Sonesta Charlotte Lower South End

3.5 star property
Suburban hotel with 2 indoor pools and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Sonesta Charlotte Lower South End

2 indoor pools, seasonal outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge
Lobby lounge
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

View in a map
5700 Westpark Drive, Charlotte, NC, 28217
  • Billy Graham Library
    ‪5 min drive‬
  • SouthPark Mall
    ‪9 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Deluxe Room, 2 Double Beds (Poolside)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(71 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(68 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Balcony (Balcony)

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Charlotte

Located in Executive Park within a mile (2 km) of Tyvola Square, Sonesta Charlotte Lower South End is within 2 miles (3 km) of York Road Community Park. This 300-room, 3.5-star hotel welcomes guests with 2 indoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Billy Graham Library - 5 min drive - 3.3 miles
  • SouthPark Mall - 9 min drive - 4.4 miles
  • Bank of America Stadium - 9 min drive - 6.1 miles
  • Charlotte Convention Center - 10 min drive - 6.3 miles
  • Spectrum Center - 10 min drive - 6.7 miles

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Carolina Country Barbeque - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wingstop - ‬8 min walk
  • ‪Club Onyx - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

Suburban hotel with 2 indoor pools and a 24-hour fitness center
Guests staying at Sonesta Charlotte Lower South End enjoy access to 2 indoor pools, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 14 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.
2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 14 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • 2 indoor pools
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from June 16 2025 to June 30 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to September 06.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Frequently asked questions

Are free cancellation options available at Sonesta Charlotte Lower South End?

Sonesta Charlotte Lower South End provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Sonesta Charlotte Lower South End?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Sonesta Charlotte Lower South End on Sep 10, 2025 start from $95.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sonesta Charlotte Lower South End?

This hotel is situated in Executive Park within a short 18-minute walk of Tyvola Square. You'll also find Billy Graham Library and SouthPark Mall within a short drive.

Is parking available on site at Sonesta Charlotte Lower South End?

Yes, uncovered parking is offered for USD 14 per night with in/out privileges. Electric car charging is also available for guests.

Does Sonesta Charlotte Lower South End feature a casino?

No, Sonesta Charlotte Lower South End doesn't have a casino.

Is there an indoor pool at Sonesta Charlotte Lower South End?

Yes, this hotel has 2 indoor pools along with an outdoor pool. The seasonal pool will be open from May 01 until September 06. Note though that pool facilities will be unavailable from June 16 2025 until June 30 2025 (subject to change).

Is Sonesta Charlotte Lower South End a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 indoor pools, a restaurant, and a restaurant bar.

Are there hot tubs at Sonesta Charlotte Lower South End?

No, this hotel doesn't have a spa tub.

Does Sonesta Charlotte Lower South End have a restaurant with a breakfast menu?

Yes, Sonesta Charlotte Lower South End serves continental breakfast for a surcharge each morning at Food for Thought.

Does Sonesta Charlotte Lower South End allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sonesta Charlotte Lower South End for a fee of USD 75 per pet, per stay. The property also provides food and water bowls.

Does Sonesta Charlotte Lower South End have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sonesta Charlotte Lower South End?

The closest major airport to Sonesta Charlotte Lower South End is Charlotte-Douglas Intl. Airport (CLT), which is 8.4 mi away (12 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.9 mi away (27-minute drive).

Can I book a room with a balcony at Sonesta Charlotte Lower South End?

No, you won't find guestrooms with balconies at Sonesta Charlotte Lower South End.

Does Sonesta Charlotte Lower South End have a wedding venue on site?

Take advantage of the wedding venue at Sonesta Charlotte Lower South End if you plan to say "I do" during your trip.

Sonesta Charlotte Lower South End Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 561 out of 1086 reviews
Rating 8 - Good. 204 out of 1086 reviews
Rating 6 - Okay. 133 out of 1086 reviews
Rating 4 - Poor. 95 out of 1086 reviews
Rating 2 - Terrible. 93 out of 1086 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gustavo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was with my family looking at the outside pool area and some one from above threw a glass that missed my 1 1/2 year old by inches. Reported the incident but not action was taken.
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Liked: Property conditions & facilities
V
Stayed 1 night in Jun 2025

8/10 Good

Daedra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great space for events. If I had to complain about anything it would be that the pool was not available my entire stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

obrian

Stayed 1 night in Jun 2025

10/10 Excellent

Nayeli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpias las abitaciones
Stayed 1 night in May 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service
The lobby and common areas were very nice which leads you to think the rooms will be nice. Also, our beds only had sheets on them, no comforters, and late at night when we went to take a shower the shower would not work. Told the front desk twice and they said they would send someone to look at it, which I knew wasn’t gonna happen since it was late at night. They should have given us another room, but didn’t even offer it. We had to clean ourselves with washcloths. Also, the furniture in the room was worn, the carpets were worn with sticky and a really old-fashioned TV system.
Stayed 1 night in May 2025

2/10 Terrible

Shawn

Stayed 2 nights in May 2025

8/10 Good

Richard

Stayed 5 nights in May 2025

6/10 Okay

Don

Liked: Cleanliness, staff & service, property conditions & facilities
A fine stay. But everything beyond strictly the room has a price. $9 water. $20 breakfast buffet. $14 parking (unavoidable ). A budget hotel would include most of that. This is more like a business hotel. Good price on the room, though, for a quick overnight just passing through town.
Stayed 1 night in May 2025

2/10 Terrible

Cassandra

Stayed 4 nights in May 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property clearly has been upgraded recently, but some dings and dents show through: room furniture showing wear, bath tub slow draining, hair on a washcloth. Not something I'd complain about because none of that really bothered me. Beds, especially pillows were SUPER comfortable. Good water pressure in shower and supply of hot water. Didn't use amenities like pool or fitness center but looked well maintained. Liked the fact the main lobby door and elevators require room card access. Five minute drive to Lynx lightrail system made it convenient to get uptown. Overall enjoyed my stay.
Stayed 3 nights in May 2025

10/10 Excellent

Jasmine

Stayed 1 night in May 2025

6/10 Okay

MARILYN, ROANOKE VA

Traveled with family
Liked: Amenities
Disliked: Staff & service
I was there for two nights but my rooms that had was not cleaned, trash cans running over in each room had to call for clean towels. I feel I should get some compensation for what happened. Thank you Marilyn J Lewis Compton
Stayed 2 nights in May 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel very clean beds n pilows not as comfy as other hotels I have stayed in but was very impressed with hotel and friendlyness of staff.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Good location. Easy access to interstate
Stayed 4 nights in May 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was very polite and helpful.
Stayed 2 nights in May 2025

4/10 Poor

Beverly, Elk Grove

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were disappointed with our stay at the hotel. A few years ago, we hosted an F3 Women's Empowerment event there, and the property was in much better condition then. Upon our arrival, we were assigned room #1218. Once we opened the door, the musty smell and stuffiness made me nauseous. I informed the hotel desk clerk that we could not stay in that room due to the foul odor. We were then assigned to room #1216, which had a more tolerable smell, but it was clear that the hotel needed renovations. The arm of the sitting chair was deteriorating as if an animal had chewed on it, and the furniture was outdated. The ice machine on our floor was also broken, forcing us to go to the 11th floor to get ice. My daughter, who was assigned a room on the 5th floor, also experienced significant issues and had to be moved to another room. To make matters worse, the next morning, on May 3rd, we discovered her car had been broken into while parked on the property. The floors of our room had not been vacuumed well, adding to our disappointment with the stay. We have contacted management to discuss compensation for our unsatisfactory accommodations, particularly concerning my daughter's rooms. She was initially assigned to room #502 but had to be moved to room #910 due to various issues. My daughter even recorded a video of her room to document the uncleanliness, which needs to be addressed.
Stayed 2 nights in May 2025

8/10 Good

Carrie

Liked: Cleanliness, property conditions & facilities
We never had anyone clean or replenish towels in our room during our stay
Stayed 2 nights in May 2025

8/10 Good

Kelly, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate. Easy parking. Very friendly and professional staff
Stayed 2 nights in May 2025

4/10 Poor

Dominique

I had a balcony that would not close called asked for new room or fix never received either
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025