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Malmaison Cheltenham

4.0 star property

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Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes
Front of property
Breakfast, lunch, dinner served; British cuisine
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Place, The Promenade
    ‪6 min walk‬
  • Place, Cheltenham Town Hall
    ‪7 min walk‬
  • Place, University of Gloucestershire
    ‪13 min walk‬

Room options

View all photos for Cosy Double

Cosy Double | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Cosy Double

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Standard Double Room

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Room

Club Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Room

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Deluxe Twin

Club Deluxe Twin | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Deluxe Room

Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cheltenham

Malmaison Cheltenham places you within a 5-minute walk of Parabola Arts Centre and Imperial Gardens. This 61-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • The Promenade - 6 min walk - 0.4 miles
  • Cheltenham Town Hall - 7 min walk - 0.4 miles
  • Cheltenham Art Gallery and Museum - 11 min walk - 0.6 miles
  • Everyman Theatre - 12 min walk - 0.7 miles
  • University of Gloucestershire - 13 min walk - 0.7 miles

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪The Bayshill Inn - ‬6 min walk
  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪Sef Steakhouse - ‬6 min walk
  • ‪The Tivoli - ‬7 min walk

About this property

Malmaison Cheltenham

Malmaison Cheltenham features free WiFi in public areas, meeting rooms, and a business center. Self parking is offered for GBP 10.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a library, a terrace, and laundry facilities.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.

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Queens Hotel Cheltenham
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  • Pet friendly
  • Free WiFi
  • Restaurant
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9.0 out of 10, Wonderful, 1,006 reviews
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The price is $141
May 17 - May 18
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Is a free cancellation option available at Malmaison Cheltenham?

Malmaison Cheltenham offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Malmaison Cheltenham?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on May 17, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Malmaison Cheltenham?

Located steps from Parabola Arts Centre, this hotel is in Cheltenham, and within a 10-minute walk of Cheltenham Town Hall and The Promenade. You'll also find Everyman Theatre and Cheltenham Art Gallery and Museum less than a mile away.

Is parking available on site at Malmaison Cheltenham?

Yes, parking is offered for GBP 10 per night.

Does Malmaison Cheltenham include a casino at the property?

No, Malmaison Cheltenham doesn't have a casino.

Is there an indoor pool at Malmaison Cheltenham?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Malmaison Cheltenham?

Couples staying at this hotel will appreciate amenities like 24-hour room service and Egyptian cotton sheets as well as a restaurant.

Are there hot tubs at Malmaison Cheltenham?

No, there isn't a spa tub at this hotel.

Does Malmaison Cheltenham have a restaurant with a breakfast menu?

Yes, Malmaison Cheltenham serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Does Malmaison Cheltenham allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison Cheltenham for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Malmaison Cheltenham?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Malmaison Cheltenham?

No, you won't find guestrooms with balconies at Malmaison Cheltenham.

Does Malmaison Cheltenham have a wedding venue?

There are wedding services available at Malmaison Cheltenham if that's in your vacation plans.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason.

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2026

10/10 Excellent

Hedwige, Geneva

Amazing propert
Stayed 2 nights in Jan 2026

10/10 Excellent

Maxine

Liked: Cleanliness, amenities, property conditions & facilities
The staff are really friendly and service is excellent. The room was spotless and clean but it was the smallest room we have ever stayed in and we could hear noises from the other rooms such as the shower and noises above. Having a mirror on the dressing table would make a huge difference when putting on make up and doing hair etc.
Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Upgraded room very nice. A little smelly but lovely size
Stayed 2 nights in Jan 2026

4/10 Poor

Marie

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Overall very pleasant stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious. Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the signature suite as a last minute booking and it was wonderful. The staff were exceptional, especially the receptionist and the night porter (tall bald man, I wish I had asked his name). The only let down was the lack of a cooked breakfast in the morning due to the chef not being able to get in, these things happen I understand, just a shame.
Stayed 1 night in Jan 2026

6/10 Okay

Sam

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness
Room was OK, thought I had an upgrade but it didn't feel like it. Breakfast waitress seemed disinterested.
Stayed 1 night in Jan 2026

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great room, lovely check-in staff and onsite parking. Close to everything
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

8/10 Good

Gregory

Stayed 3 nights in Jan 2026

10/10 Excellent

Stanley

Stayed 1 night in Jan 2026

10/10 Excellent

Andy

Stayed 1 night in Jan 2026

10/10 Excellent

Desmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless all the staff were great really enjoyed our 2nights there
Stayed 2 nights in Jan 2026

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Great room, location and food.
Stayed 2 nights in Dec 2025

8/10 Good

Nigel

Excellent greetings and information from reception staff Room clean Didn’t eat at the hotel. Car parking well organised
Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but the lighting was poor and kept turning off. Large but a bit weird to have the shower and bath in the bedroom. Breakfast was good and the dinner was also good. The parking is convenient and not to expensive. Staff were helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great place and location for a Xmas stop over.
Stayed 1 night in Dec 2025

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