Copthorne Hotel Cardiff-Caerdydd

4.0 star property
Lakefront hotel with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Exterior detail
Breakfast, lunch, dinner served; international cuisine
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Place, Trelai Park
    ‪3 min drive‬
  • Place, St. Fagans National Museum of History
    ‪4 min drive‬
  • Place, Cardiff City Stadium
    ‪5 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪13 min drive‬

Room options

Standard Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room, Lakeside

8.8 out of 10
Excellent
(5 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed

Standard Double Room, Lakeside

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Lakeside

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Lakeside

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Superior Lake Side Double Room

  • Sleeps 2

Superior Lake Side Twin Room

  • Sleeps 2

Standard Lake Side Double Room

  • Sleeps 2

Standard Lake Side Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

Lake Side Junior Suite

  • Sleeps 3

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About the neighborhood

Cardiff

Located in Wenvoe within a 5-minute drive of Cardiff City Stadium, Copthorne Hotel Cardiff-Caerdydd is within a 10-minute drive of other popular sights such as Principality Stadium. This 4-star hotel has 135 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Lower Blaen y Glyn - 3 min drive - 2.3 miles
  • Trelai Park - 3 min drive - 2.7 miles
  • Saint Fagan's Castle - 4 min drive - 2.4 miles
  • St. Fagans National Museum of History - 4 min drive - 2.4 miles
  • Cardiff City Stadium - 5 min drive - 4.4 miles

Getting around

  • Waun-gron Park Station - 6 min drive
  • Cardiff International Airport (CWL) - 19 min drive

Restaurants

  • ‪The Culverhouse - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Vulcan Pub - ‬9 min drive
  • ‪Don Don Yatai - ‬4 min drive
  • ‪Gwalia Tea Rooms - ‬9 min drive

About this property

Copthorne Hotel Cardiff-Caerdydd

Lakefront hotel with a rooftop terrace and a 24-hour front desk
Guests of Copthorne Hotel Cardiff-Caerdydd enjoy a rooftop terrace, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, express check-out, and free newspapers.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Frequently asked questions

Is a free cancellation option available at Copthorne Hotel Cardiff-Caerdydd?

Copthorne Hotel Cardiff-Caerdydd provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see close to Copthorne Hotel Cardiff-Caerdydd?

This hotel is situated in Wenvoe, close to Principality Stadium, Cardiff Castle, and Cardiff Bay. You'll also find St. Fagans National Museum of History and Cardiff City Stadium within a short drive.

Will I be able to park at Copthorne Hotel Cardiff-Caerdydd?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Copthorne Hotel Cardiff-Caerdydd include a casino on the premises?

No, Copthorne Hotel Cardiff-Caerdydd doesn't have a casino.

Will I find an indoor pool at Copthorne Hotel Cardiff-Caerdydd?

No, there is no indoor pool at this hotel.

Is Copthorne Hotel Cardiff-Caerdydd a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including a bar, a restaurant, and proposal/romance packages.

Does Copthorne Hotel Cardiff-Caerdydd have a hot tub?

No, this hotel doesn't have a spa tub.

Does Copthorne Hotel Cardiff-Caerdydd have a restaurant that serves breakfast?

Yes, Copthorne Hotel Cardiff-Caerdydd serves buffet breakfast for a surcharge each morning at Raglans Restaurant.

Does Copthorne Hotel Cardiff-Caerdydd allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Copthorne Hotel Cardiff-Caerdydd for a fee of GBP 20 per pet, per night. The property also provides food and water bowls. A deposit of GBP 50 per stay is collected.

Are there connecting rooms at Copthorne Hotel Cardiff-Caerdydd?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Copthorne Hotel Cardiff-Caerdydd?

The closest major airport to Copthorne Hotel Cardiff-Caerdydd is Cardiff International Airport (CWL), which is 8.8 mi away (19 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 25.1 mi away.

Can I book a room with a balcony at Copthorne Hotel Cardiff-Caerdydd?

No, there aren't any guestrooms with balconies at Copthorne Hotel Cardiff-Caerdydd.

Does Copthorne Hotel Cardiff-Caerdydd host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Copthorne Hotel Cardiff-Caerdydd.

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 402 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gráinne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and friendly

Great location. Feels rural - my friend saw a kingfisher! - but is right next to a useful small retail park and very reachable by road. Everything except the bath plug worked. Cosy. Nice staff. Excellent breakfast. For the night that we booked, it was good value, though it often costs more.
Stayed 1 night in Sep 2025

10/10 Excellent

Mags

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

All good 👍
Stayed 1 night in Sep 2025

8/10 Good

Prudence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reunion weekend

It was the venue for our 60 year reunion of when we all met at teacher training college in Barry in 1965. The duty manager (?) could not have done more for us and made our reunion dinner an event to remember. We all enjoyed our meals and loved being able (and encouraged) to sing the songs from our college days. Thank you so much
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and breakfast was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service!

Stayed overnight for my wife’s College Reunion. Lovely, spacious room (407) with good facilities, including very comfortable, king-sized bed and great, over-bath shower. All the staff were attentive and efficient, providing friendly but not overly-familiar service. ‘Sir’ and ‘Madam’ used, rather than the ‘Mate’ which seems prevalent in some establishments. Delicious, buffet breakfast!
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chun Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely weekend at the hotel, great friendly welcome at reception upon check in. The food in the restaurant was lovely as was the breakfast. The room was comfortable and clean, would happily return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet, the lake aspect was lovely. The view from the dining room over the lake was stunning. Some of the hotel decor was unusual and interesting. The staff were very helpful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Lorrentine

Disliked: Cleanliness, staff & service, property conditions & facilities
Thank you for your booking which was made as above.   Upon being allocated the room, we had a quiet night. The following morning upon looking at the bedlinen we realised that there were faecal marks on the bed linen which we had used. These faecal marks were well caked on the linen showing that this was from previous usage. The Hotel staff was immediately informed and they seemed unperturbed by this. We then ripped all the bedlinen ourselves and asked for fresh bedlinen. As Hotel Team was immediately informed of the situation they agreed as to what had been observed. As a Hotel guest my expectation of a 4 star hotel is at least to provide clean bedding which was clearly failed by Copthorne Hotel. This is an unacceptable manner of providing a service as this breeds disease moreover to children. I would like to bring to your attention that faeces do pose high risks of allergy reactions and resapiratory and skin infections. Bearing in mind the above the room was not immediately thoroughly cleaned No room exchange was offered which brought about anxiety and restlessness during the stay. My understanding is that it is the responsibility of the Hotel to provide clean bed linen as well as environment. As we had come from London we were unable to check out we were forced to stay in such an environment with children. However photos of the faecal marks were taken and can be provided as and when required.
Stayed 2 nights in Aug 2025

8/10 Good

Carl

Stayed 1 night in Aug 2025

6/10 Okay

Fadi

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff and nice hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel but a bit far away from Cardiff centre for us! Staff were amazing, very friendly and helpful!
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ernest

Liked: Property conditions & facilities
Clean
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and convenient!

Great location and convenient, however they could have better food options. Also the food was overpriced. The prices need to be cheaper! Not worth it.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient location. Plenty of free parking. Large room, comfortable bed. Fast service in the bar and restaurant. Easy check-in.
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

Isa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

Stayed 1 night in Aug 2025

6/10 Okay

eileen

Liked: Cleanliness, staff & service
Over all we enjoyed our stay, however on Saturday 9th August prior to leaving ny husband and i sat chatting with my sister. At this time there was the most unsavoury & disruptive altercation between a family who came to the lobby more than once. Not dure if those people were staying at the hotel. Abusive language at a loud volume did not make for a nice conclusion to a family meeting unfortutely.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay, great staff, clean rooms, powerful shower, and very comfortable beds. Stayed for 5 weeks excluding weekends (business).
Stayed 4 nights in Jul 2025

6/10 Okay

phillip

Stayed 1 night in Aug 2025