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Sleep Inn & Suites at Concord Mills

Property class: 2.5

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Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(66 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Concord

Great Wolf Lodge Water Park is a short stroll from Sleep Inn & Suites at Concord Mills, and other popular attractions like Concord Mills are within a mile (2 km). This 116-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Cabarrus County Convention and Visitors Bureau - 10 min walk - 0.6 miles
  • Great Wolf Lodge Water Park - 12 min walk - 0.7 miles
  • Concord Mills - 12 min walk - 0.7 miles
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 1.3 miles
  • Hendrick Motorsports Complex - 3 min drive - 1.7 miles

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪Salsarita's - ‬3 min drive

About this property

Sleep Inn & Suites at Concord Mills

Guests of Sleep Inn & Suites at Concord Mills enjoy a gym, free WiFi in public areas, and conference space. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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  • Pool
  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Frequently asked questions

Are free cancellation options available at Sleep Inn & Suites at Concord Mills?

Sleep Inn & Suites at Concord Mills offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sleep Inn & Suites at Concord Mills?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Sleep Inn & Suites at Concord Mills on Apr 20, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sleep Inn & Suites at Concord Mills?

This hotel is located in Concord, a short 15-minute walk from Great Wolf Lodge Water Park and also 18 minutes on foot from Concord Mills. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Does Sleep Inn & Suites at Concord Mills have a casino on the premises?

No, Sleep Inn & Suites at Concord Mills doesn't have a casino.

Is there an indoor pool at Sleep Inn & Suites at Concord Mills?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

Does Sleep Inn & Suites at Concord Mills have a restaurant with a breakfast menu?

Sleep Inn & Suites at Concord Mills offers free buffet breakfast on weekday mornings though there is no restaurant.

Does Sleep Inn & Suites at Concord Mills allow pets to stay free of charge?

No, pets aren't allowed at Sleep Inn & Suites at Concord Mills though service animals are welcome.

How close is the airport from Sleep Inn & Suites at Concord Mills?

The closest major airport to Sleep Inn & Suites at Concord Mills is Concord, NC (USA-Concord Regional), which is 2.6 mi away (5 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 19.5 mi away (23-minute drive).

Sleep Inn & Suites at Concord Mills Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 499 out of 1015 reviews
Rating 8 - Good. 217 out of 1015 reviews
Rating 6 - Okay. 135 out of 1015 reviews
Rating 4 - Poor. 64 out of 1015 reviews
Rating 2 - Terrible. 100 out of 1015 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Edgar

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was clean but it looks so old and they ask for a $100 hold, is not worth it
Stayed 2 nights in Jan 2026

10/10 Excellent

Ileah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly & the place is very clean. It is my go to for my favorite local concert venue & easily accessible to shops & restaurants!
Stayed 1 night in Dec 2025

10/10 Excellent

Sherlora

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Tania

Stayed 1 night in Dec 2025

2/10 Terrible

Bridgett

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms was not clean, people was knocking on the door, trying to open it etc.., I felt unsafe!
Stayed 1 night in Dec 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities
The room was very clean
Stayed 4 nights in Dec 2025

10/10 Excellent

harvinder

Stayed 2 nights in Dec 2025

10/10 Excellent

LEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 1 night in Dec 2025

8/10 Good

Corrie

Stayed 1 night in Dec 2025

10/10 Excellent

Malynniah

It was gre
Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Not bad for the price
Stayed 1 night in Dec 2025

6/10 Okay

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Madior

Stayed 1 night in Dec 2025

10/10 Excellent

Donzell

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

6/10 Okay

Jerry

Liked: Cleanliness
The room needed some updating but the staff was very friendly.
Stayed 3 nights in Dec 2025

4/10 Poor

Valerie

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The rooms were very nice but it's the front desk clerk, Angelica who was extremely rude and nasty. I was simply asking about the incidental fee and why it was taken out of my account and I hadn't even left the hotel yet. I have stayed at many hotels and it was always "pending/processing but never deducted first. She said very nasty that it will be reapplied in 5-7 business days. She kept talking over me when I was asking a question and she just kept dismissing me. In all my travels I've never met such a rude person like this. I also called the corporate office to let them know about this incident. Maybe she had a bad morning but Like I said to her, she should never talk to customers like that.If she is here when I visit Charlotte next time (and I'm here often to visit grandchildren) I will have to pass and check into another hotel. She is very unprofessional. Love your hotel but if she continues to talk to customers that way you will lose them. Please note that everything else was exceptional but Angelica needs to learn about good customer service. Thank you for listening , Valerie Davis-luvbutterflies711@yahoo.com
Stayed 2 nights in Dec 2025

2/10 Terrible

Wendy

Staff were nice and pleasant. The room was not clean, sheets look as if someone else had slept on them and not changed, smelled like someone had poured fabulous ( the entire bottle) to cover up a stinky musty smell. I didn’t sleep in the bed and slept in an old office chair. I had booked online because it was close to my work assignment and when I checked in was charged another $100 deposit that I knew nothing about. All this should have been made clear through the booking process. Made for a bad stay with little rest because I felt so uncomfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristina

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

2/10 Terrible

Jill

Stayed 1 night in Dec 2025

10/10 Excellent

James, Fredericksburg

Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Stayed 1 night in Dec 2025

10/10 Excellent

April

Stayed 1 night in Dec 2025

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