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Novotel Cardiff Centre

4.0 star property
Hotel with a full-service spa, near Cardiff Bay

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Photo gallery for Novotel Cardiff Centre

Exterior
Property amenity
Bar (on property)
Lobby sitting area
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

View in a map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, Cardiff Bay
    ‪15 min walk‬
  • Place, Cardiff Castle
    ‪16 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(56 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, Novotel Cardiff Centre is within a mile (2 km) of popular sights such as Principality Stadium and Cardiff Bay. This 4-star hotel has 138 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Utilita Arena Cardiff - 6 min walk - 0.4 miles
  • St. David's - 11 min walk - 0.6 miles
  • Cardiff Bay - 15 min walk - 0.8 miles
  • Cardiff Castle - 16 min walk - 0.9 miles
  • Wales Millennium Centre - 16 min walk - 0.9 miles

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Costa Coffee - ‬9 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪Brü - ‬11 min walk
  • ‪The Place to Eat - ‬10 min walk
  • ‪Golden Cross - ‬8 min walk

About this property

Novotel Cardiff Centre

Hotel with a full-service spa, near Cardiff Bay
Novotel Cardiff Centre features a full-service spa, an indoor pool, and a gym. If you drive, self parking is GBP 24.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for GBP 30 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and laundry facilities.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include coffee makers, hair dryers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference center (2,259 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Is free cancellation available at Novotel Cardiff Centre?

Novotel Cardiff Centre provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Novotel Cardiff Centre?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on Nov 30, 2025 start from $81.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Cardiff Centre?

This hotel is situated in Cardiff City Centre within a short 16-minute walk of Principality Stadium and also 20 minutes on foot from Cardiff Bay. You'll also find Utilita Arena Cardiff and St. David's less than a mile away.

Is parking available on site at Novotel Cardiff Centre?

Yes, secured parking is offered for GBP 24.00 per night. Electric car charging is also available for guests.

Is a spa located at Novotel Cardiff Centre?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Novotel Cardiff Centre have a casino?

No, Novotel Cardiff Centre doesn't have a casino.

Is there an indoor pool at Novotel Cardiff Centre?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Novotel Cardiff Centre?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Novotel Cardiff Centre have a hot tub?

Yes, this hotel has a spa tub.

Does Novotel Cardiff Centre have a restaurant with a breakfast menu?

Yes, Novotel Cardiff Centre serves buffet breakfast for a surcharge each morning at Elements.

Does Novotel Cardiff Centre allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Cardiff Centre for a fee of GBP 15.00 per pet, per stay.

Are there connecting rooms at Novotel Cardiff Centre?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Novotel Cardiff Centre?

The closest major airport to Novotel Cardiff Centre is Cardiff International Airport (CWL), which is 14.5 mi away (31 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 20.9 mi away.

Can I book a room with a balcony at Novotel Cardiff Centre?

No, at Novotel Cardiff Centre, there aren't any guestrooms that list a balcony.

Novotel Cardiff Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 425 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with family
Liked: Amenities
Lovely stay. Clean, convenient for city centre. Fab swimming pool with lovely jacuzzi, sauna and steam room. David on reception was fabulous!
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort
Some areas looking a little worn
Stayed 1 night in Aug 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service

Disappointing choice

Hotel could do with a paint , new carpets. Room felt a bit spartan. Location not great. Lots of external noise from unsavoury characters and police sirens.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Our room was really spacious and clean. The bed and pillows were very comfortable and the bed itself was huge. There is a restaurant/ bar attached which served nice drinks and had a nice seating area outdoors. The staff were very welcoming and checking in and out was easy. We stayed in this hotel as we were attending a concert in the Principality Stadium. It was the perfect location for this as it was only a 15 minute walk from the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Jul 2025

8/10 Good

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

yobid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They committed to give the view room but when we reached there. They said they don't have the view room available. So what's the point for reservation we didn't get what we asked for The rest is everything is fine specially swimming pool facility, restaurant and breakfast was awesome.
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Julieta Yanina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and located very close to castle and city centre. Room was big enough. The area around the hotel wasn't very nice and I didn’t felt 100% safe when walking around. Parking is also very expensive, we decided to leave the car somewhere else. Parking should be cheaper for guests.
Stayed 3 nights in Jul 2025

4/10 Poor

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good stay. BUT - BE WARNED!! the hotel car park is quoted as having "Parking Available". What is NOT mentioned is the fact that on checking out and leaving the car park, a fee of £24.00 is charged just for an overnight stay in THEIR car park. Daylight robbery!!!
Stayed 1 night in Jul 2025

6/10 Okay

Alex

Stayed 2 nights in Jul 2025

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Cardiff for a concert. It is a fun event city. We likened the downtown atmosphere to the Fremont Street of the U.K. The city center has the train station, shopping, dining and nightlife, all within walking or Uber distance of Novotel. This historic hotel has a great aesthetic, fantastic food, friendly staff and nice, clean rooms. Would definitely stay here again!
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

michael

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location was good, the property had some nice amenities, but the room was old and gross -- stained carpet and -- really gross -- what appeared to be blood stains on the sheets of the pull out sofa.
Stayed 2 nights in Jul 2025

10/10 Excellent

JEMMA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

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