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Hilton Cardiff

4.5 star property

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Photo gallery for Hilton Cardiff

Presidential Suite | View from room
Presidential Suite | Minibar, in-room safe, desk, laptop workspace
Indoor pool, open 7:00 AM to 8:00 PM, lifeguards on site
Reception
Presidential Suite | Living area | Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
Kingsway, Cardiff, Wales, CF10 3HH
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | Flat-screen TV

Executive Suite, 1 King Bed

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | View from room

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room (Deluxe)

Minibar, in-room safe, desk, laptop workspace

Family Double Room (Deluxe)

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.6 out of 10
Excellent
(62 reviews)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, Hilton Cardiff is within a 10-minute walk of popular sights such as St. David's and Cardiff Castle. This 197-room, 4.5-star hotel has an indoor pool along with a 24-hour gym and a hot tub.

What's nearby

  • Cardiff Castle - 1 min walk - 0.1 miles
  • Bute Park - 2 min walk - 0.1 miles
  • St. David's - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 11 min walk - 0.6 miles
  • Cardiff University - 11 min walk - 0.6 miles

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 41 min drive

Restaurants

  • ‪The Owain Glyndwr - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hilton Cardiff

Guests of Hilton Cardiff have access to an indoor pool, a gym, and a sauna. Offsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect WiFi, wired internet, and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, electric kettles, and laptop-compatible safes.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages, and Swedish massages.

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  • Spa
  • Free WiFi
  • Restaurant
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9.4 out of 10, Exceptional, 1,779 reviews
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The price is $132
May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • 24-hour offsite parking (GBP 35 per day); discounts available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35.00 per accommodation, per stay
  • Pet weight must not exceed 22 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 35 per day(984 ft away; open 24 hours)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day
  • Pool fee: GBP 5 per person per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Are free cancellation options available at Hilton Cardiff?

Hilton Cardiff offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Cardiff?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Hilton Cardiff on May 17, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hilton Cardiff?

This hotel is situated in Cardiff City Centre within a short 6-minute walk of Cardiff Castle and also 11 minutes on foot from Principality Stadium. You'll also find New Theatre and St. David's less than a mile away.

Is parking available on site at Hilton Cardiff?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 35 per day (discounts available).

Is a spa located at Hilton Cardiff?

Spa services at the hotel include deep-tissue massages.

Does Hilton Cardiff have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and champagne service at this hotel.

Does Hilton Cardiff have a casino?

No, Hilton Cardiff doesn't have a casino.

Will I find an indoor pool at Hilton Cardiff?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 8:00 PM.

What do couples enjoy most about Hilton Cardiff?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at Hilton Cardiff?

No, but guests can enjoy a sauna at this hotel.

Does Hilton Cardiff have a restaurant that serves breakfast?

Yes, Hilton Cardiff serves to-go breakfast for a surcharge each morning at Grey Restaurant.

Will Hilton Cardiff allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Cardiff for a fee of GBP 35.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Cardiff?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Hilton Cardiff?

The closest major airport to Hilton Cardiff is Cardiff International Airport (CWL), which is 13.8 mi away (41 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.5 mi away.

Are there rooms with balconies that I can book at Hilton Cardiff?

No, there aren't any guestrooms with balconies at Hilton Cardiff.

Does Hilton Cardiff have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Cardiff.

Hilton Cardiff Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

gokhan

Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

8/10 Good

Noel

Staff were fantastic and room was clean but we need more TV channels
Stayed 1 night in Jan 2026

8/10 Good

Ambreen

Traveled with family and small children
Liked: Cleanliness, amenities
I informed the staff behind the desk that it was my daughter’s birthday. They arranged a balloon and cupcakes in our room. They also gave us free access to the pool which my daughter really appreciated. We enjoyed our stay very much and will definitely be visiting again!
Stayed 2 nights in Jan 2026

4/10 Poor

Callum

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were all excellent but the hotel itself is a bit shabby. We had a twin room, the plug sockets between the beds didn't work and sparked when we plugged something in. The shower while spacious would fluctuate between hot and cold non stop. We were kept awake for several hours by children or young teens screaming. We thought it was in the room next to us but it felt like it was coming from the outside area of the hotel. I don't usually expect much from a hotel for one night, but I'd recommend another, slightly cheaper hotel like a Premier Inn, at least their plugs work and their rooms have some semblance of soundproofing. Another American brand being reduced to a rip off perhaps? Not surprised but still a bit disappointed.
Stayed 1 night in Jan 2026

10/10 Excellent

Betsan

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Marie

Stayed 1 night in Jan 2026

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok as was the cleanliness and breakfast. The staff were very good and did you proud. The things that weren’t quite right were £5 to use pool (perhaps better indication on web site) segregation at breakfast, why were there seats for “plebs” and seats for the “more affluent people?” Not one of our best stays but it did have a central location which was its saving grace.
Stayed 2 nights in Jan 2026

8/10 Good

Graeme, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were good at check in which was fast and efficient. Can we suggest you work with the airport to reposition the Uber pickup area as the walk into the hotel from arrivals is easily blocked by people waiting for pickups
Stayed 3 nights in Jan 2026

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi good, clean and spaciouus room. Only issue was that heating did not function well and room was cold.
Stayed 1 night in Jan 2026

8/10 Good

Ayo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parking at this hotel is non existent. You will need to pay and display. For a hotel with this name I expected a little bit more in the room. We couldn’t watch net flix on the TV as it was not internet connected. The breakfast was good though.
Stayed 3 nights in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Dec 2025

10/10 Excellent

Darran

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A clean and comfortable room in a central location with a good buffet breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Dereck

Stayed 2 nights in Jan 2026

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Abigail

Traveled with family
Liked: Property conditions & facilities, room comfort
Charged left right and center for things that ive never payed for at hotels- like the swimming pool,10 pound for a child to use is criminal. It was my daughters birthday and i wasn't interested in arguing but the charges just kept coming. After paying 200 for a room, that sort of smelt like sewerage. A room we were moved to by the receptionist as a treat for my daughter 16th birthday. There was the smell & the Big crack in the sink. 2 towels in the whole room Staff on desks were some of the most rude and unfriendly people I've ever met let alone in a hotel staff setting. They all look avout 16 which is fine but why so rude? Not our fault you chose to work on new years eve. 2 days later and i havent had the deposit of 25 back yet that i was told would cover things if we wanted to spend anything while we were there. Instead I was tapping my card for every single thing we asked for. Even 10 min at the spa. Probably wouldn't stay at this particular hilton again due to the staff, unfortunate as its a great hotel in a great location just had too many issues & random high charges
Stayed 1 night in Dec 2025

4/10 Poor

Kate

Liked: Cleanliness, staff & service, amenities
Dog barking next door all night.
Stayed 1 night in Dec 2025

4/10 Poor

Nichola

Traveled with family
Disliked: Cleanliness, staff & service, amenities
From no drinking water in the room to brown water pouring through the bathroom ceiling from the room upstairs. Terrible customer care, laughable standards… £10 extra to use the pool and £30 to park. Honestly appalling
Stayed 1 night in Dec 2025

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located in the centre of Cardiff and the staff were very attentive. Room make up was daily , a rarity these days, although lacked attention to detail as food crumbs (ours) were found in the made bed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, excellent staff
Stayed 1 night in Dec 2025

10/10 Excellent

Mrs J M

Liked: Cleanliness, staff & service, amenities
We had a wonderful 4 day Christmas break! Room 719 was excellent - clean, comfortable temperature. Huge comfy bed - everything you need provided. Breakfast was good every day - lots of choice. Christmas Day dinner was lovely. The staff were absolutely outstanding! Friendly, welcoming, efficient & professional
Stayed 4 nights in Dec 2025

8/10 Good

Kylie

Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent festive stay!
Stayed 1 night in Dec 2025

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