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Copthorne Hotel Cardiff-Caerdydd

4.0 star property

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Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Exterior
Exterior detail
Meeting facility
Standard Twin Room, Lakeside | View from room
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Place, Western Leisure Centre
    ‪3 min drive‬
  • Place, Principality Stadium
    ‪9 min drive‬
  • Place, Cardiff Castle
    ‪9 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪15 min drive‬

Room options

Standard Double Room

9.2 out of 10
Wonderful
(31 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lakeside

View from room

Superior Double Room, Lakeside

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

View from room

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room, Lakeside

Standard Double Room, Lakeside | Lake view

Standard Double Room, Lakeside

8.4 out of 10
Very good
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

Standard Twin Room, Lakeside | View from room

Standard Twin Room, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Lakeside

Junior Suite, Lakeside | Lake view

Junior Suite, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior Lake Side Double Room

In-room safe, laptop workspace, iron/ironing board

Superior Lake Side Double Room

  • Sleeps 2

View all photos for Superior Lake Side Twin Room

In-room safe, laptop workspace, iron/ironing board

Superior Lake Side Twin Room

  • Sleeps 2

View all photos for Standard Lake Side Double Room

In-room safe, laptop workspace, iron/ironing board

Standard Lake Side Double Room

  • Sleeps 2

View all photos for Standard Lake Side Twin Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Lake Side Twin Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 3

Lake Side Junior Suite

  • Sleeps 3

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About the neighborhood

Cardiff

Located in Wenvoe within a 5-minute drive of Cardiff City Stadium, Copthorne Hotel Cardiff-Caerdydd is within a 10-minute drive of other popular sights such as Principality Stadium. This 4-star hotel has 135 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Lower Blaen y Glyn - 3 min drive - 2.3 miles
  • Trelai Park - 3 min drive - 2.7 miles
  • St. Fagans National Museum of History - 5 min drive - 2.6 miles
  • Cardiff City Stadium - 5 min drive - 4.4 miles
  • Cardiff Bay - 7 min drive - 7.3 miles

Getting around

  • Waun-gron Park Station - 6 min drive
  • Cardiff International Airport (CWL) - 19 min drive

Restaurants

  • ‪The Culverhouse - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gwalia Tea Rooms - ‬9 min drive
  • ‪Vulcan Pub - ‬9 min drive
  • ‪Don Don Yatai - ‬4 min drive

About this property

Copthorne Hotel Cardiff-Caerdydd

Guests of Copthorne Hotel Cardiff-Caerdydd enjoy a rooftop terrace, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, express check-out, and free newspapers.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Frequently asked questions

Is a free cancellation option available at Copthorne Hotel Cardiff-Caerdydd?

Copthorne Hotel Cardiff-Caerdydd provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see close to Copthorne Hotel Cardiff-Caerdydd?

This hotel is situated in Wenvoe, close to Principality Stadium, Cardiff Castle, and Cardiff Bay. You'll also find St. Fagans National Museum of History and Cardiff City Stadium within a short drive.

Will I be able to park at Copthorne Hotel Cardiff-Caerdydd?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Copthorne Hotel Cardiff-Caerdydd include a casino on the premises?

No, Copthorne Hotel Cardiff-Caerdydd doesn't have a casino.

Will I find an indoor pool at Copthorne Hotel Cardiff-Caerdydd?

No, there is no indoor pool at this hotel.

Is Copthorne Hotel Cardiff-Caerdydd a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including a bar, a restaurant, and proposal/romance packages.

Does Copthorne Hotel Cardiff-Caerdydd have a hot tub?

No, this hotel doesn't have a spa tub.

Does Copthorne Hotel Cardiff-Caerdydd have a restaurant that serves breakfast?

Yes, Copthorne Hotel Cardiff-Caerdydd serves buffet breakfast for a surcharge each morning at Raglans Restaurant.

Does Copthorne Hotel Cardiff-Caerdydd allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Copthorne Hotel Cardiff-Caerdydd for a fee of GBP 20 per pet, per night. The property also provides food and water bowls. A deposit of GBP 50 per stay is collected.

Are there connecting rooms at Copthorne Hotel Cardiff-Caerdydd?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Copthorne Hotel Cardiff-Caerdydd?

The closest major airport to Copthorne Hotel Cardiff-Caerdydd is Cardiff International Airport (CWL), which is 8.8 mi away (19 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 25.1 mi away.

Can I book a room with a balcony at Copthorne Hotel Cardiff-Caerdydd?

No, there aren't any guestrooms with balconies at Copthorne Hotel Cardiff-Caerdydd.

Does Copthorne Hotel Cardiff-Caerdydd host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Copthorne Hotel Cardiff-Caerdydd.

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 388 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities
The bedding had hair all over it, when asked if they can change the bedding. The manager came to my room and passed me the new bedding to chamge the bed myself. The door connecting the lift area the hallway where the rooms are, did not have a soft close mechanism. So all day and night everytime the door was opened it would slam shut very loud. I was woken up throughout the night. The night staff are not friendly and not very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2025

8/10 Good

Josh

Stayed 1 night in Nov 2025

10/10 Excellent

Malek

Business traveler
Liked: Cleanliness, staff & service, amenities
Lovely room, very friendly and helpful staff and the Xmas decorations looked lovely.
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff were polite and attentive. Large comfortable room. Decent food, ample car parking spaces. Would stay here again when next in Cardiff.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Jeremy

Business traveler
Breakfast was pleasant however the clocked elements were a little cold. The room was great but needed more shower gel etc There needed to be some bottled water in the room
Stayed 1 night in Nov 2025

8/10 Good

Julian

Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome to a comfortable hotel.
Stayed 1 night in Nov 2025

8/10 Good

David Anthony

Liked: Staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities
Great welcome from the reception desk on arrival 👌 Friendly bar staff, nice clean room (was a superior twin). Decent food in the bar area with relaxed atmosphere. Easy parking. Excellent value for money for an overnight business trip
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh and hot, fantastic selection. Room was clean and fresh. This is my return visit from a couple of weeks ago. This is my first choice for Cardiff, just a few minutes from the centre. Staff at breakfast so friendly. Well done 🙂🙂
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean an tidy Plenty of shops around
Stayed 2 nights in Nov 2025

10/10 Excellent

LAWSON

Traveled with group
Liked: Cleanliness, staff & service, amenities
The welcome at the desk was excellent, friendly and professional. Food was also excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Minhui

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Welcome from the receptionist was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine Rose

Stayed 1 night in Nov 2025

10/10 Excellent

Warren

Business traveler
Liked: Cleanliness, staff & service, amenities
The whole place is good,friendly staff, nice rooms,the breakfast is outstanding.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill and Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very pleasant and helpful.The room was comfortable, warm aand clean. The dining room was lovely and the food was excellent. The view of the lake and the swan with her cygnets was a treat! It's location was great for shopping. Thank you.
Stayed 3 nights in Oct 2025

8/10 Good

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Stayed 1 night in Oct 2025

10/10 Excellent

Nicki

Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fitness suite and pool closed. advised of this only after booking. couple of rough bits like bath panel needed replacement. otherwise bed was comfortable, room was clean. too few teabags. good breakfast.
Stayed 1 night in Oct 2025

2/10 Terrible

Jasmine Rose

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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