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Holiday Inn Express Canterbury by IHG

3.0 star property
Hotel in Canterbury with free breakfast and a 24-hour front desk

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Photo gallery for Holiday Inn Express Canterbury by IHG

Hotel features a two-story structure with a covered entrance and upper floor windows.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable sofa.
Check-in at our welcoming reception area, where friendly staff are available to assist with your stay.
Relax in our inviting lobby, featuring a cozy seating area with comfortable chairs and a wooden table.
Enjoy a delicious breakfast spread with a variety of hot and cold options available on request.

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • University of Kent
    ‪4 min drive‬
  • Marlowe Theatre
    ‪5 min drive‬
  • Canterbury Cathedral
    ‪6 min drive‬
  • London (SEN-Southend)

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Room options

View all photos for Room, 2 Twin Beds

1 bedroom, in-room safe, desk, free WiFi

Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

1 bedroom, in-room safe, desk, free WiFi

Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, free WiFi

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, free WiFi

Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Canterbury

Holiday Inn Express Canterbury by IHG is located within a few miles (5 km) of University of Kent and St. Dunstan's Church. This 89-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Westgate Gardens - 4 min drive - 3.3 miles
  • University of Kent - 4 min drive - 3.1 miles
  • Marlowe Theatre - 5 min drive - 3.7 miles
  • Canterbury Christ Church University - 6 min drive - 4.3 miles
  • Canterbury Cathedral - 6 min drive - 3.9 miles

Getting around

  • Canterbury Chartham Station - 6 min drive
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min drive
  • ‪Marino's Fish Bar - ‬5 min drive
  • ‪The Old Coach & Horses - ‬3 min drive
  • ‪The Monument - ‬4 min drive
  • ‪Marino Fish Bar - ‬5 min drive

About this property

Holiday Inn Express Canterbury by IHG

Hotel in Canterbury with free breakfast and a 24-hour front desk
Holiday Inn Express Canterbury by IHG features free WiFi in public areas, meeting rooms, and a business center. Self parking is offered for GBP 3 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, portable fans, and hair dryers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per accommodation (varies based on length of stay), plus a deposit of GBP 100 per stay
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 3 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury By Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury by IHG Hotel
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury by IHG Canterbury
Holiday Inn Express Canterbury by IHG Hotel Canterbury

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Canterbury by IHG?

Holiday Inn Express Canterbury by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do around Holiday Inn Express Canterbury by IHG?

This hotel is located in Canterbury, close to Canterbury Cathedral, Chilham Village, and Westgate Gardens. You'll also find Westgate Gardens and Towers and Marlowe Theatre within a short drive.

Will I be able to park at Holiday Inn Express Canterbury by IHG?

Yes, parking is offered for GBP 3 per night. Accessible parking and electric car charging are also available for guests.

Does Holiday Inn Express Canterbury by IHG include a casino?

No, Holiday Inn Express Canterbury by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Canterbury by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express Canterbury by IHG?

Couples will appreciate amenities like a bar, a restaurant, and free breakfast at this hotel.

Are there hot tubs at Holiday Inn Express Canterbury by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Canterbury by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express Canterbury by IHG serves free buffet breakfast at Great Room each morning.

Will Holiday Inn Express Canterbury by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express Canterbury by IHG for a fee of GBP 30 per accommodation, per stay. A deposit of GBP 100 per stay is collected.

Does Holiday Inn Express Canterbury by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Canterbury by IHG?

The closest major airport to Holiday Inn Express Canterbury by IHG is London (SEN-Southend), which is about 23.5 mi away.

Can I book a room with a balcony at Holiday Inn Express Canterbury by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Canterbury by IHG.

Holiday Inn Express Canterbury by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 365 out of 1007 reviews
Rating 8 - Good. 391 out of 1007 reviews
Rating 6 - Okay. 171 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

simon fitt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

SANKAR GANESH

Stayed 1 night in Apr 2025

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

The staff make this hotel. All eight of us agreed we have never known such fantastic service. ALL the staff went out of their way to make sure everyone was happy. The place was also very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Ala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Okay
Stayed 1 night in Apr 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable with no complaints

Arrived late and left very early but had a good night's sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place inside with super friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only downside to this hotel is that there is no lift
Stayed 1 night in Mar 2025

8/10 Good

Vitor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sanjit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice sized rooms

Good stay for overnight required for work, if I could wish for a highway/motorway hotel to be like then this would be perfect for that little quick stop over to rest and continue your journey.
Stayed 1 night in Mar 2025

10/10 Excellent

aaron

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
This place was a surprise, drive in not expecting much. Staff friendly and helpful Food even though options are restricted was spot on. Great sleep and good breakfast the staff here really make the place, eventhough it is in the middle of nowhere.
Stayed 1 night in Feb 2025

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room as expected. Staff were next level - very friendly and attentive.
Stayed 1 night in Jan 2025

10/10 Excellent

Vitor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Clean rooms, very friendly and supportive staff, everything went well, good breakfast, I would definitely come back
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Hotel was perfect for our quick stop off. The staff were so friendly and nice. Rooms good and clean. Good breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staffs at reception and restaurant are friendly. Room itself is okay, but wall too thin, easy to hear the sound from other roo.
Stayed 1 night in Dec 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

LK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eliot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very cheerful and helpful and the room was spotless. Breakfast of a high standard so very pleased.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful. Our bedroom has a problem with the window, and we get a new room without any problem. Breakfast is delicious, like a holiday in standard. The hotel is very clean, and the staff is polite. I read previous reviews, and some people complained about noise from A2. It is not very right. It's normal noise, and we have a good sleep. It's a shame they don't accept dogs, which is what we require for our future trips.
Stayed 1 night in Dec 2024