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Hotel Ojo de Agua

3.0 star property
Oceanfront with outdoor pool, near Puerto Morelos Town Square

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Photo gallery for Hotel Ojo de Agua

On the beach
Sundeck
Lobby sitting area
Outdoor pool, sun loungers
Superior Room, Sea View | Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(19 reviews)
  • 154 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(55 reviews)
  • 195 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.0 out of 10
Good
(11 reviews)
  • 154 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(40 reviews)
  • 224 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • 195 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Puerto Morelos

Hotel Ojo de Agua places you next to Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. This 3-star hotel has 35 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Town Square - 6 min walk - 0.4 miles
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.4 miles
  • San Jose Catholic Parish - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Ojo de Agua - ‬2 min walk
  • ‪Ki' Restaurante & Bar - ‬2 min walk
  • ‪Local Coffee + Shop - ‬4 min walk
  • ‪Don Ernesto's - ‬2 min walk

About this property

Hotel Ojo de Agua

Oceanfront with outdoor pool, near Puerto Morelos Town Square
Guests of Hotel Ojo de Agua enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 800 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this beach hotel include a picnic area, a garden, and a reception hall.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sitting areas, safes, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Beach/ocean view
Hotel Arrecifes Suites
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 541 reviews
$112 nightly
The price is $139
Jan 4 - Jan 5, 2026
Total with taxes and fees
Hotel Arrecifes Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Is a free cancellation option available at Hotel Ojo de Agua?

Hotel Ojo de Agua provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Hotel Ojo de Agua?

Guests positively rate the hotel's walkable location in Puerto Morelos, just steps from Ojo de Agua Beach and Arrecife de Puerto Morelos National Park, and within a short walk of Puerto Morelos Town Square. You'll also find Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish less than a mile away.

Will I be able to park at Hotel Ojo de Agua?

No, there isn't parking available at the hotel.

Does Hotel Ojo de Agua feature a casino at the property?

No, Hotel Ojo de Agua doesn't have a casino.

Will I find an indoor pool at Hotel Ojo de Agua?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Ojo de Agua good for couples?

At this beachfront hotel, couples will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include ocean views.

Does Hotel Ojo de Agua have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Ojo de Agua have a restaurant with a breakfast menu?

Yes, Hotel Ojo de Agua serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Ojo de Agua allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Ojo de Agua.

Are there connecting rooms at Hotel Ojo de Agua?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Ojo de Agua?

The closest major airport to Hotel Ojo de Agua is Cancun Intl. Airport (CUN), which is 16.5 mi away (26 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 23.8 mi away.

Are there rooms with balconies that I can book at Hotel Ojo de Agua?

No, there aren't any guestrooms with balconies at Hotel Ojo de Agua.

Hotel Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 363 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 152 out of 1004 reviews
Rating 4 - Poor. 105 out of 1004 reviews
Rating 2 - Terrible. 106 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Carol, Port Coquitlam

Liked: Cleanliness, staff & service
The view from my room was stunning. I looked towards the pool, palm trees, and the ocean. It was very relaxing place to stay
Stayed 14 nights in Sep 2025

10/10 Excellent

Thomas, Kamloops

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regulars here and will keep coming back. This is not a five-star resort but is very clean and the staff are mucho friendly. The beautiful beach is 100 feet away and the hotel offers chaise lounge chairs for guests. Umbrellas are available. The restaurant next-door, seemingly on the same property, is very agreeable with good food and good prices. There are a ton of other good restaurants in easy walking distance, even for someone like me with a hip and knee replacement! The water isn’t potable and warm showers are hard to come by but everything else here makes up for these things. Ana, David, and Fernando (and the rest of the front end crew) make the check in process very easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service
Spent 2 weeks it was great nice and quiet.
Stayed 14 nights in Sep 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo muy bien, solo no había agua caliente
Stayed 3 nights in Sep 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love coming to Ojo de Agua. staff are very friendly and helpful. only problem was that the safe was inoperable. i was informed they are planning getting the lock fixed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Giampiero, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel on the beach
Stayed 11 nights in Sep 2025

8/10 Good

Ronald

Liked: Staff & service
Chambre face à la mer très belle vue. Plage vraiment à côté, mais beaucoup de bateaux. Sécurité ok. Tranquille. À proximité de tout.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sampath Gamini Seneviratne Wansooriya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
unfortunately we are not stay there due to visa problem so i have to cancel my trip so i was really disappointed when i spoke to one of your front office person to do some favorable reimbursement for my cancelation .but the respond to my request is big "SORRY"i will never recommend this hotel to any one i know that they are some policies but you always can bend it.
Stayed 5 nights in May 2025

2/10 Terrible

Maissaa Alhaj

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was bad the swimming pool was closed, we saw a big rat on front of our room door, they mentioned that there is a breakfast and they don’t even have a restaurant, the pictures online looked nothing like reality
Stayed 6 nights in Aug 2025

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place and the people, the staff are great and weve never felt uncomfortable or out of place here
Stayed 5 nights in Aug 2025

8/10 Good

Diana

Liked: Cleanliness
Stayed 6 nights in Jul 2025

6/10 Okay

Emilio

Stayed 1 night in Aug 2025

8/10 Good

Andres

Traveled with family and small children
nice place for the price
Stayed 1 night in Aug 2025

4/10 Poor

Elie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel dans son jus. Pas d’eau chaude. Tout est abimé.
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Traveled with partner
Disliked: Property conditions & facilities
Very dated. Needs some renovations.
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Employees are great! Could use paint everywhere(not talking about outsides that are exposed to salt water). There were scrapes on the doors and bed was broken in the room. Love the hotel though.
Stayed 6 nights in Jul 2025

6/10 Okay

Nikita

Stayed 3 nights in Jul 2025

4/10 Poor

Juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

noisy

alot of noice
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
i will visit again soon! truly enjoyed my stay with you!
Stayed 6 nights in Jul 2025

2/10 Terrible

Mianca

Disliked: Cleanliness, amenities, property conditions & facilities
There was black mold in the ac unit as well as under the bathroom sink. I woke up sick the very next day. There was only a sheet on the bed, no blanket. The water was luke warm at best. It was lazily kept.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was gorgeous and the food was delicious we had a great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice my biggest complaint was it was a good little distance to get a coffee as there wasn’t any in lobby the beach was beautiful we went there because the seaweed was awful I’m plays in playa de Carmen we liked it so much we’re headed there again today
Stayed 1 night in Jun 2025

4/10 Poor

Amelia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was in front of beach. Property is not maintained and the room blankets and towels showed complete wear. They looked dirty with holes and stains.
Stayed 9 nights in Jun 2025

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