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Mövenpick Hotel Cairo - Media City

5.0 star property

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Photo gallery for Mövenpick Hotel Cairo - Media City

Premium bedding, memory foam beds, minibar, in-room safe
Exterior
Exterior
Premium bedding, memory foam beds, minibar, in-room safe
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Wahat Road, 6th Of October District, 6th of October City, 12451
  • Place, Mall Of Egypt
    ‪7 min walk‬
  • Place, Grand Egyptian Museum
    ‪18 min drive‬
  • Place, Giza Pyramid Complex
    ‪23 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪65 min drive‬

Room options

View all photos for Premier Room, 1 Double Bed

Premier Room, 1 Double Bed | Premium bedding, memory foam beds, minibar, in-room safe

Premier Room, 1 Double Bed

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Classic Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Classic Twin Room, 2 Twin Beds, Pool View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

7.0 out of 10
Good
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Pool View

Junior Suite, 1 King Bed with Sofa bed, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Pool View

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, memory foam beds, minibar, in-room safe

Executive Room, 1 King Bed

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Premium bedding, memory foam beds, minibar, in-room safe

Executive Room, 1 King Bed, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View | Premium bedding, memory foam beds, minibar, in-room safe

Executive Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Executive Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed with Sofa bed, Pool View

Premier Room, 1 Double Bed with Sofa bed, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Premier Room, 1 Double Bed with Sofa bed, Pool View

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room, 2 Twin Beds

Premier Room, 2 Twin Beds | Premium bedding, memory foam beds, minibar, in-room safe

Premier Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premiere Suite Pool View

Premiere Suite Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Premiere Suite Pool View

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Room, 2 Twin Beds, Pool View

Premier Twin Room, 2 Twin Beds, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Premier Twin Room, 2 Twin Beds, Pool View

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Room, City View

Premium bedding, memory foam beds, minibar, in-room safe

Executive Twin Room, City View

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Executive Twin Room

  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Garden View

Executive Suite, 1 King Bed, Garden View | Premium bedding, memory foam beds, minibar, in-room safe

Executive Suite, 1 King Bed, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, Multiple Beds, Garden View

Executive Twin Room, Multiple Beds, Garden View | Premium bedding, memory foam beds, minibar, in-room safe

Executive Twin Room, Multiple Beds, Garden View

  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite, Multiple Beds, Pool View

Presidential Suite, Multiple Beds, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite, Multiple Beds, Pool View

  • Sleeps 4
  • 2 King Beds

View all photos for Royal Villa

Royal Villa | Premium bedding, memory foam beds, minibar, in-room safe

Royal Villa

  • Sleeps 6
  • 1 Double Bed

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About the neighborhood

6th of October City

Located within 2 miles (3 km) of Mall Of Egypt, Mövenpick Hotel Cairo - Media City is within 3 miles (5 km) of Dreamland Golf Course. This 360-room, 5-star hotel has 2 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Mall Of Egypt - 7 min walk - 0.4 miles
  • Grand Egyptian Museum - 18 min drive - 9.7 miles
  • Giza Pyramid Complex - 23 min drive - 11.6 miles
  • Pyramid of Khufu - 24 min drive - 11.8 miles
  • Great Sphinx of Giza - 27 min drive - 12.5 miles

Getting around

  • Manial Shiha Station - 22 min drive
  • Cairo Intl. Airport (CAI) - 60 min drive

Restaurants

  • ‪Coffee Lab - ‬7 min drive
  • ‪Paul - ‬7 min drive
  • ‪Dip N Dip - ‬8 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪La Poire Cafe - ‬7 min drive

About this property

Mövenpick Hotel Cairo - Media City

Mövenpick Hotel Cairo - Media City features a full-service spa, 2 outdoor pools, and a free water park. If you drive, self parking is USD 6 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 62 per room. The front desk is staffed 24/7 to help with tours or tickets, access to locker space, and dry cleaning/laundry. Other amenities at this luxury hotel include a nightclub, a children's pool, and a gym.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding ensure a restful night. Other standard amenities include sitting areas, minibars, and coffee makers. Housekeeping is available on request.
A health club and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sunshine Wellness Center has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Novotel Cairo 6th Of October
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
7.8 out of 10, Good, 159 reviews
$97 nightly
The price is $112
Apr 15 - Apr 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (USD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 4 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bibas Restaurant
  • El Badia Restaurant
  • La Terrazza

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 62 per room
  • Self parking fee: USD 6 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Pool access available from 10 AM to 6:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Moevenpick Casino Cairo-Media City
Moevenpick Casino Cairo-Media City 6th of October City
Moevenpick Hotel & Casino Cairo-Media City 6th of October City
Mövenpick Hotel Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo-Media City
Movenpick Casino Cairo-Media City
Hotel Movenpick Hotel & Casino Cairo-Media City
Movenpick Hotel & Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo Media City
Movenpick Casino Cairo-Media City 6th of October City
Moevenpick Hotel Casino Cairo Media City
Mövenpick Hotel Casino Cairo Media City
Movenpick Cairo Media City

Frequently asked questions

Are free cancellation options available at Mövenpick Hotel Cairo - Media City?

Mövenpick Hotel Cairo - Media City offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mövenpick Hotel Cairo - Media City?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Cairo - Media City on Apr 20, 2026 start from $173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Mövenpick Hotel Cairo - Media City?

This hotel is located in 6th of October City, close to Mall Of Egypt, Mall of Arabia, and Dreamland Golf Course. Dream Park is also within a driving distance of 4.3 mi.

Will I be able to park at Mövenpick Hotel Cairo - Media City?

Yes, parking is offered for USD 6 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa at Mövenpick Hotel Cairo - Media City?

Sunshine Wellness Center is the hotel's spa and services include deep-tissue massages, Swedish massages, aromatherapy, and hydrotherapy.

Are there luxury amenities available at Mövenpick Hotel Cairo - Media City?

Yes, guests can indulge in luxuries such as a free water park, a garden-view restaurant, and a poolside bar at this hotel.

Does Mövenpick Hotel Cairo - Media City feature a casino on the premises?

No, Mövenpick Hotel Cairo - Media City doesn't have a casino.

Will I find an indoor pool at Mövenpick Hotel Cairo - Media City?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 10 AM and 6:00 PM.

Is Mövenpick Hotel Cairo - Media City good for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, 2 outdoor pools, and a poolside bar.

Does Mövenpick Hotel Cairo - Media City have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Mövenpick Hotel Cairo - Media City feature a restaurant that includes a breakfast menu?

Yes, Mövenpick Hotel Cairo - Media City has 3 restaurants, and serves breakfast each morning for a surcharge.

Does Mövenpick Hotel Cairo - Media City allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mövenpick Hotel Cairo - Media City.

Does Mövenpick Hotel Cairo - Media City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Mövenpick Hotel Cairo - Media City?

The closest major airport to Mövenpick Hotel Cairo - Media City is Giza (SPX-Sphinx Intl.), which is 25.2 mi away (36 minutes by car). Another top airport is Cairo Intl. Airport (CAI), which is around 24.8 mi away.

Can I book a room with a balcony at Mövenpick Hotel Cairo - Media City?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Does Mövenpick Hotel Cairo - Media City have a wedding venue?

There are wedding services available at Mövenpick Hotel Cairo - Media City if that's in your vacation plans.

Mövenpick Hotel Cairo - Media City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 91 out of 269 reviews
Rating 8 - Good. 77 out of 269 reviews
Rating 6 - Okay. 51 out of 269 reviews
Rating 4 - Poor. 22 out of 269 reviews
Rating 2 - Terrible. 28 out of 269 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Ashir

Stayed 3 nights in Dec 2025

10/10 Excellent

Ala

Stayed 7 nights in Dec 2025

2/10 Terrible

Ali

Stayed 4 nights in Oct 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing
Stayed 6 nights in Sep 2025

2/10 Terrible

amal

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms only the main lobby building is renovated the rest of the hotel are afar clusters built in 2001 without any maintenance The staff is rude unprofessional and my assistant was harassed after mid night by their security staff never again to stay there one of my worst experiences in Cairo
Stayed 3 nights in Sep 2025

6/10 Okay

Maha

Traveled with family
The outdoor pool is nice, however, as soon as you walk into the hotel the AC is very high and cold, we all got sick for that reason, we complained several times about this issue and it was neglected until they saw how ill we all became and the AC was then reduced at an acceptable normal level. The pool staff are lovely, the breakfast and breakfast staff are lovely, however overall hotel food, very limited options, its best to eat out but the issue to that is limited transport, everything needs a car there is nothing walking distance. Its more of a 3, maybe pushing 4 star hotel compared to other hotels I have been to.
Stayed 7 nights in Aug 2025

8/10 Good

Javeria

Traveled with family
Liked: Cleanliness, amenities
The hotel was beautiful but lacked children entertainment and regular activities. Also the staff were not able to understand English so well but were super friendly, kind and caring. Specially Ahmed Abu Maryam and Mostapha from breakfast. Also, Fehmi was fantastic and helped us with our concerns and any issues we had. Fehmi went over and beyond to make our stay comfortable. What a star!!
Stayed 9 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had an excellent stay at this property. Everything was well-maintained, clean, and thoughtfully prepared, which made the experience truly comfortable. The location was convenient, and the atmosphere felt welcoming and relaxing. Honestly, there was nothing I didn’t like & I’d be happy to return and would highly recommend it to others.
Stayed 1 night in Aug 2025

4/10 Poor

Ahmed

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff is so lazy and don’t help at all. They hire 5 at the gate and non of them opens the door to greet us when we are carrying a lot of bags Room was dirty at the time of arrival and I had to call them to clean it At the restaurant area next to the pool you have to ask 10 times for someone to place the order
Stayed 8 nights in Aug 2025

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2025

10/10 Excellent

Hager

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely experience at the hotel, Everyone greets you with a smile and they are always there for any help Food was delicious and we had a lovely surprise for my Husband’s Birthday. Madonna and Shaimaa You are doing an amazing Job. Thank You so much for making out stay more than amazing
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group

So So

Our room was never cleaned properly. Dust bunnies in all corners, they don’t really wash the floor but dry mop it. Toilet flushing buttons were never wiped clean and ironing board was left out. The curtains are set high and heavy and half falling off. Air conditioner temperature control really didn’t work well and was too cold so we shut it off to adjust the temperature. The fridge in the room was never stocked and they were going to charge me like I drank the entire minibar. The charge was removed. Bibi’s restaurant was good. Communication wasn’t that great.
Stayed 1 night in Jul 2025

10/10 Excellent

Bassem

Liked: Cleanliness, amenities, property conditions & facilities
I had to extend my stay at the hotel that’s how awesome and beautiful it is. Highly recommended
Stayed 5 nights in Jun 2025

6/10 Okay

Claudia

Business traveler
Disliked: Cleanliness
I liked the hospitality of the staff and the premises are really beautiful
Stayed 14 nights in May 2025

10/10 Excellent

Bassem

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel / resort, clean , awesome customer service, front lobby people’s very helpful. The main restaurant staff kindly, friendly and helpful. Nada, Samar and others staff in the main restaurant were very nice and polite. Highly recommended.
Stayed 3 nights in Jun 2025

8/10 Good

Sabine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel itself is very nice. The staff is super helpful and friendly. A little pushy with giving 5* reviews . The mosquitoes were a bit much and sitting outside is quite annoying because of that. The access to get to the hotel is a pure nightmare to be honest. Not one taxi driver could find the entrance. It is very difficult to get there.
Stayed 2 nights in Mar 2025

8/10 Good

Cintia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Big rooms. But we had problems with the food 1 day and we became sick the day after
Stayed 4 nights in Feb 2025

8/10 Good

Cindy

Stayed 4 nights in Feb 2025

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Shuo

Traveled with family
Stayed 3 nights in Dec 2024

8/10 Good

Namer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road access to the hotel is closed, we had to go aroun for 30 minutes around the hotel to reach
Stayed 1 night in Dec 2024

10/10 Excellent

ABDULHADI

Stayed 3 nights in Dec 2024

8/10 Good

Benjamin

Stayed 3 nights in Nov 2024

10/10 Excellent

Mohammed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay except the way to it

One thing was very bed was the way to get the hotel. I had very bad time getting to this hotel and Uber as well. Also, some rooms have no USB. Be sure to bring your plug.
Stayed 6 nights in Dec 2024

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