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Park Plaza Cardiff

4.0 star property
Hotel with a full-service spa, 8-minute walk to Cardiff Castle

Choose dates to view prices

Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Bar (on property)
Breakfast, lunch, dinner served; local cuisine, alfresco dining
In-room safe, desk, iron/ironing board, travel crib
Breakfast, lunch, dinner served; local cuisine, alfresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

View in a map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Place, New Theatre
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Place, Bute Park
    ‪5 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, travel crib

Superior Room

9.2 out of 10
Wonderful
(87 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, travel crib

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(20 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, travel crib

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 414 sq ft
  • Sleeps 3
  • 1 King Bed

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Breakfast and dinner served

Holland House Hotel Cardiff By Sunday

Adamsdown
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,005 reviews
$73 nightly
The price is $88
Nov 30 - Dec 1
Total with taxes and fees
Holland House Hotel Cardiff By Sunday

About the neighborhood

Cardiff

Park Plaza Cardiff places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Cardiff Castle and Principality Stadium. This 129-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • New Theatre - 1 min walk - 0.0 miles
  • Cardiff Castle - 4 min walk - 0.3 miles
  • Bute Park - 5 min walk - 0.3 miles
  • St. David's - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 9 min walk - 0.5 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Jollibee - ‬3 min walk
  • ‪Falafel Corner - ‬3 min walk
  • ‪The Central Bar (Wetherspoon) - ‬5 min walk
  • ‪Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Park Plaza Cardiff

Hotel with a full-service spa, 8-minute walk to Cardiff Castle
Park Plaza Cardiff features a full-service spa, an indoor pool, and a gym. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and conference space.
Guests can expect to find TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Breakfast and dinner served
Holland House Hotel Cardiff By Sunday
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,005 reviews
$73 nightly
The price is $88
Nov 30 - Dec 1
Total with taxes and fees
Holland House Hotel Cardiff By Sunday

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Is free cancellation available at Park Plaza Cardiff?

Park Plaza Cardiff provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see around Park Plaza Cardiff?

This hotel is situated in Cardiff City Centre within a short 8-minute walk of Cardiff Castle and also 13 minutes on foot from Principality Stadium. You'll also find New Theatre and National Museum Cardiff less than a mile away.

Will I be able to park at Park Plaza Cardiff?

No, there isn't parking at this hotel.

Is a spa located at Park Plaza Cardiff?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does Park Plaza Cardiff feature a casino on the premises?

No, Park Plaza Cardiff doesn't have a casino.

Will I find an indoor pool at Park Plaza Cardiff?

Yes, this hotel has an indoor pool.

Is Park Plaza Cardiff good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.

Does Park Plaza Cardiff have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Park Plaza Cardiff feature a restaurant that includes a breakfast menu?

Yes, Park Plaza Cardiff serves buffet breakfast for a surcharge each morning at Laguna Kitchen and Bar.

Will Park Plaza Cardiff allow pets to stay free of charge?

No, pets aren't allowed at Park Plaza Cardiff though service animals are welcome.

Does Park Plaza Cardiff have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Park Plaza Cardiff?

The closest major airport to Park Plaza Cardiff is Cardiff International Airport (CWL), which is 15.3 mi away (36 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Can I book a room with a balcony at Park Plaza Cardiff?

No, you won't find guestrooms with balconies at Park Plaza Cardiff.

Does Park Plaza Cardiff host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Park Plaza Cardiff.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1010 reviews
Rating 8 - Good. 244 out of 1010 reviews
Rating 6 - Okay. 100 out of 1010 reviews
Rating 4 - Poor. 41 out of 1010 reviews
Rating 2 - Terrible. 30 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with very comfortable room. Let down by lack of parking and incredibly expensive charge for breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Rhian

Stayed 1 night in May 2025

8/10 Good

Martin

Stayed 1 night in Aug 2025

10/10 Excellent

Jurij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so nice and the bathroom and I liked the pool is well
Stayed 2 nights in Aug 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

Had a great stay at Park Plaza, very relaxed, very quiet. We ate in the restaurant, food was delicious and service was friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel and location was great.

Stayed 4 nights in Aug 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Other lovely weekend

Stayed in hotel many times and always enjoyed my stay staff are amazing rooms are spotless can’t do enough for you great location
Stayed 2 nights in Aug 2025

6/10 Okay

Elaine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Poor experience

Check in greeting was poor. Rooms were not correctly allocated as booked. Key cards did not work - no apology.
Stayed 1 night in Aug 2025

6/10 Okay

Aled

Liked: Cleanliness
The location of the hotel was good and overall the experience was fine, but I had a major issue with the air conditioning in my room. Unfortunately, it didn’t work, and despite raising it with reception, no one ever came to check it or offered me an alternative room. This meant I was stuck in an uncomfortably hot room throughout my stay, which made it difficult to relax or sleep properly. What I found most disappointing was that, when I raised the issue again in the morning, there was no apology or acknowledgment of the problem. A bit of care and accountability from the staff would have made a big difference. The hotel itself is decent, but the lack of follow-up and customer service around such a basic issue really let it down.
Stayed 1 night in Aug 2025

10/10 Excellent

Aled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gwynfor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ali

Stayed 3 nights in Aug 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value great hotel

Hotel was lovely and clean, staff were very friendly and helpful. There was a lovely outside area overlooking a river. There was a bbq which was delicious. Bed was comfortable and towels were soft and good quality. Only issue was the taps in bathroom no markings on sink to say hot or cold and when we run the bath the cold water was so slow.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff we met were extremely polite and helpful, the room was a good size and to a
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service

Disappointed with hotels.com and hotel

We had 2 rooms, both nice enough but 1 room had broken air conditioning and that was not repaired during our stay. Biggest gripe was the swimming pool was out of service and that is the main reason we booked that hotel.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having a fridge. Excellent breakfast choice, better than most hotels these days (sadly).Being given the quiet room requested. Adequate coffee making facility. The only negatives were the awful design of the taps for the bath, shower and wash-basin. Also the extortionate, unfriendly and time consuming car parking. That alone would stop me staying again.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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