Park Plaza Cardiff

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Bar (on property)
In-room safe, desk, iron/ironing board, travel crib
Breakfast, lunch, dinner served; local cuisine, alfresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

View in a map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Place, Cardiff University
    ‪11 min walk‬
  • Place, Principality Stadium
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

Superior Room

9.2 out of 10
Wonderful
(85 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(18 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 414 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cardiff

Park Plaza Cardiff places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Cardiff Castle and Cardiff University. This 129-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Cardiff Castle - 4 min walk - 0.3 miles
  • St. David's - 5 min walk - 0.3 miles
  • Cardiff International Arena - 9 min walk - 0.5 miles
  • Cardiff University - 11 min walk - 0.6 miles
  • Principality Stadium - 2 min drive - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Jollibee - ‬3 min walk
  • ‪Live Lounge - ‬4 min walk
  • ‪The Central Bar (Wetherspoon) - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Falafel Corner - ‬3 min walk

About this property

Park Plaza Cardiff

Eco-certified hotel with a full-service spa and a health club
Park Plaza Cardiff features a full-service spa, an indoor pool, and a gym. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and conference space.
Guests can expect to find TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Is free cancellation available at Park Plaza Cardiff?

Park Plaza Cardiff provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Park Plaza Cardiff?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on Oct 26, 2025 start from $91.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Park Plaza Cardiff?

This hotel is situated in Cardiff City Centre within a short 8-minute walk of Cardiff Castle and also 13 minutes on foot from Principality Stadium. You'll also find New Theatre and National Museum Cardiff less than a mile away.

Will I be able to park at Park Plaza Cardiff?

No, there isn't parking at this hotel.

Is a spa located at Park Plaza Cardiff?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does Park Plaza Cardiff feature a casino on the premises?

No, Park Plaza Cardiff doesn't have a casino.

Will I find an indoor pool at Park Plaza Cardiff?

Yes, this hotel has an indoor pool.

Is Park Plaza Cardiff a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.

Does Park Plaza Cardiff have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Park Plaza Cardiff feature a restaurant that includes a breakfast menu?

Yes, Park Plaza Cardiff serves buffet breakfast for a surcharge each morning at Laguna Kitchen and Bar.

Will Park Plaza Cardiff allow pets to stay free of charge?

No, pets aren't allowed at Park Plaza Cardiff though service animals are welcome.

Does Park Plaza Cardiff have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Park Plaza Cardiff?

The closest major airport to Park Plaza Cardiff is Cardiff International Airport (CWL), which is 15.3 mi away (36 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Are there rooms with balconies at Park Plaza Cardiff?

No, there aren't any guestrooms with balconies at Park Plaza Cardiff.

Does Park Plaza Cardiff host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Park Plaza Cardiff.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1006 reviews
Rating 8 - Good. 241 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Reny, West Hollywood

Liked: Cleanliness
Stayed 3 nights in Aug 2025

2/10 Terrible

Keith

Liked: Cleanliness, property conditions & facilities
Property lacks sufficient air conditioning for temperatures above 75 degrees. I would strongly recommend avoiding in the summer.
Stayed 1 night in Jul 2025

10/10 Excellent

NIKI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Great hotel, lovely big rooms, fantastic pool, steam and jacuzzi with a nice view. Really nice breakfast and friendly staff. Right opposite NPC car park, with a discount code from the hotel so very handy if you're driving in and it is close to the centre and Blackweir Fields!
Stayed 1 night in Jul 2025

10/10 Excellent

SIVELTON

Stayed 1 night in Jun 2025

10/10 Excellent

Jess

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again. Special thanks to Aya for her help checking in and helping with my accessibility needs. She really was very kind! Love the pool and spa area once more. Everyone really helpful and kind.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ceri

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Great weekend

Other great stay thanks for a lovely relaxing weekend
Stayed 1 night in Jul 2025

8/10 Good

Gavin

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsome

Stayed 1 night in Jul 2025

2/10 Terrible

Bennett

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Terrible hotel. Price gouging for the Oasis shows. All food was inedible. We tried to order room service three times and it was inedible. Dirty, old rooms. First room sink like smoke. Staff was unhelpful. Did not have basic things like conditioner or bottled water. I would never stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gluten free options

We stayed here for a night for our anniversary. The pool and gym were great and one of the reasons we booked. The room was nice and modern with plenty of space. It wasn't that clear on the website menu whether there were gluten free options at breakfast, so we were delighted when the options were so good. We had a full fry up (minus black pudding which I don't like anyway) and even had gluten free croissants which was a real treat. The server told us that the afternoon tea was available gluten free also, so we may have to come back for that!
Stayed 1 night in Jul 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Staff at front desk helpful and beaming smiles. My new go to hotel when on business in Cardiff...kudos
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Stayed 1 night in Jun 2025

8/10 Good

Aarif

Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan

Liked: Staff & service, room comfort

Good facilities slow checkin and looking tired

Great facilities but 40 mins to check in at 3pm as rooms not available. Asked to wait in seats. Was informed after 20 minutes would be 5 minutes and then chased after a further 20. Room generally clean but stains on carpet and surfaces in the bathroom. Pool good and Hume well equipped and clean. Staff nice but need to fix check in, delays and get the carpets cleaned.
Stains in the marble surfaces
Bed clean
Carpet stain
More stains
Stayed 1 night in Jun 2025

6/10 Okay

CAROLE

Stayed 1 night in Jun 2025

10/10 Excellent

Gosia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoyed

Stayed 1 night in Jun 2025

10/10 Excellent

Naghma

Traveled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Evariste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025