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Novotel Cardiff Centre

4.0 star property
Hotel with a full-service spa, near Cardiff Bay

Choose dates to view prices

Photo gallery for Novotel Cardiff Centre

Exterior
Lobby
Lobby sitting area
Property amenity
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, Cardiff Bay
    ‪15 min walk‬
  • Place, Cardiff Castle
    ‪16 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(56 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, Novotel Cardiff Centre is within a mile (2 km) of popular sights such as Principality Stadium and Cardiff Bay. This 4-star hotel has 138 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Utilita Arena Cardiff - 6 min walk - 0.4 miles
  • St. David's - 11 min walk - 0.6 miles
  • Cardiff Bay - 15 min walk - 0.8 miles
  • Cardiff Castle - 16 min walk - 0.9 miles
  • Wales Millennium Centre - 16 min walk - 0.9 miles

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Golden Cross - ‬8 min walk
  • ‪Wahaca Cardiff - ‬10 min walk
  • ‪Brü - ‬11 min walk

About this property

Novotel Cardiff Centre

Hotel with a full-service spa, near Cardiff Bay
Novotel Cardiff Centre features a full-service spa, an indoor pool, and a gym. If you drive, self parking is GBP 24.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for GBP 30 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and laundry facilities.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include coffee makers, hair dryers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference center (2,259 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Is free cancellation available at Novotel Cardiff Centre?

Novotel Cardiff Centre provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Novotel Cardiff Centre?

As of Dec 21, 2025, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on Jan 11, 2026 start from $75.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Cardiff Centre?

This hotel is situated in Cardiff City Centre within a short 16-minute walk of Principality Stadium and also 20 minutes on foot from Cardiff Bay. You'll also find Utilita Arena Cardiff and St. David's less than a mile away.

Is there parking available at Novotel Cardiff Centre?

Yes, secured parking is offered for GBP 24.00 per night. Electric car charging is also available for guests.

Is a spa located at Novotel Cardiff Centre?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Novotel Cardiff Centre have a casino?

No, Novotel Cardiff Centre doesn't have a casino.

Is there an indoor pool at Novotel Cardiff Centre?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Novotel Cardiff Centre?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Cardiff Centre?

Yes, this hotel has a spa tub.

Does Novotel Cardiff Centre have a restaurant with a breakfast menu?

Yes, Novotel Cardiff Centre serves buffet breakfast for a surcharge each morning at Elements.

Does Novotel Cardiff Centre allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Cardiff Centre for a fee of GBP 15.00 per pet, per stay.

Are there connecting rooms at Novotel Cardiff Centre?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Novotel Cardiff Centre?

The closest major airport to Novotel Cardiff Centre is Cardiff International Airport (CWL), which is 14.5 mi away (31 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 20.9 mi away.

Can I book a room with a balcony at Novotel Cardiff Centre?

No, at Novotel Cardiff Centre, there aren't any guestrooms that list a balcony.

Novotel Cardiff Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

yves

Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Aman

Stayed 1 night in Sep 2025

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sized rooms for value

Birthday weekend trip, had a lovely birthday treat in the room waiting The room was nice and big Separate bath and shower is nice and mini fridge The shower leaked a bit so soaks bathroom floor which was only annoyance of the room We used the gym and pool A family allowed their young children in/out the steam room which I felt was not appropriate as letting all the steam out but no staff around to report. Reception staff were lovely and welcoming We had G&T at the bar and the bar staff were friendly and enthusiastic Overall a really nice stay
Stayed 2 nights in Sep 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were lovely, pool and sauna were clean and enjoyable, shower did not drain and upon arrival that the room we booked was not available so were given a different room
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be useful for all reception staff to be familiar with the buses etc for people without a car. Also the map of Cardiff is really incomprehensible added to which reception needs to be able to read the map fro guests. The catering staff were very efficient and helpful
Stayed 3 nights in Aug 2025

4/10 Poor

mark

Business traveler
Disliked: Cleanliness
booked to stay as have positive experience of Novotels before and location was good to walk into Cardiff town for a University reunion lunch. Room had stain on curtains and in bathroom ( which looked like dried blood?) very noisy with people returning (drunk?) at 2am and 3am slamming doors in corridor - this can happen in any hotel but it flagged the lack of soundproofing of the doors i left at 7am Sunday and there was no one on reception to discuss this with finally was told on arrival that parking would be £16 and easier to pay on exit..ended up being £24 for a 18hr stay overall a frustrating and not a relaxing end to a nice day!
Stayed 1 night in Sep 2025

8/10 Good

Grant

Stayed 1 night in Aug 2025

2/10 Terrible

Sara

Stayed 2 nights in Aug 2025

8/10 Good

Anne-Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within walking distance of bot the historical center and Cardiff Bay. Very spacious and well equipped room. The swimming pool is quite small and with all the kids there, it was impossible to properly swim. It would also be good if the rooms could be cleaned earlier: On the second day, when I arrived back around 4pm, the room hadn't yet been cleaned.
Stayed 2 nights in Aug 2025

6/10 Okay

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

william

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

night out

Stayed 1 night in Aug 2025

10/10 Excellent

Gurvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trips

Used this hotel several times for business trips in and around Cardiff. Very reasonable for location and facilities. Leisure facilities are good and easy on site parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Amenities
Lovely stay. Clean, convenient for city centre. Fab swimming pool with lovely jacuzzi, sauna and steam room. David on reception was fabulous!
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort
Some areas looking a little worn
Stayed 1 night in Aug 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service

Disappointing choice

Hotel could do with a paint , new carpets. Room felt a bit spartan. Location not great. Lots of external noise from unsavoury characters and police sirens.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Our room was really spacious and clean. The bed and pillows were very comfortable and the bed itself was huge. There is a restaurant/ bar attached which served nice drinks and had a nice seating area outdoors. The staff were very welcoming and checking in and out was easy. We stayed in this hotel as we were attending a concert in the Principality Stadium. It was the perfect location for this as it was only a 15 minute walk from the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

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