Hilton Cardiff

4.5 star property
Luxury hotel with a sauna connected to a shopping center in Cardiff

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Photo gallery for Hilton Cardiff

Lunch and dinner served, local cuisine
Presidential Suite | Living area | Flat-screen TV
Reception
View from room
Indoor pool, open 7:00 AM to 9:00 PM, free cabanas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar

Explore the area

View in a map
Kingsway, Cardiff, Wales, CF10 3HH
  • Place, Cardiff Castle
    ‪2 min walk‬
  • Place, Cardiff University
    ‪11 min walk‬
  • Place, Principality Stadium
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

Junior Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Family Double Room (Deluxe)

8.4 out of 10
Very good
(20 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(52 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cardiff

Hilton Cardiff places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Cardiff Castle and Principality Stadium. This 197-room, 4.5-star hotel welcomes guests with a restaurant, an indoor pool, and a gym. It's connected to a shopping center in central Cardiff and also close to Cardiff University and Cardiff Bay.

What's nearby

  • Cardiff Castle - 2 min walk - 0.1 miles
  • St. David's - 5 min walk - 0.3 miles
  • Cardiff International Arena - 11 min walk - 0.6 miles
  • Cardiff University - 11 min walk - 0.6 miles
  • Principality Stadium - 2 min drive - 0.5 miles

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Owain Glyndwr - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk
  • ‪Live Lounge - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Hilton Cardiff

Luxury hotel with a sauna connected to a shopping center in Cardiff
Guests of Hilton Cardiff have access to an indoor pool, a gym, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect WiFi, wired internet, and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include electric kettles, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35.00 per accommodation, per stay
  • Pet weight must not exceed 22 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Are free cancellation options available at Hilton Cardiff?

Hilton Cardiff offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do around Hilton Cardiff?

This hotel is situated in Cardiff City Centre within a short 6-minute walk of Cardiff Castle and also 11 minutes on foot from Principality Stadium. You'll also find New Theatre and St. David's less than a mile away.

Will I be able to park at Hilton Cardiff?

No, there isn't parking available at the hotel.

Does Hilton Cardiff have a casino?

No, Hilton Cardiff doesn't have a casino.

Will I find an indoor pool at Hilton Cardiff?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hilton Cardiff?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Cardiff?

No, but this hotel does have a steam room.

Does Hilton Cardiff have a restaurant that serves breakfast?

Yes, Hilton Cardiff serves to-go breakfast for a surcharge each morning at Grey Restaurant.

Will Hilton Cardiff allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Cardiff for a fee of GBP 35.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Cardiff?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Cardiff?

The closest major airport to Hilton Cardiff is Cardiff International Airport (CWL), which is 11.9 mi away (35 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.5 mi away.

Are there rooms with balconies that I can book at Hilton Cardiff?

No, you won't find guestrooms with balconies at Hilton Cardiff.

Does Hilton Cardiff have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Cardiff.

Hilton Cardiff Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1010 reviews
Rating 8 - Good. 243 out of 1010 reviews
Rating 6 - Okay. 144 out of 1010 reviews
Rating 4 - Poor. 77 out of 1010 reviews
Rating 2 - Terrible. 33 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kurt

Traveled with family
Liked: Cleanliness, amenities
The first day.. The front management was very professional but My room had water on the carpet when I first checked In. House keeping brought 2 towels and put on the spots, but made no effort to dry them. A 2nd time they were called and house keeping brought 2 towels and made no attempt to dry . A 3rd time management came to dry the spots . The service in the restaurant was very slow, as they apparently forgot to attend to me after my order .. The office staff Deborah and Reuinsi were very kind and professional. But it should not have taken 3 attempts and managers to get water up.
Stayed 3 nights in Jul 2025

6/10 Okay

Karen

Liked: Amenities, property conditions & facilities
We stayed in room 335 and when you flush the toilet water flies out of the toilet bowl each time. My partner went to Oasis and the bouncer on the door on Friday night pushed him on the chest twice.
Stayed 3 nights in Jul 2025

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Michelle

Liked: Cleanliness
The room was well decorated and clean, the hotel is well located but we were a little disappointed. We had a very long wait for check in, and thought it might have been a courtesy to apologise. There was massive up selling of room service, themed for the event that we were there for, but the hotel was clearly overwhelmed- they had disabled the app when we tried to order and no-one answered the phone. Clearly it had been running previously as there were trays piling up in the corridors as we walked to our room. No water in room, the fridge wasn’t working and neither were the reading lights. Expected better, won’t stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Lovely friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Charlotte, ferndale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Adam

Traveled with group, Traveled with family
Liked: Staff & service
The bar was very noisy on arrival.
Stayed 1 night in Jun 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Aidan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent city location right beside the castle and shopping centres, bars and restaurants
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we only stayed one night here, we were delighted with the service and experience at the Cardiff Hilton. The staff were friendly and knowledgeable (thanks for the dinner recommendation! ), and our room was perfect—quiet, with wonderful views of Cardiff Castle. Would stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel as on hotels.com it said it had a deep soak bathtub. This is what sold this room to me. When we got to the hotel, there was a shower in the room. When I asked about the bath I was told that there is only one room in the hotel with a bath and thats on first come first served. I feel like I misold.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Close to everything, great breakfast, comfortable beds. Everyone was welcoming and kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a brilliant location. A quiet night sleep, which is a luxury in Cardiff. We will be returning soon!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was good, a little of the duvet had some brown stuff, but everything else was good
Stayed 1 night in May 2025

10/10 Excellent

Yaana

Stayed 5 nights in May 2025

10/10 Excellent

Amie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a warm welcome with lots of information. Lovely room and hotel.
Stayed 1 night in Apr 2025