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SpringHill Suites Charlotte City Center

2.5 star property

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Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Exterior
Banquet hall
32-inch Smart TV with satellite channels, TV, Netflix
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Bank of America Corporate Center
    ‪5 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Trundle Sofa

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, 1 King Bed, Trundle Sofa, Hearing Accessible, Mobility Accessible with Roll-In Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible, Mobility Accessible with Roll-In Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, 1 King Bed, Trundle Sofa, Mobility Accessible with Roll-In Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa, Mobility Accessible with Roll-In Shower

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, 1 King Bed, Trundle Sofa, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, 2 Queen Beds, Trundle Sofa

32-inch Smart TV with satellite channels, TV, Netflix

Suite, 2 Queen Beds, Trundle Sofa

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Trundle Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Trundle Sofa, Hearing Accessible

32-inch Smart TV with satellite channels, TV, Netflix

Suite, 2 Queen Beds, Trundle Sofa, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 1 Twin Trundle Bed and 2 Queen Beds

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9.0 out of 10, Wonderful, 1,012 reviews
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Total with taxes and fees
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About the neighborhood

Charlotte

Located in Uptown Charlotte, SpringHill Suites Charlotte City Center is adjacent to Spectrum Center and within a 10-minute walk of other popular attractions like Bank of America Corporate Center. This 195-room hotel has conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Spectrum Center - 2 min walk - 0.1 miles
  • Bank of America Corporate Center - 5 min walk - 0.3 miles
  • Charlotte Convention Center - 9 min walk - 0.5 miles
  • NASCAR Hall of Fame - 10 min walk - 0.6 miles
  • Bank of America Stadium - 15 min walk - 0.9 miles

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Flight Deck - ‬1 min walk
  • ‪Not Just Coffee - ‬3 min walk

About this property

SpringHill Suites Charlotte City Center

At SpringHill Suites Charlotte City Center, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 55 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect 32-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Sitting areas, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 55 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

Are free cancellation options available at SpringHill Suites Charlotte City Center?

SpringHill Suites Charlotte City Center offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at SpringHill Suites Charlotte City Center?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at SpringHill Suites Charlotte City Center on May 14, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of SpringHill Suites Charlotte City Center?

This hotel is situated in Uptown Charlotte within a short 7-minute walk of Spectrum Center and also 19 minutes on foot from Bank of America Stadium. You'll also find NASCAR Hall of Fame and Bojangles' Coliseum within a short drive.

Is there parking available at SpringHill Suites Charlotte City Center?

Yes, valet parking is offered for USD 55 per night with in/out privileges.

Does SpringHill Suites Charlotte City Center feature a casino at the property?

No, SpringHill Suites Charlotte City Center doesn't have a casino.

Will I find an indoor pool at SpringHill Suites Charlotte City Center?

No, there is no indoor pool at this hotel.

Is SpringHill Suites Charlotte City Center a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and free wired internet.

Does SpringHill Suites Charlotte City Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does SpringHill Suites Charlotte City Center have a restaurant with a breakfast menu?

Yes, SpringHill Suites Charlotte City Center serves free buffet breakfast at Uptown Bar each morning.

Will SpringHill Suites Charlotte City Center allow pets to stay free of charge?

No, pets aren't allowed at SpringHill Suites Charlotte City Center though service animals are welcome.

Does SpringHill Suites Charlotte City Center have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from SpringHill Suites Charlotte City Center?

The closest major airport to SpringHill Suites Charlotte City Center is Charlotte-Douglas Intl. Airport (CLT), which is 10.1 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 15.4 mi away (20-minute drive).

Are there rooms with balconies at SpringHill Suites Charlotte City Center?

No, you won't find guestrooms with balconies at SpringHill Suites Charlotte City Center.

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 888 out of 1254 reviews
Rating 8 - Good. 218 out of 1254 reviews
Rating 6 - Okay. 73 out of 1254 reviews
Rating 4 - Poor. 36 out of 1254 reviews
Rating 2 - Terrible. 39 out of 1254 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary, Columbia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff friendly and prompt. Valet service was great. I didn't have to find a spot in garage and carry luggage to hotel lobby. I would stay here again.
Stayed 1 night in Feb 2026

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff was very friendly and it was right across the street from the entrance of the spectrum center. 30.00 parking fee, and the bed was hard as a rock. The free breakfast was great.
Stayed 1 night in Feb 2026

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the stay minus the valet. Having to wait 25 minutes when I was first in lane only to find out they weren’t even there yet was really agitating.
Stayed 1 night in Feb 2026

8/10 Good

Corrine

Stayed 1 night in Jan 2026

10/10 Excellent

marlon, Chelsea

Stayed 1 night in Feb 2026

6/10 Okay

Over

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La habitación en buen estado , personal amable Olor en los pasillos algo indeseable y mucha bulla en los pasillos en horario de la noche que no te dejaba dormir, me imagino al bar que tienen en el lobby venden bebidas hasta tarde El tren que pasa por el lado del hotel también es bien molesto para dejarte dormir El personal de vale parking demora en recoger y mover los carros y los Uber driver no pueden llegar al hotel a recogerte o dejarte porque siempre hay autos que bloquean el camino
Stayed 2 nights in Jan 2026

6/10 Okay

Ashley

Liked: Cleanliness, amenities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Jan 2026

6/10 Okay

Angela

Stayed 2 nights in Jan 2026

10/10 Excellent

Limica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The front desk staff was courteous! The room was nice, fresh water and late night bar was fantastic!
Stayed 1 night in Jan 2026

10/10 Excellent

Kristian

Liked: Cleanliness, amenities, property conditions & facilities
Yes perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Felicia

Stayed 1 night in Jan 2026

10/10 Excellent

Lakisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and establishment. The staff were very friendly
Stayed 1 night in Jan 2026

8/10 Good

Noah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
The room was very clean. Everyone was super nice. The only downfall was having to go down 2 floors or up 2 floors for ice because the one outside of our door was broken
The view from our room was amazing! We loved the location!
Stayed 3 nights in Jan 2026

8/10 Good

malon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jasmine

Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, you can tell they’re busy often, nothing seemed to bother anyone. Great location as well. We parked the truck and walked everywhere we wanted to go.
Stayed 2 nights in Jan 2026

8/10 Good

Marc

Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Stayed 1 night in Jan 2026

6/10 Okay

Zachary

Traveled with group
Room was okay. The noise level from outside prevented me from sleeping; really bad.
Stayed 2 nights in Jan 2026

8/10 Good

Ross

Stayed 2 nights in Jan 2026

10/10 Excellent

Ted

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room..within walking distance to everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Lauran

Stayed 1 night in Jan 2026

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