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Au Royal Hôtel

2.0 star property
Hotel in Carcassonne

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Photo gallery for Au Royal Hôtel

Standard Suite | Premium bedding, iron/ironing board, free WiFi
Terrace/patio
Interior entrance
Property entrance
Staircase

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
22 Boulevard Jean Jaurès, Carcassonne, Aude, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪14 min walk‬
  • Place, Narbonnaise Gate
    ‪15 min walk‬
  • Place, Château Comtal
    ‪17 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪7 min drive‬

Room options

View all photos for Senior Double Room, 1 Double Bed

Senior Double Room, 1 Double Bed | Premium bedding, iron/ironing board, free WiFi

Senior Double Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, iron/ironing board, free WiFi

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

View all photos for Standard Suite

Standard Suite | Premium bedding, iron/ironing board, free WiFi

Standard Suite

  • 237 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Double room with Shower

Double room with Shower | Premium bedding, iron/ironing board, free WiFi

Double room with Shower

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double room with Bath

Premium bedding, iron/ironing board, free WiFi

Double room with Bath

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Pool
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Total with taxes and fees
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About the neighborhood

Carcassonne

Located in Bastide Saint-Louis, Au Royal Hôtel is adjacent to Museum of Fine Arts and within a 5-minute walk of Place Carnot. This 19-room hotel welcomes guests with conveniences like free in-room WiFi and a terrace.

What's nearby

  • Canal du Midi Harbor Master's Office - 8 min walk - 0.4 miles
  • Historic Fortified City of Carcassonne - 14 min walk - 0.8 miles
  • Narbonnaise Gate - 15 min walk - 0.8 miles
  • Aude Gate - 15 min walk - 0.8 miles
  • Château Comtal - 17 min walk - 0.9 miles

Getting around

  • Carcassonne Station - 8 min walk
  • Carcassonne (CCF-Pays Cathare) - 5 min drive

Restaurants

  • ‪Le Cathare - ‬3 min walk
  • ‪Le Petit Moka - ‬4 min walk
  • ‪Crêperie Le Blé Noir - ‬3 min walk
  • ‪La Divine Comedie - ‬1 min walk
  • ‪Cafe Cornella - ‬3 min walk

About this property

Au Royal Hôtel

Hotel in Carcassonne
Guests staying at Au Royal Hôtel enjoy free WiFi in public areas and a terrace. Self parking is available for EUR 5.00 per day. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect free WiFi and 59-cm flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include free weekday newspapers, ceiling fans, and phones. Housekeeping is available on request.

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  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,010 reviews
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The price is $76
Oct 24 - Oct 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 5 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 8 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 59-cm flat-screen TV with digital channels

More

  • Ceiling fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The front desk is open daily from 2:00 PM - 7 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 5 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Covered self parking fee: EUR 5.00 per day
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No alcohol is served at Au Royal Hôtel.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Royal
Au Royal Carcassonne
Au Royal Hôtel
Au Royal Hôtel Carcassonne
Hotel Au Royal
Au Royal Hôtel Hotel
Au Royal Hôtel Carcassonne
Au Royal Hôtel Hotel Carcassonne

Frequently asked questions

What's there to see around Au Royal Hôtel?

This hotel is situated in Bastide Saint-Louis, just steps from Museum of Fine Arts, and within a 10-minute walk of Pont-Neuf de Carcassonne and Canal du Midi Harbor Master's Office. You'll also find Canal du Midi and Historic Fortified City of Carcassonne less than a mile away.

Will I be able to park at Au Royal Hôtel?

Yes, secured parking is offered for EUR 5.00 per day. Bicycle parking is also available for guests.

Does Au Royal Hôtel have a casino at the property?

No, Au Royal Hôtel doesn't have a casino.

Will I find an indoor pool at Au Royal Hôtel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Au Royal Hôtel?

Couples staying at this hotel will value amenities like premium bedding, city views in some guestrooms, as well as a terrace.

Does Au Royal Hôtel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Au Royal Hôtel feature a restaurant that includes a breakfast menu?

Au Royal Hôtel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Au Royal Hôtel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Au Royal Hôtel for a fee of EUR 5 per pet, per day.

Are there connecting rooms at Au Royal Hôtel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Au Royal Hôtel?

The closest major airport to Au Royal Hôtel is Carcassonne (CCF-Pays Cathare), which is 3.1 mi away (5 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 23.7 mi away.

Are there rooms with balconies that I can book at Au Royal Hôtel?

No, there aren't any guestrooms with balconies at Au Royal Hôtel.

Au Royal Hôtel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 47 out of 298 reviews
Rating 8 - Good. 118 out of 298 reviews
Rating 6 - Okay. 85 out of 298 reviews
Rating 4 - Poor. 30 out of 298 reviews
Rating 2 - Terrible. 18 out of 298 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Disliked: Property conditions & facilities

Basic but good.

Very noisy hotel I can't explain what all the noises were but there was a lot of them! It's basic but ok for few nights stay with no frills . Great location and easy to find . Lots to do around the hotel.
Stayed 2 nights in Apr 2025

4/10 Poor

G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few days away

Very antiquated, shower curtain smelled. The lady in charge/owner was lovely though, helpful, and spoke English.
Stayed 4 nights in Jul 2024

6/10 Okay

James

Stayed 1 night in Sep 2023

2/10 Terrible

Leroy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty conditionlights not working
Stayed 1 night in Jul 2023

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

3 nights in Au Royal

Rather disappointing and did not live up to the photos. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.
True picture of outside hotel Au Royal
This is the storage space available
Cleanliness?
Bathroom wasn't the cleannist
Stayed 3 nights in May 2023

6/10 Okay

emilio

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely mini break

Great stay for two nights in lovely Carcassonne. Hotel was basic but adequate for short stay. Friendly staff, esp. the lady at reception.
Stayed 2 nights in Aug 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Music Festival

Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀
Stayed 3 nights in Jul 2022

8/10 Good

Zac

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the centre of Carcassonne. Breakfast was offered but we didn’t take it up. The lady on reception was very helpful when we needed to ask questions and boon a taxi.
Stayed 4 nights in Jun 2022

8/10 Good

Robert

Stayed 1 night in Jun 2022

10/10 Excellent

HASSAN

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It's a little dated but comparatively well priced for the area
Stayed 2 nights in Aug 2021

6/10 Okay

Lee, London

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice hotel in a good area with decent sized rooms and friendly staff. However, the rooms don't have air conditioning (just a fan) which, given the summer heat made it impossible to sleep - it was absolutely boiling in the room. I wouldn't stay here again during the summer, but would be fine in winter.
Stayed 2 nights in Aug 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great deal

This well-located (and easy to find from the train station) modest hotel was the best deal of a lengthy trip. I found that Carcassonne merited a quiet stay for the "lower town" as well as its more famous part up the hill (which perhaps can't live up to too high expectations). The hotel is very close to the very helpful tourist info centre and a 24 hour grocery store. A lack of recent remodelling was no concern to me; it was clean and comfortable and staff were pleasant and helpful. I would absolutely stay here again.
Stayed 1 night in Nov 2019

8/10 Good

StClair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy to city centre and railway station etc clean and good breakfast
Stayed 1 night in Oct 2019

8/10 Good

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Yoliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Located next to Gambetta square, 5 min walk to the town's square Place Carnot, 10 min walk to train station and Canal de Midi, 15 min walk to the castle and it's many bars, shops and restaurants. The room is clean and spacious, with comfortable bed, but somewhat tired looking bathroom, optional breakfast available, overall good value for money, as even though it is just two star hotel, it makes up for it's location and good base for your weekend away
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Nancy

A basic room.

Very convenient location. Limited front desk hours. Very basic room which was clean but worn, with many stains on the carpet, a peeling futon. Adequate breakfast. Good price.
Stayed 2 nights in Aug 2019

8/10 Good

Ana Graciela, ARGENTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near castle hill

Location excellent good bed good clean room
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Sarah T

Stayed at the Au Royal Hotel in Carcassone off-season in chilly, drizzly November weather and were very pleased and comfortable. My sister and I requested separate beds and actually got two rooms ensuite, each with its own bathroom : toilet & shower, and a door that closed between so we could each stay up late or get up early without disturbing the other. This small hotel has good amenities - wifi, breakfast, heat, reading lights over the beds, but no elevator. It is located in the main city (La Bastide) an easy walk from the train station and the Canal du Midi, and a longer, but very scenic,walk over the old bridge to La Cite - the medieval walled town on the hill. Au Royal is located on a tree-lined boulevard, among the downtown restaurants and shopping, just up the street from Square Gambetta, and the Musee des Beaux Arts.
Stayed 4 nights in Nov 2018