Park Plaza Cardiff

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Bar (on property)
Lobby
Bar (on property)
In-room safe, desk, iron/ironing board, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Cardiff Castle
    ‪4 min walk‬
  • Cardiff International Arena
    ‪9 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

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Room options

Superior Room, 1 King Bed (Tree Line View)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 414 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the neighborhood

Cardiff

Park Plaza Cardiff places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Principality Stadium and Cardiff Castle. This 129-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • St. David's - 3 min walk - 0.2 miles
  • Cardiff Castle - 4 min walk - 0.3 miles
  • Cardiff International Arena - 9 min walk - 0.5 miles
  • Cardiff University - 11 min walk - 0.6 miles
  • Principality Stadium - 2 min drive - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Eco-certified hotel with a full-service spa and a health club
Park Plaza Cardiff features a full-service spa, an indoor pool, and a gym. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and conference space.
Guests can expect to find TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Is free cancellation available at Park Plaza Cardiff?

Park Plaza Cardiff provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see around Park Plaza Cardiff?

This hotel is situated in Cardiff City Centre within a short 13-minute walk of Principality Stadium and also 8 minutes on foot from Cardiff Castle. You'll also find New Theatre and St. David's less than a mile away.

Will I be able to park at Park Plaza Cardiff?

No, there isn't parking available at the hotel.

Is a spa located at Park Plaza Cardiff?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does Park Plaza Cardiff feature a casino on the premises?

No, Park Plaza Cardiff doesn't have a casino.

Will I find an indoor pool at Park Plaza Cardiff?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Park Plaza Cardiff?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.

Does Park Plaza Cardiff have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Park Plaza Cardiff feature a restaurant that includes a breakfast menu?

Yes, Park Plaza Cardiff serves buffet breakfast for a surcharge each morning at Laguna Kitchen and Bar.

Will Park Plaza Cardiff allow pets to stay free of charge?

No, pets aren't allowed at Park Plaza Cardiff though service animals are welcome.

Does Park Plaza Cardiff have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Park Plaza Cardiff?

The closest major airport to Park Plaza Cardiff is Cardiff International Airport (CWL), which is 15.3 mi away (36 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Can I book a room with a balcony at Park Plaza Cardiff?

No, there aren't any guestrooms with balconies at Park Plaza Cardiff.

Does Park Plaza Cardiff host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Park Plaza Cardiff.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the city centre

Prefect location for the city centre Nice room
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Once again wonderful stay hotel staff amazing location is great rooms lovely and big and clean pool excellent
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lindsey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome and friendly staff both on reception and in restaurant. Good facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rhian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, spa was fantastic and very clean. Room was spacious, clean and modern. Reception staff were unreal, and breakfast was the best I’ve ever had at a hotel (and I stay at a hotel at least once a week with work). Would highly recommend.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a Sunday evening - it was very good value for money and convenient for walking into the city centre
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gemma

Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice hotel with easy access to Cardiff city centre, The bar has a nice vibe, and staff friendly We used the pool and the leisure staff were really nice and helpful,
Stayed 1 night in Feb 2025

10/10 Excellent

Garreg

Liked: Staff & service, room comfort
Lovely one night stay.Didnt have our breakfast booking so had to show our booking confirmation.Early check in as room was ready.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Nichola

Traveled with partner
Liked: Cleanliness, staff & service
Comfy bed, however the broken guttering led to a constant dripping of water which meant we had a very disturbed night sleep. Lovely pool, but the juccuzzi was switched off. As the jucuzzi was one of the reasons I booked the Park Plaza, having had a very stressful 6 months, and was looking forward to the relax; I felt let down. Lovely breakfast, staff helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed all round. Will be back for sure
Stayed 1 night in Feb 2025

2/10 Terrible

Louis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Traveled with group
Liked: Staff & service

Average, not great

3pm check in and 12 noon check out are great 👍 However, room was very dark with barely any natural light. Had ordered twin beds but we got a double. Called front desk who said they were fully booked and couldn't offer anything other than single duvets. Not ideal as were friends sharing, not a couple. One sidetable was really dusty, cleaners must have missed this many times! Also had a room that could adjoin the one next door so not soundproof at all. No robes or slippers provided in the room but available for £10 hire fee - should state this in the booking blurb so guests are aware.
Stayed 1 night in Feb 2025

8/10 Good

Haseeb

Stayed 1 night in Feb 2025