Hilton Cardiff

4.5 star property
Luxury hotel with a health club connected to a shopping center in Cardiff

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Photo gallery for Hilton Cardiff

Exterior
Presidential Suite | View from room
View from room
Daily to-go breakfast (GBP 19.95 per person)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    ‪5 min walk‬
  • Principality Stadium
    ‪11 min walk‬
  • Cardiff University
    ‪12 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪35 min drive‬

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Room options

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Double Room (Deluxe)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Double Room, View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 355.2 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cardiff

Hilton Cardiff places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Principality Stadium and Cardiff Castle. This 197-room, 4.5-star hotel welcomes guests with a restaurant, an indoor pool, and a gym. It's connected to a shopping center in central Cardiff and also close to Cardiff Bay and Cardiff University.

What's nearby

  • St. David's - 3 min walk - 0.2 miles
  • Cardiff Castle - 5 min walk - 0.3 miles
  • Cardiff International Arena - 10 min walk - 0.6 miles
  • Principality Stadium - 11 min walk - 0.6 miles
  • Cardiff University - 12 min walk - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪The Rummer Tavern - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk

About this property

Hilton Cardiff

Luxury hotel with a health club connected to a shopping center in Cardiff
Guests of Hilton Cardiff have access to an indoor pool, a gym, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect WiFi, wired internet, and flat-screen TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, electric kettles, and free newspapers.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35.00 per accommodation, per stay
  • Pet weight must not exceed 22 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 25 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Are free cancellation options available at Hilton Cardiff?

Hilton Cardiff offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Cardiff?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Hilton Cardiff on May 11, 2025 start from $103.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hilton Cardiff?

This hotel is situated in Cardiff City Centre within a short 11-minute walk of Principality Stadium and also 5 minutes on foot from Cardiff Castle. You'll also find New Theatre and St. David's less than a mile away.

Is there parking available at Hilton Cardiff?

No, there isn't parking at this hotel.

Does Hilton Cardiff have a casino?

No, Hilton Cardiff doesn't have a casino.

Will I find an indoor pool at Hilton Cardiff?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Hilton Cardiff a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Cardiff have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hilton Cardiff have a restaurant that serves breakfast?

Yes, Hilton Cardiff serves to-go breakfast for a surcharge each morning at Grey Restaurant.

Will Hilton Cardiff allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Cardiff for a fee of GBP 35.00 per accommodation, per stay. The property also provides food and water bowls.

Does Hilton Cardiff have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Cardiff?

The closest major airport to Hilton Cardiff is Cardiff International Airport (CWL), which is 11.9 mi away (35 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.5 mi away.

Are there rooms with balconies at Hilton Cardiff?

No, there aren't any guestrooms with balconies at Hilton Cardiff.

Does Hilton Cardiff have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Cardiff.

Hilton Cardiff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TARANNUM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & great location. Everything is on walking distance. Definitely recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities
The scones were faaaantastic, however the duvet leaves a lot to be desired.
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central cardiff, only drawback is no parking. Would recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was helpful, friendly and professional. I felt at ease there and nothing was too much trouble.
Stayed 2 nights in Jan 2025

8/10 Good

Keith

Traveled with partner
Liked: Property conditions & facilities
Excellent location
Stayed 1 night in Jan 2025

10/10 Excellent

Nalini

Liked: Cleanliness, staff & service, amenities
Loved the service - friendly and efficient. Their attention to detail was excellent. The only regret was I did not utilise the hot tub. Will definitely try it on my next visit. Highly recommend.
Stayed 6 nights in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas night out

Perfect check in, friendly staff and lovely comfortable room
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay, nothing was too much trouble and the staff were very friendly. Right in the centre so very convenient. Would definitely return.
Stayed 1 night in Jan 2025

10/10 Excellent

Chelsea

Stayed 1 night in Jan 2025

8/10 Good

Karen Jean, Durham

Stayed 2 nights in Jan 2025

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location for couples but not families. Unfortunately the room was far from soundproof. The hotel was hosting a wedding the night we stayed which had loud music playing past midnight then when that finally finished all you could hear was people from the nearby pubs. It’s fair to say my children did not get much if any sleep. Despite this we would stay there again but next time with no children and I’m sure we would have a good few more drinks inside us to help us sleep 😁
Stayed 1 night in Dec 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, nice rooms, pleasant staff—breakfast average
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New year break

The room was good but the buffet breakfast was nothing special.nice breakfast area, but hot food was not hot.
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

JENNIFER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staff Jennifer was amazing. Great location. Great club level benefits.
Stayed 3 nights in Dec 2024

4/10 Poor

Diane

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Rubbish left in room and lighters left in window. Not impressed at all seen as it is supposed to be a high rated hotel. Not enough towels either!
Stayed 1 night in Dec 2024

10/10 Excellent

Cara

Stayed 1 night in Dec 2024

8/10 Good

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always our chosen hotel in Cardiff

We always stay at the Hilton when visiting Cardiff as in my opinion it is the best hotel. Clean and comfortable and the service is excellent. The breakfast is really good too. My only complaint would be that the spa/pool area is starting to look dated and run down and is in need of a revamp.
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay but only parking nearby in NCP car park which was extremely expensive and hotel only offered 10% off £60+
Stayed 2 nights in Dec 2024

10/10 Excellent

Osama

Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The hotel staff very friendly. Room was spotless Bathroom spotless Bed very comfortable, lots of room. Storage cupboard, ironing board, iron and a trouser press.
Stayed 1 night in Dec 2024