Holiday Inn Cardiff City Centre by IHG

3.5 star property
Hotel with a restaurant, steps from Animal Wall

Choose dates to view prices

Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Point of interest
Exterior
Exterior
Pub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1XD
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 Double Bed (Minibar)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(24 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(30 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(22 reviews)
  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, Holiday Inn Cardiff City Centre by IHG is next to popular attractions like Animal Wall and Bute Park. This 157-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Bute Park - 1 min walk - 0.1 miles
  • Cardiff Castle - 1 min walk - 0.1 miles
  • Sophia Gardens - 3 min walk - 0.2 miles
  • St. David's - 8 min walk - 0.4 miles
  • National Museum Cardiff - 10 min walk - 0.6 miles

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Tiny Rebel - ‬4 min walk
  • ‪Blue Bell - ‬4 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Maison De Boeuf - ‬4 min walk
  • ‪Mad Dog Brewery Co - ‬2 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

Hotel with a restaurant, steps from Animal Wall
Guests of Holiday Inn Cardiff City Centre by IHG enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is available for GBP 16 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station, laundry facilities, and a garden.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Coffee makers, free newspapers, and hair dryers are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 16 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Uncovered self parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Frequently asked questions

Is a free cancellation option available at Holiday Inn Cardiff City Centre by IHG?

Holiday Inn Cardiff City Centre by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Cardiff City Centre by IHG?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Cardiff City Centre by IHG on Jan 4, 2026 start from $57.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Holiday Inn Cardiff City Centre by IHG?

This hotel is situated in Cardiff City Centre within a 10-minute walk of Cardiff Castle and Principality Stadium. You'll also find Bute Park and Sophia Gardens less than a mile away.

Will I be able to park at Holiday Inn Cardiff City Centre by IHG?

Yes, uncovered parking is offered for GBP 16 per day. Accessible parking is also available for guests.

Does Holiday Inn Cardiff City Centre by IHG feature a casino at the property?

No, Holiday Inn Cardiff City Centre by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Cardiff City Centre by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Cardiff City Centre by IHG?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars and bathrobes.

Does Holiday Inn Cardiff City Centre by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Cardiff City Centre by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Cardiff City Centre by IHG serves a full breakfast for a surcharge each morning at Junction Restaurant.

Will Holiday Inn Cardiff City Centre by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Cardiff City Centre by IHG.

Are there connecting rooms at Holiday Inn Cardiff City Centre by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Cardiff City Centre by IHG?

The closest major airport to Holiday Inn Cardiff City Centre by IHG is Cardiff International Airport (CWL), which is 13.5 mi away (39 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.7 mi away.

Are there rooms with balconies at Holiday Inn Cardiff City Centre by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Cardiff City Centre by IHG.

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Traveled with partner
Disliked: Amenities, property conditions & facilities
Life is too short for you to stay at this property. I was a sardine stuck in a stinky can! I’ve never had a room so small. I literally had to move a chair out of the way and stick it by the front door in order to open a suitcase. The bed was hard, and the hallway was dark and dank. Probably one of the worst nights sleep I’ve had in the last 25 years. This hotel is in terrible need of an overhaul and to get out of the 1980s. The best part is when I left! Some horrible things you just need to leave behind you…
Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

6/10 Okay

Aude

Traveled with family
It’s was ok for 1 night Perfect location
Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Stayed 1 night in Sep 2025

6/10 Okay

Lowri

Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Gary

Traveled with family
Liked: Amenities
Great location to the centre & park. Additional bonus is parking at the hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Lyndsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible room.

The room was terrible, i have complained and received no response from you. Ripped curtains, thick dust, broken desk and sunken matress causing no sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Yang

Stayed 1 night in Aug 2025

8/10 Good

Delroy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, parking good, close to all things might need to be. Quiet too when sleeping
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything on the doorstep
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ideally placed for the Cricket and shopping
Stayed 1 night in Aug 2025

8/10 Good

Aleeza

Stayed 1 night in Jul 2025

4/10 Poor

Claudia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Time for a refresh

The room was very hot and the aircon didn’t work. The fridge didn’t work. Bed was not that comfortable. Overall the room and bathroom is old/dated.
Stayed 1 night in Aug 2025

10/10 Excellent

suzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Dated hotel, unsecure parking and at the far end of the Main Street so was quite noisy and didn’t feel that safe outside.
Stayed 1 night in Aug 2025

8/10 Good

Sam

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Great service, extremely clean, surprisingly comfortable given the price, however decor and furnishings were very dated and could use a bit of tlc
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Liked: Staff & service
The staff was great, rooms are somewhat worn down. Bathrooms are small.
Stayed 2 nights in Jul 2025

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, amenities
Room a little dated and noisy from the road outside
Stayed 1 night in May 2025

8/10 Good

Nichola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Surprised to see both sofa bed and pull out bed made up when only 3 of us booked in - but minor point. Easy parking. Quick check in. Security appreciated. Ideal location
Stayed 1 night in Aug 2025

6/10 Okay

Ronda

Business traveler

I won't be using this hotel again

The decor in the hall was very grey poorly painted and made me feel like i was in a episode of prisoner cell block H. Room was clean but needs a fresh lick of paint. The bed was in wheels and uncomfortable. Perfect place if you're going out on the town as I discovered most people staying here were as early hours in the morning i could hear various guests returning from their night on the town a little loud or where the walls too thin.
Stayed 1 night in Aug 2025