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Hotel Playa Azul

2.0 star property

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Photo gallery for Hotel Playa Azul

Front of property
Breakfast area
Property grounds
Property grounds
Children's play area - outdoor

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
Carretera Sontecomapan Km 2 s/n, Catemaco, VER, 95870
  • Place, Carmen Basilica
    ‪6 min drive‬
  • Place, Laguna Catemaco
    ‪8 min drive‬
  • Place, Los Tuxtlas Biosphere Reserve
    ‪9 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Garden View

Basic Room, 2 Double Beds, Garden View | In-room safe, bed sheets, alarm clocks

Basic Room, 2 Double Beds, Garden View

  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds, Garden View

Premium Room, 2 Queen Beds, Garden View | In-room safe, bed sheets, alarm clocks

Premium Room, 2 Queen Beds, Garden View

  • Garden view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Catemaco

Carmen Basilica is within 2 miles (3 km) of Hotel Playa Azul while other popular attractions such as Laguna Catemaco are within 3 miles (5 km). This 80-room hotel welcomes guests with conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Carmen Basilica - 6 min drive - 1.7 miles
  • Laguna Catemaco - 8 min drive - 2.6 miles
  • Los Tuxtlas Biosphere Reserve - 9 min drive - 2.3 miles
  • Nanciyaga Ecological Reserve - 10 min drive - 3.5 miles
  • Cascada Salto de Eyipantla - 28 min drive - 7.1 miles

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 166 min drive

Restaurants

  • ‪El Rinconsito (Restaurant) - ‬4 min drive
  • ‪Restaurant La Casita - ‬3 min drive
  • ‪Taqueria Beto's - ‬3 min drive
  • ‪IL FIORENTINO - ‬3 min drive
  • ‪Belele, Cafe de nadie - ‬3 min drive

About this property

Hotel Playa Azul

Guests of Hotel Playa Azul enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Other amenities at this spa hotel include a sauna, a hot tub, and meeting rooms.
28-inch TVs come with cable channels. Other standard amenities include safes and free toiletries.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision.

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tonalitzin

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Mud bath
  • Reflexology
  • Spa open select days
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Laundry fee: MXN 30 per day
  • Spa fee: MXN 346 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-4:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Courtney Hotel Playa Azul

Hotel Playa Azul Hotel

Hotel Playa Azul Catemaco

Hotel Playa Azul Hotel Catemaco

Frequently asked questions

Is a free cancellation option available at Hotel Playa Azul?

Hotel Playa Azul provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do close to Hotel Playa Azul?

This hotel is located in Catemaco, close to Nanciyaga Ecological Reserve, Laguna Catemaco, and Cascada Salto de Eyipantla. You'll also find Los Tuxtlas Biosphere Reserve and Carmen Basilica within a short drive.

Is parking available on site at Hotel Playa Azul?

Yes, extended and self parking are offered for free at the hotel.

Is a spa located at Hotel Playa Azul?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, reflexology, and mud baths. The spa is not open daily but only on select days.

Does Hotel Playa Azul feature a casino on the premises?

No, Hotel Playa Azul doesn't have a casino.

Will I find an indoor pool at Hotel Playa Azul?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 10:00 PM.

What amenities will couples enjoy at Hotel Playa Azul?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a full-service spa.

Are there hot tubs at Hotel Playa Azul?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Playa Azul have a restaurant with a breakfast menu?

No, Hotel Playa Azul doesn't have a restaurant that serves breakfast.

Will Hotel Playa Azul allow pets to stay free of charge?

Yes, pets stay free at Hotel Playa Azul.

Are there connecting rooms at Hotel Playa Azul?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Playa Azul?

Yes, every guestroom at Hotel Playa Azul comes with a deck/patio and some offer garden and courtyard views.

Hotel Playa Azul Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 8 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 4 out of 30 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not helpful. The hot water was turned off. We had to ask them to turn off the hot water tank serving the two rooms we had booked. After a week of travelling we had dirty clothes needing to be laundered. The receptionist said the laundry would be ready the afternoon the day after we arrive. But when we returned the next afternoon the laundry had not be sent out. As for amenities and condition of the room. The shower was dirty and did not drain properly. The hotel has closed is bar and restaurant, although it is too far to walk into town for a meal, The taxi service recommended by the hotel was very slow. What a lousy hotel!
Stayed 2 nights in Feb 2024

2/10 Terrible

Jorge J

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property should be remove from any travel site is worst than a motel. Unsafe dirty I stayed 1 hour and had enough. Lost the money I paid for two room and did not care, my family was not going to be safe.

10/10 Excellent

Isauro

Stayed 1 night in Jul 2022

8/10 Good

Joan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de los 90's

En términos generales el hotel es cómodo para estar de paso, tiene muchos servicios y es limpio y cuidado, pero sus instalaciones son algo viejas. Se siente como un hotel de los 90's. Aunque el personal fue muy amable
Stayed 1 night in Jul 2024

8/10 Good

José, Xalapa

Liked: Cleanliness, amenities
el baño de la habitacion tenía una fuga en el piso se salia el agua del retrete, y no me agrado
Stayed 1 night in Jul 2024

6/10 Okay

Hector

Desayuno incluido

No me gustó que por contratar el hospedaje a través de la aplicación hoteles. com, No tenemos derecho al desayuno que se incluye si reservas directo con el hotel
Stayed 2 nights in Jun 2024

8/10 Good

Carmen

Liked: Property conditions & facilities
Muy bonito su alberca está increíble
Stayed 2 nights in May 2024

8/10 Good

Alis

Traveled with family
Es un hotel con una alberca buena el desayuno es rico pero ya le falta mantenimiento en general , la estancia fue aceptable con algunos detalles pero si regresaríamos
Stayed 2 nights in Mar 2024

6/10 Okay

Jaime

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Sin internet mala señal de tv
Stayed 1 night in Feb 2024

2/10 Terrible

violeta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bonito pero el servicio es terrible. Los cuartos viejos y maltratados. No nos quisieron servir desayuno porque había un grupo. En general pésimo todo. No lo recomiendo.
Stayed 1 night in Sep 2023

6/10 Okay

Erika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buenas vistas y paisajes.
Stayed 1 night in Aug 2023

2/10 Terrible

Lic. Araceli

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No sirve la tele, ni el aire acondicionado, alto precio para las instalaciones, el lugar no tiene mantenimiento, esta descuidado
Stayed 3 nights in Jul 2023

6/10 Okay

Marco Antonio

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Stayed 2 nights in Jun 2023

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Muy buena atencion, las habitaciones muy limpias, pero el restaurante estaba fuera de servicio, yo espero que por remodelacion por que si hace falta
Stayed 2 nights in Mar 2023

4/10 Poor

Ana Lilia

Stayed 1 night in Mar 2023

2/10 Terrible

Jessica

Stayed 1 night in Mar 2023

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Le falta mantenimiento a la propiedad de pintura y algunas áreas
Stayed 2 nights in Jul 2022

8/10 Good

Raúl Katt

Traveled with family
Liked: Cleanliness, staff & service, amenities
Su ubicación. No me gustó su internet, ni su TV, clima viejo y ruidoso
Stayed 1 night in Jul 2022

10/10 Excellent

Erika Noemí

Stayed 3 nights in May 2022

8/10 Good

Areli

Stayed 1 night in Mar 2022

10/10 Excellent

MARIO ALEJANDRO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

José Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue muy bien, un hotel amplio y confortable
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family

Catemaco es increible

Toda mi familia y yo nos divertimos mucho en la piscina, que es muy amplia y funcional. Mucho espacio de estacionamiento y muchos lugares para visitar y descansar.
Stayed 1 night in Jul 2021

6/10 Okay

Sarai

Traveled with family
Disliked: Cleanliness

En genera regular

El hotel le hace falta mantenimiento, limpieza regular, de las 3 habitaciones 1 de ellas no servía. En la noche quisimos comprar y no había nadie en recepción. El temazcal y masaje muy bien, se cobra aparte.
Stayed 1 night in Jul 2021

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