near Laguna Bacalar Ecological Park
Guests of Tropic Bacalar Hotel enjoy features like a private beach, free WiFi in public areas, and spa services. Free parking is included with your stay. Front-desk staff can assist with tours/tickets and luggage storage. Other amenities at this beach hotel include coffee/tea in a common area, a water dispenser, and wedding services.
Guests can expect to find free WiFi. Wardrobes or closets are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • TROPIC TIKI BAR

Things to do

  • Beach volleyball
  • Beach yoga
  • Ecotours
  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Beach towels
  • On a lake
  • On a private beach

Spa

  • Spa services

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Tropic Bacalar Hotel Hotel
Tropic Bacalar Hotel Bacalar
Tropic Bacalar Hotel Hotel Bacalar

Frequently asked questions

Is free cancellation available at Tropic Bacalar Hotel?

Tropic Bacalar Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Tropic Bacalar Hotel?

This hotel is located in Bacalar, a short 16-minute walk from Municipal Spa of Bacalar and also 7 minutes on foot from Cenote Negro. You'll also find Lake Bacalar and Laguna Bacalar Ecological Park within a short drive.

Is parking available on site at Tropic Bacalar Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Tropic Bacalar Hotel?

Spa services at the hotel include beach massages.

Does Tropic Bacalar Hotel have a casino at the property?

No, Tropic Bacalar Hotel doesn't have a casino.

Will I find an indoor pool at Tropic Bacalar Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tropic Bacalar Hotel?

This lakeside hotel offers many amenities for couples, including Champagne service as well as a private beach and a beach bar.

Are there hot tubs at Tropic Bacalar Hotel?

No, this hotel doesn't have a spa tub.

Does Tropic Bacalar Hotel have a restaurant with a breakfast menu?

No, Tropic Bacalar Hotel doesn't have a restaurant that serves breakfast.

Will Tropic Bacalar Hotel allow pets to stay for free?

No, pets aren't allowed at Tropic Bacalar Hotel.

Does Tropic Bacalar Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Tropic Bacalar Hotel?

The closest major airport to Tropic Bacalar Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23.2 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 19.4 mi away.

Are there rooms with balconies at Tropic Bacalar Hotel?

Yes, some guestrooms at Tropic Bacalar Hotel offer a furnished balcony and may feature lagoon views.

Does Tropic Bacalar Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Tropic Bacalar Hotel.

Tropic Bacalar Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 86 out of 146 reviews
Rating 8 - Good. 40 out of 146 reviews
Rating 6 - Okay. 14 out of 146 reviews
Rating 4 - Poor. 5 out of 146 reviews
Rating 2 - Terrible. 1 out of 146 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

PETE

Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right in front of the lake . Nice stag and very helpful to coordinate tours . Guadalupe and Raul are great for anything you need .
Stayed 3 nights in Apr 2025

10/10 Excellent

Karman

Liked: Cleanliness, staff & service, property conditions & facilities
Very comforting, slow and nice It is a bit expensive but includes breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing!
Stayed 1 night in Mar 2025

10/10 Excellent

Schirin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Did not offer any help with luggage and the included breakfast was one of the worst I’ve ever had. Aside from that, the property is BEAUTIFUL, the view is SPECTACULAR, and this is the best place to watch the sunrise I’ve experienced in Mexico!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Redena

Traveled with partner
Love it
Stayed 7 nights in Nov 2024

6/10 Okay

Christine, kamloops

Traveled with partner
Liked: Cleanliness
The room had everything one needs on holiday really. I mean no hot water but we hadn’t had hot water anywhere. The view was gorgeous and ceiling fan/AC options were much appreciated. We really enjoyed our time in Bacalar! The staff would really enjoy their jobs more if they engaged with the visitors.
Stayed 2 nights in Dec 2024

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Salvador

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great at receiving us at the time requested. The view to the lagoon was amazing. They have options to rent a kayak and go out to the lagoon. (We suggest an early morning kayak outing to see the sunrise and be back to the hotel before 9am, that’s when the winds tend to pick up). The bartender at the bar on the property was friendly and the views from the seating areas and hammocks were amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Katharine

Stayed 2 nights in Sep 2024

8/10 Good

Juan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Views of the lagoon from the room balcony were beautiful.
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on Bacalar's lagoon. Be aware the "sandia" room with the two separate beds does not have lagoon views or a balcony. We switched to "papaya" room, a lower level with one queen bed, and that was great. Hammock in front, views to the lagoon. Helpful staff. Clean bedding and room. Simple breakfast included. Great little area down by the lagoon for hanging out, plus the dock and covered pavilion at the end, and a bar area. Really laid back and great value for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great stay. 1 mile from center, but easy to get around. Great grounds to relax, rooms with view amazing. Would def stay again and staff very friendly. For non english speakers learn some spanish it will go along way. Also use of common kitchen very helpful. Basic breakfast was great.
Stayed 3 nights in May 2024

4/10 Poor

Miguel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Left sunglasses behind and we contacted Tropic Bacalar, we sent a transfer of money to get them shipped to us to condo in Mexico and appears it was a scam as we never received them. The address we provided was the same address we put for Amazon and other purchases and they all arrive. Tropic Bacalar however used the excuse that the address is not complete which is not true. Disappointed we didn’t get glasses back and paid for the shipping.

8/10 Good

Rony A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bacalar in general is a MUST place to visit
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Only worth it for the view and lake proximity

If you want hot water and don't speak Spanish, don't stay here. None of the staff speaks English, making even basic communication very difficult. Kayaks aren't included, so you have to pay 600 pesos to rent them for the day. We never got hot water during our 3-night stay at the hotel. The room is extremely bare, no little fridge, no side lamps, only one big light above the bed making it impossible to read at night. Only 1 pillow per person, badly stained towels and pillowcases. Electricity kept being cut off, leading to a very warm room (no AC) and no Wi-Fi. The only positives of this place are the beautiful view from the room and the hammock on the balcony. The nice garden and immediate proximity to the lagoon, meaning you can kayak/paddleboard straight from the hotel, are also bonus points. Breakfast was free and decent. All in all, however, I would not stay here again if I were to return to Bacalar, as the negatives unfortunately outweigh the positives, at least in my opinion.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from balcony was great. exactly as shown on website. Room was basic but clean and comfortable. Continental breakfast was very good with a reasonable selection. There was a great restaurant about 2-3 minute walk from hotel on opposite side of street.
Stayed 3 nights in Jan 2024

8/10 Good

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super simple and clean, quiet too. Located n a good area of the lagoon for swimming, and directly across from bird island, making for a nice kayak trip. Only potful was very low water pressure. And chilly water…but that’s easy enough to get past, given the rest of the place is perfect!
Stayed 3 nights in Dec 2023

10/10 Excellent

LiLiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay

I’m not sure how many rooms there are at this property, but it seems a very boutique hotel. There were four rooms in my building. They gave me the Papaya room. If you’re looking for quiet, this is your place I love that this hotel offered kayak as well as paddle boards, they had a pontoon and a sailboat. There is a bar on property. Tons of seating area throughout and hammocks. My room had a hammock in front of a glass lighting door. *** the sliding door lock for the room it’s a bit to wrestle with, but I felt very safe. The rooms are very simplistic yet clean. I love that the property is right on the water. *** There is free parking. There’s also a very steep ramp that goes into a small parking area. But I prefer parking on the street. There’s a great restaurant four minutes drive time on the same street. Chiltepan Maricos has outdoor terrace sitting. You can get a partial view of the lagoon.
Stayed 1 night in Dec 2023

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