Novotel Cardiff Centre

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Novotel Cardiff Centre

Relax with a drink at the bar, surrounded by exposed brick walls and wooden beams.
NOVOTEL's modern exterior features a striking entrance with a prominent sign and large glass windows.
Experience the charm of The Customs Sheed, where a high ceiling and skylight create a bright atmosphere.
Enjoy a romantic evening on the patio with a champagne toast.
Relax in a stylish space with a leather sofa, wooden coffee table, and brick accent wall, surrounded by lush greenery and large windows offering a view of the area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Cardiff International Arena
    ‪6 min walk‬
  • Cardiff Castle
    ‪16 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

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Room options

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(43 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, Novotel Cardiff Centre is within a mile (2 km) of popular sights such as Principality Stadium and Cardiff Bay. This 4-star hotel has 138 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Cardiff International Arena - 6 min walk - 0.4 miles
  • St. David's - 12 min walk - 0.7 miles
  • Cardiff Bay - 15 min walk - 0.8 miles
  • Cardiff Castle - 16 min walk - 0.9 miles
  • Principality Stadium - 1 min drive - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪Slim Chickens - ‬10 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk

About this property

Novotel Cardiff Centre

Eco-certified hotel with a full-service spa and a health club
Novotel Cardiff Centre features a full-service spa, an indoor pool, and a gym. If you drive, self parking is GBP 24.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for GBP 30 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and laundry facilities.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include coffee makers, hair dryers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference center (2,259 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Is free cancellation available at Novotel Cardiff Centre?

Novotel Cardiff Centre provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Novotel Cardiff Centre?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on Jul 29, 2025 start from $121.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Cardiff Centre?

This hotel is situated in Cardiff City Centre within a short 16-minute walk of Principality Stadium and also 20 minutes on foot from Cardiff Bay. You'll also find Cardiff International Arena and St. David's less than a mile away.

Is there parking available at Novotel Cardiff Centre?

Yes, secured parking is offered for GBP 24.00 per night. Electric car charging is also available for guests.

Is a spa located at Novotel Cardiff Centre?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Novotel Cardiff Centre have a casino?

No, Novotel Cardiff Centre doesn't have a casino.

Is there an indoor pool at Novotel Cardiff Centre?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Novotel Cardiff Centre?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Cardiff Centre?

Yes, guests can enjoy a spa tub at this hotel.

Does Novotel Cardiff Centre have a restaurant with a breakfast menu?

Yes, Novotel Cardiff Centre serves buffet breakfast for a surcharge each morning at Elements.

Does Novotel Cardiff Centre allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Cardiff Centre for a fee of GBP 15.00 per pet, per stay.

Are there connecting rooms at Novotel Cardiff Centre?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Novotel Cardiff Centre?

The closest major airport to Novotel Cardiff Centre is Cardiff International Airport (CWL), which is 14.5 mi away (31 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 20.9 mi away.

Can I book a room with a balcony at Novotel Cardiff Centre?

No, there aren't any guestrooms with balconies at Novotel Cardiff Centre.

Novotel Cardiff Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kailee

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

Reasonable hotel for the cost.

We were put in an accessible room which wasnt great (and didnt seem that accessible if you really needed it). But all the staff at reception and in the restaurant were really friendly and helpful. Sadly didnt get the chance to use the spa etc.
Stayed 1 night in Apr 2025

8/10 Good

Briony

Traveled with family
Liked: Staff & service
It was fine for what we needed but the rooms (carpets in particular) could use an upgrade (lots of stains)
Stayed 1 night in Apr 2025

4/10 Poor

Phil

Stayed 1 night in Apr 2025

10/10 Excellent

KEITH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel with a good atmosphere

We enjoyed our stay at Novo hotel Cardiff it was a modern hotel with a good atmosphere,check in was easy, our room was spotless, the food very good and the staff work very hard and are very friendly, the hotel is well situated for the city centre and Cardiff didn't,t disappoint it.was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 4 nights in Apr 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Stayed 2 nights in Apr 2025

2/10 Terrible

Shahi

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad night stay at hotel

Poor experience!
Stayed 1 night in Apr 2025

4/10 Poor

Mohamad

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the changing rooms and bathrooms near the swimming pool and gym was unacceptable. Towels were left all over the floor, there was no shampoo or soap in the shower area, and empty water bottles were scattered around. The space looked completely neglected. Pool water was flowing around the edges, making the area slippery and unsafe. Additionally, the toilet flush in the my room was not working properly. Overall, the cleanliness and maintenance in this part of the facility were very poor.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 3 nights in Apr 2025

6/10 Okay

Rhiannon

Liked: Staff & service, room comfort

Good breakfast

I was a little disappointed with the cost of the hotel and the tiredness of the room we stayed in. It all looks like it needs a bit of a spruce up. Staff were really friendly and breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for matches at principality stadium
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for the town centre and stadium.
Stayed 3 nights in Mar 2025

10/10 Excellent

gina

Traveled with group
Liked: Staff & service

Average

Staff was very friendly. The rooms need to be updated
Stayed 3 nights in Mar 2025

8/10 Good

Luke

Stayed 1 night in Mar 2025

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler

Rip off

Personally the hotel was ok but justifying paying over £500 for a standard room that was not great? I don’t think so, understand rugby is on. But don’t rip people off to that level. Also then paying £24 for parking with no discount, understand again that it’s a different company but no discount for residents and paying that price to stay??
Stayed 1 night in Mar 2025

10/10 Excellent

TSZ KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, high accessibility. So close to the Cardiff bay
Stayed 1 night in Mar 2025

10/10 Excellent

Lois

Stayed 2 nights in Mar 2025

6/10 Okay

Sinead

Stayed 1 night in Feb 2025

10/10 Excellent

Pavan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Stayed 1 night in Feb 2025

10/10 Excellent

Coreena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Feb 2025