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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Property video
Garden
On the beach, white sand, sun loungers, beach umbrellas
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room

Double Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(310 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

7.6 out of 10
Good
(72 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(65 reviews)
  • Sea view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

2x2 interconnecting rooms | Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Escénica Tower, Occidental Costa Cancún All Inclusive is within 2 miles (3 km) of other popular sights like Puerto Cancun Marina Town Center. This 358-room, 3.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Teatro de Cancún - 1 min walk - 0.0 miles
  • Escénica Tower - 2 min walk - 0.1 miles
  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 13 min walk - 0.7 miles
  • Las Perlas Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Carnitas Michoacán - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and a hot tub.
32-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Apr 28, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Occidental Costa Cancún All Inclusive?

This property is situated in Zona Hotelera within a short 6-minute walk of Playa Tortugas and also 13 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Is there parking available at Occidental Costa Cancún All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Occidental Costa Cancún All Inclusive?

Zenserenz is the property's spa and services include hot stone massages, facials, and body treatments.

Does Occidental Costa Cancún All Inclusive have a casino at the property?

No, Occidental Costa Cancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Costa Cancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Occidental Costa Cancún All Inclusive?

This beachfront property offers many amenities for couples such as 4 restaurants and an outdoor pool with some guestrooms featuring a private hot tub.

Are there hot tubs at Occidental Costa Cancún All Inclusive?

No, but guests can enjoy a sauna at this property.

Does Occidental Costa Cancún All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Costa Cancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Costa Cancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Costa Cancún All Inclusive.

Are there connecting rooms at Occidental Costa Cancún All Inclusive?

No, this property doesn't feature connecting guestrooms.

How far is the airport from Occidental Costa Cancún All Inclusive?

The closest major airport to Occidental Costa Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 13.3 mi away (24 minutes by car).

Are there rooms with balconies at Occidental Costa Cancún All Inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a terrace where guests can enjoy ocean and garden views.

Does Occidental Costa Cancún All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Costa Cancún All Inclusive.

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1201 out of 2682 reviews
Rating 8 - Good. 693 out of 2682 reviews
Rating 6 - Okay. 415 out of 2682 reviews
Rating 4 - Poor. 177 out of 2682 reviews
Rating 2 - Terrible. 196 out of 2682 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Pamelanie Pacatang, Dyer

Traveled with partner
Liked: Cleanliness
The hotel environment is clean and tidy; chaotic when the music is blasting in the pool area for entertainment time, the whole hotel premises is very loud including when you are inside your room trying to rest. The food is good. We liked the specialty Italian. Buffet area has limited choices but enough to fill for breakfast, lunch and dinner. Beach is small, there is only a small portion to swim because it's next to the docking/loading area of the ferry to Xcaret excursion. The pool is one huge big thing in the middle of the hotel. Not bad for an affordable vacation as long as you don't expect luxury.
Stayed 3 nights in Jan 2026

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay overall. It was a bummer that we couldn’t get dinner reservations for the first two nights we were there. It would be nice if reservations could be made in advance. Other than that we had a great stay!
Stayed 3 nights in Dec 2025

6/10 Okay

Gabriel, Avenal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay wasn't good nor bad. What i liked about the hotel was the food, great staff, and how clean it is. Vanilly the waiter is the best, since our 1st day he became part of our stay. Always greeted us with a smile, and our last night there we went to see him to get our last hug. Sadly i believe there was more that we didn't like. The rooms were smaller than we thought. The beach gave me a rash and red dots on my skin. The life guards applied some ointments but did very little. I asked the front desk for a doctor, but I was told that I had to pay since they were not responsible. On another day we had went to have lunch, and we left our belongings on the chairs. When we returned, my inhaler was stolen. Why someone would steal an inhaler is beyond me. I went to the front desk to let the management know, and nothing was done about it. I had to walk 10 minutes from the resort to the nearest pharmacy and purchase a new one for 500 pesos. The manager said again that it wasn't there responsibility for stolen items, although they have cameras. The pool was clean but very cold. The day time entertainment could be a lot better. From my personal opinion, if the resort is in Mexico, play Mexican music. Be proud of your heritage. Why have entertainment from a Dominican Republic band if your hotel is in Mexico? Again that is just my personal opinion.
Stayed 7 nights in Dec 2025

10/10 Excellent

Claudiu D

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great food variety, entertainment team did a very good job.
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria Jocelin

Stayed 4 nights in Dec 2025

2/10 Terrible

Prayas

Disliked: Cleanliness, amenities, property conditions & facilities
room felt neglected. there were ants in the room due-to which i got stung. the housekeeping made me wash the bedding by hand just to show them that the stains of makeup and blood (i got hurt) are removable which they stated was otherwise and had imposed a replacement charge on me . the staff was not helpful and cooperative . every service staff has problems and will work only if you tip beforehand . terrible stay
Stayed 5 nights in Dec 2025

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food, room, friendly staff at restaurants.
Stayed 4 nights in Dec 2025

6/10 Okay

Marcus Allen

Stayed 7 nights in Dec 2025

8/10 Good

Yanna

Stayed 7 nights in Dec 2025

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
PROS - Staff was awesome. Five star! - Clean and charming feel - This is a budget hotel (Do NOT overpay) - Nightly entertainment was good (having a set stage for performances helps) CONS - Due to location, Pretty much no beach. Can’t do many normal beach activities (beach volleyball impossible) - Restaurant reservations. Drove me crazy. You are NOT allotted your full stay’s worth of restaurants. Getting the one you want (example Italian) AND at the time you want was beyond challenging. Making it more frustrating was restaurants were always only half full - Food overall could be better - No true lounge. They just put a bunch of tables and chairs at end of lobby. And….. - Last call at lounge 11:00 pm. Place is empty quickly after
Stayed 7 nights in Dec 2025

8/10 Good

EVI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Virgilio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staffs are approachable ...
Stayed 7 nights in Dec 2025

6/10 Okay

Mickey

Stayed 7 nights in Dec 2025

10/10 Excellent

Kim

Stayed 7 nights in Dec 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff was great. The food was pretty good but the reservation situation was less than adequate. Bars were only stocking quality liquor. Beverage options were not adequate and should consider stepping that up.
Stayed 6 nights in Dec 2025

10/10 Excellent

Constance

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Property well maintained and clean. Excellent staff. Food was ok. Plenty of it though. Would absolutely stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Laura Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

8/10 Good

Lyubov

Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms are clean. Food are good, but the beach is a very small and rocky, and the boat station is right next to it
Stayed 7 nights in Dec 2025

10/10 Excellent

Daysi Mariela

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great food, and great staff. Would recommend to all.
Stayed 6 nights in Dec 2025

8/10 Good

Nathan Van

Stayed 6 nights in Dec 2025

2/10 Terrible

Erika, Sacramento

Liked: Staff & service
I didn’t get to stay because of the unrest in Mexico and the citizens of the US being targets for kidnapping and killing. The hotel was very nice about setting up a refund but because I booked with Expedia I didn’t get the refund or credit to go when it was safe. I contacted the hotel and they were very polite and responsive. I just know if I stayed the resort would have been great and all I hoped it would have been.
Stayed 1 night in Dec 2025

2/10 Terrible

Jordan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from breakfast, the food was horrendous. Our AC stopped working the first night (I think on purpose) and kicked back on 45 seconds after I spoke to someone about it. Drinks are fine but servers never come around. Would definitely not recommend this place to anyone.
Stayed 4 nights in Dec 2025

10/10 Excellent

Meg JIanne Venice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stayed here at Occidental Costa Cancun. Special thanks to my amiga Linda from Snack Bar. Great service and always happy. Gracias.
My Whole family from Canada.
Stayed 7 nights in Dec 2025

8/10 Good

Vishwa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and the support staff was good. Be wary of the number of restaurants you could go to even if you’ve paid for a7-day visit. Also, book your restaurants within the first couple of days. Beach wasn’t great but a good all inclusive place.
Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and the staff was great. We would definitely stay there again, loved our stay at the Occidental Costa Cancún!
Stayed 6 nights in Dec 2025

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