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SpringHill Suites Charlotte City Center

2.5 star property
Hotel with a restaurant, steps from Spectrum Center

Choose dates to view prices

Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Exterior
Reception
32-inch Smart TV with satellite channels, TV, Netflix
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, NASCAR Hall of Fame
    ‪10 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(127 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(96 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Charlotte

Located in Uptown Charlotte, SpringHill Suites Charlotte City Center is adjacent to Spectrum Center and within a 10-minute walk of other popular attractions like Bank of America Corporate Center. This 195-room hotel has conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Spectrum Center - 2 min walk - 0.1 miles
  • Bank of America Corporate Center - 5 min walk - 0.3 miles
  • Charlotte Convention Center - 9 min walk - 0.5 miles
  • NASCAR Hall of Fame - 10 min walk - 0.6 miles
  • Bank of America Stadium - 15 min walk - 0.9 miles

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Rooster's Wood Fired Kitchen II - ‬4 min walk
  • ‪Not Just Coffee - ‬3 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel with a restaurant, steps from Spectrum Center
At SpringHill Suites Charlotte City Center, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 40 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect 32-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 40 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

Are free cancellation options available at SpringHill Suites Charlotte City Center?

SpringHill Suites Charlotte City Center offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at SpringHill Suites Charlotte City Center?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at SpringHill Suites Charlotte City Center on Feb 12, 2026 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of SpringHill Suites Charlotte City Center?

This hotel is situated in Uptown Charlotte within a short 7-minute walk of Spectrum Center and also 11 minutes on foot from NASCAR Hall of Fame. You'll also find Bank of America Stadium and Bojangles' Coliseum within a short drive.

Will I be able to park at SpringHill Suites Charlotte City Center?

Yes, valet parking is offered for USD 40 per night with in/out privileges.

Does SpringHill Suites Charlotte City Center feature a casino at the property?

No, SpringHill Suites Charlotte City Center doesn't have a casino.

Will I find an indoor pool at SpringHill Suites Charlotte City Center?

No, there is no indoor pool at this hotel.

Is SpringHill Suites Charlotte City Center good for couples?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and free Internet access.

Does SpringHill Suites Charlotte City Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does SpringHill Suites Charlotte City Center have a restaurant with a breakfast menu?

Yes, SpringHill Suites Charlotte City Center serves free buffet breakfast at Uptown Bar each morning.

Will SpringHill Suites Charlotte City Center allow pets to stay free of charge?

No, pets aren't allowed at SpringHill Suites Charlotte City Center though service animals are welcome.

Does SpringHill Suites Charlotte City Center have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from SpringHill Suites Charlotte City Center?

The closest major airport to SpringHill Suites Charlotte City Center is Charlotte-Douglas Intl. Airport (CLT), which is 10.1 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 15.4 mi away (20-minute drive).

Are there rooms with balconies that I can book at SpringHill Suites Charlotte City Center?

No, there aren't any guestrooms with balconies at SpringHill Suites Charlotte City Center.

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 814 out of 1154 reviews
Rating 8 - Good. 205 out of 1154 reviews
Rating 6 - Okay. 66 out of 1154 reviews
Rating 4 - Poor. 34 out of 1154 reviews
Rating 2 - Terrible. 35 out of 1154 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lakisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and establishment. The staff were very friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Sammy

Stayed 2 nights in Dec 2025

10/10 Excellent

Autumn

Stayed 2 nights in Oct 2025

10/10 Excellent

Gwen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! Very clean, great views and location.
Stayed 1 night in Nov 2025

8/10 Good

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, quiet, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

jerome

Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great location. Came into town for the night with my 18 year old son and his friend for a concert at spectrum. I felt so safe being close by them but allowing them to be independent.
Stayed 1 night in Oct 2025

10/10 Excellent

Samatha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
LOVED OUR STAY HERE, STAFF WERE VERY ACCOMMODATING. ROOM WAS SPACIOUS, WE WERE UP HIGH ENOUGH TO BE FAR ENOUGH AWAY FROM THE TRAIN SO WE SLEPT JUST FINE, WOULD HIGHLY RECOMMEND THIS STAY!
Stayed 3 nights in Oct 2025

10/10 Excellent

Omar

Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean and beds are comfortable. Great location to everything downtown Charlotte. Staff was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Darius

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay! Friendly staff, clean hotel, decent breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place with a convenient location.
Stayed 1 night in Nov 2025

10/10 Excellent

Meagan

Stayed 4 nights in Oct 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the parking
Stayed 2 nights in Oct 2025

8/10 Good

stacie

Stayed 2 nights in Oct 2025

10/10 Excellent

Sasha

Stayed 1 night in Oct 2025

10/10 Excellent

Reinaldo, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

10/10 Excellent

shania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

carrie

Traveled with family
Disliked: Amenities
not bad but the parking cost almost as much as the room. there was a train that ran under our window and car alarms going off in the parking deck right across from our room. do yourself a favor and don't believe the front desk when they say that parking yourself costs more than valet. over $150 for just a few hours is highway robbery. the room was clean and modern. bring water, you won't find any there unless you want it out of the tap or want to pay out the nose for it downstairs.
Stayed 2 nights in Oct 2025

8/10 Good

jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was overall stunning. The room was quite agreeable; however, the beds were quite uncomfortable. I had two queen sized beds, both were very firm. An upgrade to more comfortable bedding would elevate the establishment to a five-star rating. Overall, the stay was pleasant. The hotel's location was highly convenient, situated directly across from the venue we intended to visit.
Stayed 1 night in Oct 2025

2/10 Terrible

chandler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean. It’s really convenient to Spectrum Stadium right across the street! The hotel is nice and well kept.
Stayed 1 night in Oct 2025

8/10 Good

Gale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, stayed there before will stay there again. HOWEVER, do NOT use their valet. Absolutely horrible. Yes, we were there on a busy day but took NEARLY and hour to get our car. Each valet would disappear for 15 minutes at a time with only one car. They started using an app which initially I thought was nice but it did not good and actually seemed to slow the process. Even when we got there, had to wait while a valet chatted with a lady who didn’t even use the service for 5 minutes. May have been helpful to her but by the time we got up to then there were 5 more cars behind us.
Stayed 1 night in Oct 2025

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