Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Creator video - submitted by K & S Vacations LLC
4 outdoor pools, pool umbrellas, sun loungers
Coffee shop
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Place, Medano Beach
    ‪2 min walk‬
  • Place, Cabo San Lucas Bay
    ‪9 min walk‬
  • Place, Cabo San Lucas Country Club
    ‪19 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪37 min drive‬

Room options

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(122 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(345 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

8.4 out of 10
Very good
(94 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (U))

8.6 out of 10
Excellent
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard, M)

9.4 out of 10
Exceptional
(21 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View, C)

9.0 out of 10
Wonderful
(10 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

8.4 out of 10
Very good
(43 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande, M)

  • 431 sq ft
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 3 Double Beds

Suite, Oceanfront (Elite Club, M)

  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, L)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(25 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cabo San Lucas

Located in El Medano Ejidal, Hotel Riu Palace Baja California - Adults Only - All Inclusive is within a 10-minute walk of popular sights such as Medano Beach and Cabo San Lucas Bay. This 602-room, 4.5-star property has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Medano Beach - 2 min walk - 0.1 miles
  • Cabo San Lucas Bay - 9 min walk - 0.5 miles
  • Plaza San Lucas - 14 min walk - 0.8 miles
  • Cabo San Lucas Country Club - 19 min walk - 1.0 mile
  • Puerto Paraiso Mall - 4 min drive - 2.4 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 39 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪La Iguana - ‬6 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪Promenade - ‬7 min walk
  • ‪Torote Steak House - ‬5 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Hotel Riu Palace Baja California - Adults Only - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this adults-only property include a gym, a steam room, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Balconies or patios, minibars, and coffee makers are also available. Housekeeping is available on request.
A health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, aerobics classes, and live performances.

Is a free cancellation option available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What can I see close to Hotel Riu Palace Baja California - Adults Only - All Inclusive?

This property is situated in El Medano Ejidal within a 10-minute walk of Medano Beach and Cabo San Lucas Bay. You'll also find Marina Del Rey and The Arch within a short drive.

Is there parking available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a casino on the premises?

No, Hotel Riu Palace Baja California - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Hotel Riu Palace Baja California - Adults Only - All Inclusive a good place to stay for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and 7 restaurants.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Baja California - Adults Only - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Baja California - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Hotel Riu Palace Baja California - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Baja California - Adults Only - All Inclusive is Los Cabos Intl. Airport (SJD), which is 27.6 mi away (39 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Baja California - Adults Only - All Inclusive comes with a balcony.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Palace Baja California - Adults Only - All Inclusive.

Reviews

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 2867 out of 4642 reviews
Rating 8 - Good. 973 out of 4642 reviews
Rating 6 - Okay. 429 out of 4642 reviews
Rating 4 - Poor. 170 out of 4642 reviews
Rating 2 - Terrible. 203 out of 4642 reviews

Reviews

10/10 Excellent

Manuela Marianne

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very cleaned. The staff amazing. Great location.
Stayed 6 nights in Dec 2025

8/10 Good

Melissa Darciann

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The place was good it was clean and food was better than expected. Very unhappy about the spa. In the rooms it says book online for the spa. I did just that booked online throu the resorts app. Received and time date and amount owed for services credit card on file. I arrive with my friend looking forward to a day at the spa. Was told upon arrival our online booking didn’t count as a reservation and is just a “suggestion “ but not a reservation but I had a screen shot of booking and time and date. Spa attendant was rude not helpful said no openings for days. Now I see why no one goes to the spa there very disappointing first vacation without my 4 kids in 9 years and couldn’t even enjoy a spa day with my friend.
Stayed 4 nights in Nov 2025

6/10 Okay

Hamid

Traveled with group
It is above the average property and 3.5 star at best. We had an expensive sunglasses stolen from deep hidden in the luggage when we were not in the room. The liquor quality was cheap and honestly so was the price of stay. You could have upgrade for mor money. The partial ocean view upgrade was a joke! Donot do it. The Italian restaurant was bad. The Asianone was good. The buffet was very good. The room was very basic and service was inadequate. There was no room cleaning every day unless you asked for it not just by the sign on the door but by asking for it in person. The TV ib room was awkward to use and useless as the in room telephone withnno directory to dil even the front desk!
Stayed 3 nights in Oct 2025

10/10 Excellent

Divyeshkumar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Spectacular views, Good food, Friendly employees, Riu Parties, Great selection of drinks.
Stayed 4 nights in Oct 2025

8/10 Good

Camira

Stayed 6 nights in Oct 2025

8/10 Good

Nikell

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lovely staff (Lutty at the pool bar and Carmen at breakfast were absolutely the best), and good food! The only thing i don’t like is that out of our 6 day stay, we were not able to go to the steakhouse! They allow elite members to make reservations only and then everyone else can only go as soon as they open. If you’re not there at 530pm you will not be going and that’s unfortunate and unacceptable. They need to come up with a better system to make sure that everyone is able to go.
Stayed 6 nights in Oct 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
No discounts or accommodations for hurricane. All events canceled made it feel like a waste
Stayed 2 nights in Oct 2025

10/10 Excellent

DANNY

Stayed 4 nights in Oct 2025

4/10 Poor

Jennifer

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Propert has definitely gone down hill in the last year
Stayed 7 nights in Jul 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great resort overall for the price point. The only negative, because it is an all inclusive, is young people drink way too much and got annoying. One person threw up in the pool bar & the next day all over the patio next to the pool.
Stayed 4 nights in Sep 2025

4/10 Poor

Vanessa

Disliked: Staff & service
Front desk staff rude, not helpful. Maid service was ok, no face towels, took robes.
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was beautiful room was very nice. Only thing when daily cleaning of room they never gave us significant towels even when we requested it. Other than that Hotel Resort was beautiful and great. Thank you very much
Stayed 4 nights in Sep 2025

10/10 Excellent

Irina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort. My room was beautifully cleaned and the food was amazing.
Stayed 4 nights in Sep 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service
Stayed 6 nights in Sep 2025

8/10 Good

Paula

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, and really nice pools. The staff members were very accommodating, and friendly. Had a delightful stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Carlos A

Stayed 6 nights in Aug 2025

10/10 Excellent

Everett K

Stayed 5 nights in Sep 2025

4/10 Poor

Jennifer

Traveled with group
Disliked: Property conditions & facilities
I have been to many RIU hotels. I WAS a fan of the chain, however after this experience im done with this chain. The woman checking me in at the reception desk was nasty and rude and dismissive. The food was terrible. We ate at the steakhouse on the last night and that was the best place on the resort to eat. Every other restaurant was gross, and the buffet was bad. Bland, over or under cooked, honestly it just tasted bad. What you need to know is the steakhouse only serves 200 for the night, its first come first serve. If you come after 7:00 you will NOT be sat for dinner. The walls were dirty, tiles cracked, power went out, drinks watery, many of the staff were nasty and rude even the lunch staff at the grill. Do not come here unless you plan to spend most of the trip OFF the resort. I will say you have a beautiful view at this resort.
Stayed 4 nights in Sep 2025

4/10 Poor

Kieth

Traveled with partner
Liked: Cleanliness, staff & service
I think the pool area was nice enough. The food over all was not really very good. The shows compared to the shows at the RIU Palace Puerta Vallarta were not very good. The staff and the service was incredible. I would not stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed myself everything went well. The staff and the Agave restaurant weren’t amazing!
Stayed 3 nights in Sep 2025

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved getting this resort offered, and the beach view was amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going and loved it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karma

Stayed 7 nights in Sep 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the locals on beach, they could be very rude. Maid & Restaurant servers were great!
Stayed 7 nights in Sep 2025