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Park Plaza Cardiff

4.0 out of 5.0

Recent guest reviews

The conversion of the old Mid Glamorgan County Council offices has been executed to a very high standard. My room was spacious and the high ceilings create a feeling of space. The communal seating areas behind reception are inviting, especially with the fire going in winter. The restaurant also works well with a pleasant outlook towards the museum/university quarter and City Hall. My only small gripe is that the showers are not intuitive and so you get cold for a while before you work out how it works, but once you do it is warm and powerful.

Really disappointed had a voucher bought for Hendricks Gin afternoon tea. There were 3 of us we were given one teapot when we asked for a refill the waiter gave us a dirty look and didn't come back. The sandwiches, scones and cakes were fine. Really disappointed with the service as it was really quiet and not a busy time of the day. Also expensive for what we received.

Brilliant location in Cardiff, Spa was good but needs more loungers around the pool area, the restaurant food was lovely, the rooms are clean & modern, would recommend to all. Breakfast was great lots of choices.

Stayed here for a night out in Cardiff for a friends birthday. Check in was easy, staff very welcoming and efficient. Lobby area modern and cosy. Room was very spacious, modern and clean. Bed was huge and very comfy. Tea and coffee facilities, toiletries, safe, loads of wardrobe space and hangers, and most importantly very very quiet, sleep quality was excellent. Didn’t eat here but the bar area was lovely with a great selection of food and drinks and very stylish. Location is superb, right in the centre of town next door to The New Theatre and around the corner from Queen Street the main shopping area. Parking was at the NCP car park opposite. Validate your ticket at reception and you get a discount think we paid £24 for the night and it’s safe. Will stay here again as I want to try the spa facilities which looked very good and come highly recommended by a friend.

I loved this hotel when I stayed here over Christmas. The room is fantastic. The bed is huge. The breakfast is the best. This is my favourite Cardiff hotel. It has a mini bar, with bars of chocolate it it not just alcohol. The bathroom has a bath, which is a rare find these days.

Me and my wife spent our 10th anniversary here was lovely and quite in the back room,staff were very pleasant,lovely clean room and the swimming pool and steam room were great.very local to all the shops and multipoint arena would definitely come back again,disabled parking just across the road really helped

Perfect location, lovely clean hotel & rooms etc. But the ‘discounted’ parking for a day & a half was still £40!!!!! Won’t ever stay here again purely on the parking charges. Everything else was fine.

I think the hotel needs to prepare a small towel. I think that the hotel needs to set up a combined toilet for the Japanese. I think you should be able to set the opening time of the breakfast to 6:30. There is no Japanese broadcast on the TV channel.

We stayed 3 nights at Park Plaza Cardiff, had booked a Junior Suite. Fast check-in, friendly staff. Nice size room with everything we needed for the stay. Nice breakfast room with effective and helpful staff. The food was very good. As a ClubCarlson gold memeber i got a welcome letter and a snack in room, but no room upgrade. If we back in cardiff we would not mind to stay here again.

Really enjoyed my stay, lovely room and made use of the fantastic pool, jacuzzi and steam room. Staff are friendly and helpful and breakfast was great. The restaurant food was disappointing on both nights I tried it, with the exception of the Perl las salad which was absolutely delicious.

Grey friars Road Cardiff Wales

Hotel highlights

  • Walking distance to Cardiff University and National Museum Wales
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Park Plaza Cardiff places you within a 10-minute stroll of popular attractions such as Cardiff University and National Museum Wales. This 4-star hotel has 129 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool. It's in central Cardiff and also a short walk from Cardiff Castle and Principality Stadium.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is served for a fee each morning.


All 129 air-conditioned rooms feature minibars, coffee makers, and laptop-compatible safes. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.

Property features

Park Plaza Cardiff features a full-service spa, an indoor pool, and a health club. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, a steam room, and free WiFi in public areas.

Room options

Executive Room

King 1 | Sleeps 3

Superior Room (City Hall Facing)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 2451 reviews