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Recent guest reviews

The location was close to restaurants and a very large mall. Also not a long walk to the castle. Would ask for a room away from the street which was very noisy until 3 am with partying at an outdoor bar down the block. Parking is essentially nonexistent . Closest car park is 2 blocks and very expensive with no “in and out”. There is no drop off out front of the hotel so pull your luggage the whole way. We found the tub would not drain because of a very large long clog of black hair in the drain and very dusty window sills. We spoke with the manager and she was very apologetic and sought to immediately fix the problem. She was great.

Location is wonderful. Close to shopping, dining, pubs, rugby stadium, Cardiff University, bus stops, rail station. Breakfast is great. Rooms comfortable and clean.

Very courteous, helpful staff. Excellent service Walking distance to Cardiff Castle, other tourist attractions and great restaurants

Can't beat the location. Room was great; staff was professional, welcoming and proficient.

Excellent service. Big room with large king bed. Would stay there if in Cardiff again.

I was at the hotel for one night. The room was tiny, but efficiently arranged. There was not really enough lighting. The heat was hard to figure out. The shower was great. It was quiet and convenient. The desk clerk was young and inexperienced. The breakfast was excellent. I would stay there again.

The manager at the front desk insisted that I sign a charge for £456 as security for amenities. I only agreed to sign it if he would provide a receipt, which he agreed to do. After I signed it, he told me that the copy machine was up on the fourth floor, and that he would get it later and put it under my door. I went to dinner, came back and, when it wasn't there, asked him for it again. This time he told me that since he was the only one at the front desk, he couldn't leave, but he would get it later and slide it under my door (seriously, they only have one person on site that can make a copy of something?!! The next morning, it still wasn't there. The night before I checked out I went back to the front deal, and sighed when I saw him behind it. Still, I had a 6:00 am flight and I really needed a wakeup call to make sure I didn't oversleep! He smiled and assured me that this wouldn't be a problem. When I came back later that night I decided I better check with the night person at the front desk. Sure enough no wake-up call had been recorded. I generally pleasant experience ruined by a smarmy and surly staff.

This is the second time I have stayed at The Park Thistle Hotel in Cardiff. Both times have been nice. I would recommend it if for no other reason than the location. I was in town to attend conferences both times at Cardiff University and the hotel is in an excellent location to walk to the different campus buildings. It is also just off of Queen Street with large numbers of shops, restaurants and pubs. The staff are nice and helpful. I remember that my first time staying had some noise issues with people walking past my room and squeaky floorboards, but that is not surprising in an older building. My last stay was in one of the two ‘attic’ rooms and it was very quiet with just one neighbour and no one walking around outside my door. The room was smaller, but I actually really liked it. I would recommend this hotel.

This is a very beautifull place to stay. Just 5 minutes by foot to Cardiff castle. Windows has a beautifull view. The staff is very friendly. If I visit Cardiff more times I will stay at this hotel.

Park Place Cardiff Wales

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Cardiff City Centre, Jurys Inn Cardiff is next to New Theatre and St. David's. This 140-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 7 AM to 10 AM and on weekends from 7 AM to 11 AM.


Rooms

Jurys Inn Cardiff's 140 rooms are air-conditioned and provide coffee makers, phones, and ironing boards. Guests can expect free WiFi and 28-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Desks and wardrobes or closets are other standard amenities.


Property features

Guests staying at Jurys Inn Cardiff enjoy free WiFi in public areas, express check-out, and a banquet hall. Self parking is available for GBP 17.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables.

Room options

Standard Single Room

1 Twin Bed | Sleeps 1

Standard Twin Room

2 Twin Beds | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Double Room

1 Double Bed | Sleeps 2

Guest reviews for Jurys Inn Cardiff

Everyone (3) Business (2) Family (2) Other (2)
3
Family

The location was close to restaurants and a very large mall. Also not a long walk to the castle. Would ask for a room away from the street which was very noisy until 3 am with partying at an outdoor bar down the block. Parking is essentially nonexistent . Closest car park is 2 blocks and very expensive with no “in and out”. There is no drop off out front of the hotel so pull your luggage the whole way. We found the tub would not drain because of a very large long clog of black hair in the drain and very dusty window sills. We spoke with the manager and she was very apologetic and sought to immediately fix the problem. She was great.

By on Sep 14, 2019

Review comment responded on Sep 15, 2019

Dear GPP Thank you for posting such a wonderful review and I am delighted to see that you enjoyed your stay with us and I appreciate all your positive feedback It is always a great boost for the team when we receive reviews such as yours and is greatly appreciated by all concerned. We hope to welcome you back to Jurys Inn Cardiff again in the near future. Many thanks Tom Ryan Deputy General Manager

5
Family

Location is wonderful. Close to shopping, dining, pubs, rugby stadium, Cardiff University, bus stops, rail station. Breakfast is great. Rooms comfortable and clean.

By on Apr 16, 2019

Review comment responded on Apr 24, 2019

Dear Thank you for posting such a wonderful review and I am delighted to see that you enjoyed your stay with us and I appreciate all your positive feedback It is always a great boost for the team when we receive reviews such as yours and is greatly appreciated by all concerned. We hope to welcome you back to Jurys Inn Cardiff again in the near future. Many thanks Tom Ryan Deputy General Manager

5

excellent hotel in the heart of the city

Everyone

Very courteous, helpful staff. Excellent service Walking distance to Cardiff Castle, other tourist attractions and great restaurants

By , from CT on Jul 2, 2017

5

great location; well appointed room.

Everyone

Can't beat the location. Room was great; staff was professional, welcoming and proficient.

By on May 27, 2017

5

directly in the city center, close to stadium

Everyone

Excellent service. Big room with large king bed. Would stay there if in Cardiff again.

By , from Philadelphia, PA USA on Jul 9, 2016

4

brief, easy stay

Other

I was at the hotel for one night. The room was tiny, but efficiently arranged. There was not really enough lighting. The heat was hard to figure out. The shower was great. It was quiet and convenient. The desk clerk was young and inexperienced. The breakfast was excellent. I would stay there again.

By on Oct 23, 2015

1

staff issues

Business

The manager at the front desk insisted that I sign a charge for £456 as security for amenities. I only agreed to sign it if he would provide a receipt, which he agreed to do. After I signed it, he told me that the copy machine was up on the fourth floor, and that he would get it later and put it under my door. I went to dinner, came back and, when it wasn't there, asked him for it again. This time he told me that since he was the only one at the front desk, he couldn't leave, but he would get it later and slide it under my door (seriously, they only have one person on site that can make a copy of something?!! The next morning, it still wasn't there. The night before I checked out I went back to the front deal, and sighed when I saw him behind it. Still, I had a 6:00 am flight and I really needed a wakeup call to make sure I didn't oversleep! He smiled and assured me that this wouldn't be a problem. When I came back later that night I decided I better check with the night person at the front desk. Sure enough no wake-up call had been recorded. I generally pleasant experience ruined by a smarmy and surly staff.

By on Sep 16, 2013

4

good place, excellent location

Business

This is the second time I have stayed at The Park Thistle Hotel in Cardiff. Both times have been nice. I would recommend it if for no other reason than the location. I was in town to attend conferences both times at Cardiff University and the hotel is in an excellent location to walk to the different campus buildings. It is also just off of Queen Street with large numbers of shops, restaurants and pubs. The staff are nice and helpful. I remember that my first time staying had some noise issues with people walking past my room and squeaky floorboards, but that is not surprising in an older building. My last stay was in one of the two ‘attic’ rooms and it was very quiet with just one neighbour and no one walking around outside my door. The room was smaller, but I actually really liked it. I would recommend this hotel.

By on Apr 14, 2013

5

maybe the best hotel in cardiff

Other

This is a very beautifull place to stay. Just 5 minutes by foot to Cardiff castle. Windows has a beautifull view. The staff is very friendly. If I visit Cardiff more times I will stay at this hotel.

By on Dec 14, 2012

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