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Park Plaza Cardiff

4.0 out of 5.0

Recent guest reviews

This hotel never disappoints. They gave me a quiet room as requested. - good food in the restaurant - great showers and a lovely bath - great comfy big bed - quiet air con - big gym - lovely pool The only room for improvement is the breakfast: - service was patchy - there were no gluten free options - the scrambled eggs weren't brilliant - would be great if there options for smoothies, espresso coffee Would definitely stay here again and would recommend it.

Great welcome we arrived early morning expecting to store our luggage until checking in time. we were amazed that they gave us a room straight away. very comfortable and clean room. bars and restaurant staff really friendly. Great food

I recently stayed here. I booked at last minute and I found the service really effective and smooth with no problems, the staff were really accommodating and nice, overall lovely hotel. Would stay again.

Stayed here with my wife for our wedding anniversary having stayed here 2 years ago. The rooms are perfect and well kept with plenty of space. We stayed in the main road side and could not hear a peep from outside. The bed was super comfy and had a great nights slip. Would definitely return here again.

We stayed for 1 night as part of our family road trip back to Sth Wales. Had an executive room as there were 3 of us (2 adults & a 9 year old grandson). Room was huge and very clean, same applies to the beds. Nice little touches with macaroons & water. Used the pool which was also great, very clean and the staff were friendly. Breakfast was standard hotel buffet fare, but it was continually replenished and food was good. I had a quick G&T whilst waiting to go out. There was a good choice but overpriced. I don't understand why hotels feel the need to overprice drinks. So, in summary, an excellent stay

Had a lovely stay, visiting Cardiff for a job interview. Room was spacious and comfortable, reception were very welcoming. Breakfast was good but the standout was the room-service halloumi burger! Most powerful hotel shower I have ever experienced. Didn’t get on the wi-fi but didn’t ask reception for help either. Parking in Greyfriars NCP across the road was convenient if expensive - £25+ per day, but we got a 20% discount (I think) validating our ticket with reception.

Had a fantastic stay and couldn't fault at thing. My massage with Lisa was the best I've had.The food at breakfast and the evening meal where both perfect. The staff couldn't do enough for you. As for the cocktails, they where the real thing. Will be returning. X

Staff very welcoming on arrival. Lovely to be back at this hotel . Convenient to town centre and to where I was working. Enjoyable stay once again. Breakfast lovely and continued with a tray of tea in the communal area. Will be back on my next visit to Cardiff.

Comfortable hotel, superior room has plenty of wardrobe space and comfortable armchairs plus a minibar and a safe as well as the usual tea and coffee facilities. Wifi was strong, fast and reliable; there are plenty of sockets to charge laptops etc. and a reasonable size desk for working. Room service is modest in the selection of meals and breakfast can be ordered the night before with the usual door-handle menu, The bar is hidden away and easily missed. It has a good selection of malt whisky. At breakfast there’s a good selection of options from cold meats to the usual hot buffet which includes a veggie sausage, good quality breakfast pastries, fresh fruit and yoghurts and a hot pancake making machine which is worth a try. A good business hotel in central Cardiff.

Can’t fault this hotel, from the time you step in the door to the time you leave the staff go out of their way for you . Rooms are splendid the breakfast is the best I’ve had in all the hotels I have stayed in in Cardiff, we shall be back in a few weeks for sure

Grey friars Road Cardiff Wales

Hotel highlights

  • Steps from New Theatre and St. David's
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Cardiff City Centre, Park Plaza Cardiff is next to popular attractions like New Theatre and St. David's. This 4-star hotel has 129 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


A TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a minibar, a coffee maker, and a laptop-compatible safe.

Property features

Park Plaza Cardiff features a full-service spa, an indoor pool, and a health club. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a spa tub, a steam room, and free WiFi in public areas.

Room options

Executive Room

King 1 | Sleeps 3

Superior Room (City Hall Facing)

King 1 | Sleeps 2

Superior Room (City Hall Facing)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 2684 reviews