Park Plaza Cardiff

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Bar (on property)
Lobby
In-room safe, desk, iron/ironing board, bed sheets
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • St. David's
    ‪3 min walk‬
  • Cardiff Castle
    ‪4 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

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Room options

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 414 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room

9.2 out of 10
Wonderful
(69 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the neighborhood

Cardiff

Park Plaza Cardiff places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Principality Stadium and Cardiff Castle. This 129-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • St. David's - 3 min walk - 0.2 miles
  • Cardiff Castle - 4 min walk - 0.3 miles
  • Cardiff International Arena - 9 min walk - 0.5 miles
  • Cardiff University - 11 min walk - 0.6 miles
  • Principality Stadium - 2 min drive - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Eco-certified hotel with a full-service spa and a health club
Park Plaza Cardiff features a full-service spa, an indoor pool, and a gym. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and conference space.
Guests can expect to find TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Is free cancellation available at Park Plaza Cardiff?

Park Plaza Cardiff provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Park Plaza Cardiff?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on Jul 27, 2025 start from $94.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Park Plaza Cardiff?

This hotel is situated in Cardiff City Centre within a short 13-minute walk of Principality Stadium and also 8 minutes on foot from Cardiff Castle. You'll also find New Theatre and St. David's less than a mile away.

Is parking available on site at Park Plaza Cardiff?

No, there isn't parking available at the hotel.

Is a spa located at Park Plaza Cardiff?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does Park Plaza Cardiff feature a casino on the premises?

No, Park Plaza Cardiff doesn't have a casino.

Will I find an indoor pool at Park Plaza Cardiff?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Park Plaza Cardiff?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Park Plaza Cardiff?

No, but this hotel does have a steam room.

Does Park Plaza Cardiff feature a restaurant that includes a breakfast menu?

Yes, Park Plaza Cardiff serves buffet breakfast for a surcharge each morning at Laguna Kitchen and Bar.

Will Park Plaza Cardiff allow pets to stay free of charge?

No, pets aren't allowed at Park Plaza Cardiff though service animals are welcome.

Does Park Plaza Cardiff have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Park Plaza Cardiff?

The closest major airport to Park Plaza Cardiff is Cardiff International Airport (CWL), which is 15.3 mi away (36 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Can I book a room with a balcony at Park Plaza Cardiff?

No, there aren't any guestrooms with balconies at Park Plaza Cardiff.

Does Park Plaza Cardiff host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Park Plaza Cardiff.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Stayed 1 night in Mar 2025

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for business

Very comfortable, quiet, and convenient stay. Gym and pool good . Staff very helpful and friendly. Food choice at breakfast and dinner excellent. Would definitely stay here again
Stayed 5 nights in Mar 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jo

Traveled with family
Liked: Property conditions & facilities, room comfort

Mixed review

Nice stay. Spa being renovated but not told in advance. Longers in spa need updating and water was cold in showers. Food was ok depending on what you had in bar. Pie and mash was disappointing. Not home cooked. Could have been from the Cardiff chip shop. Rooms lovely spacious and clean. Mattresses quite lumpy
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay at the park plaza for our first wedding anniversary. Room was lovely and comfortable, we ate in the laguna bar downstairs for our evening meal which was nice. Breakfast in the morning had a great selection of different foods.
Stayed 1 night in Mar 2025

6/10 Okay

Belinda

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Keli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness

Nice customer service, but it could’ve been avoide

We were upgraded this was because the first room we were given had no air-conditioning and so much dust on the front of the wardrobe that you could write your name in it… I was thankful for the upgrade
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Comfortable stay and an enjoyable evening in Cardiff.
Stayed 1 night in Mar 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting hotel and just to warn you they had bed bugs in there bed stuff like to listen by your door was caught wandering around following people unprofessional
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay

Very enjoyable experience.Customer service was excellent.Spa facilities very good and pool impressive and often quiet.Plenty of. Choice at breakfast.Exceeded our expectations.Would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the city centre

Prefect location for the city centre Nice room
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Once again wonderful stay hotel staff amazing location is great rooms lovely and big and clean pool excellent
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025