The complex and location were great. Clean and roomy. Two main problems. First, the blankets/bedding supplied is the BARE MINIMUM (sheets plus thin blanket or coverlet for each bed). We requested some extra blankets for comfort (via 3 separate conversations with customer service, via voice and text). Response was either "We don't do extra blankets" or "We'll try, we'll get back to you". They never got back to us and we never got the requested extra blankets. It made our sleep less comfortable. Also the WiFi is so weak that it's unusable (for streaming, laptops). I'll search elsewhere for my next stay in Chelan. Not sure if the problem is the owner or Vacasa. Too bad.