Hard Rock Hotel Los Cabos All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

Aerial view
Creator video - submitted by Jet Set with Sarita
Flat-screen TV
5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

View in a map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473
  • Place, El Cardonal Golf Course
    ‪4 min drive‬
  • Place, Diamante Golf Courses
    ‪7 min drive‬
  • Place, Quivira Golf Club
    ‪16 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪45 min drive‬

Room options

Rock Suite Ocean View Two Bedroom

  • Sleeps 7

Deluxe Family Two Bedrooms

  • Sleeps 7

Junior King Suite

  • Sleeps 3

Room Luxury with Sea View

  • 516 sq ft
  • Sleeps 3

Room, Ocean View (Rock Royalty, King)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 516 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Oceanfront (Rock, Swim-up, Personal Assistant)

  • Ocean view
  • 1240 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Terrace, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 1240 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Oceanfront (Rock, Personal Assistant)

  • 1240 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (King)

8.0 out of 10
Very good
(22 reviews)
  • Garden view
  • 814 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, Partial Ocean View (King)

8.2 out of 10
Very good
(80 reviews)
  • Partial ocean view
  • 516 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room (Swim-up King)

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 516 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, 2 Queen Beds, Partial Ocean View

7.2 out of 10
Good
(17 reviews)
  • Partial ocean view
  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 1240 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Room, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1044 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Terrace, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 1762 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Oceanfront (Rock, Swim-up, Personal Assistant)

  • Ocean view
  • 1762 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

  • 1762 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

Deluxe Room, 2 Queen Beds (Gold)

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 1762 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

Room, 2 Queen Beds, Ocean View (Rock Royalty)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 517 sq ft
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed (Gold)

8.0 out of 10
Very good
(13 reviews)
  • Garden view
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Deluxe with Garden View

  • 516 sq ft
  • Sleeps 4

Room Deluxe with Garden View

  • 516 sq ft
  • Sleeps 4

Deluxe Partial Ocean View King

  • Sleeps 3

Deluxe Partial Ocean ViewTwo Queen Beds

  • Sleeps 3

Rock Royalty Ocean View King

  • Sleeps 3

Rock Royalty Ocean View Two Queen Beds

  • Sleeps 3

Rock Suite Swim Up Ocean Front Two Bedroom With Personal Assistant

  • Sleeps 7

Rock Suite Ocean Front Two Bedroom

  • Sleeps 7

Platinum Deluxe Room With Swim Up

  • Sleeps 3

Deluxe Platinum Room

  • Sleeps 2

Rock Suite Rooftop Terrace Ocean View Two Bedroom

  • Sleeps 7

Deluxe Gold Two Queen Beds

  • Sleeps 3

Rock Suite Swim-up Ocean Front One Bedroom

  • Sleeps 3

Rock Suite Ocean View One Bedroom

  • Sleeps 3

Rock Suite Ocean Front One Bedroom

  • Sleeps 3

Deluxe Swim-up King

  • Sleeps 4

Rock Suite Ocean Front One Bedroom With Personal Assistant

  • Sleeps 4

Rock Suite Ocean View One Bedroom With Personal Assistant

  • Sleeps 4

Rock Suite Swim-up Ocean Front One Bedroom With Personal Assistant

  • Sleeps 4

Deluxe Gold King Room

  • Sleeps 3

Room Deluxe

  • 516 sq ft
  • Sleeps 4

Room Deluxe with Sea View

  • 516 sq ft
  • Sleeps 3

Family Room -7 guests- Deluxe

  • 1033 sq ft
  • Sleeps 7

Suite Deluxe with Sea View

  • 1237 sq ft
  • Sleeps 4

Suite Deluxe

  • 1754 sq ft
  • Sleeps 7

Suite Deluxe

  • 1237 sq ft
  • Sleeps 4

Suite Deluxe

  • 1754 sq ft
  • Sleeps 7

Suite Deluxe with Sea View

  • 1237 sq ft
  • Sleeps 4

Suite Deluxe

  • 1754 sq ft
  • Sleeps 7

Suite Deluxe with Sea View

  • 1237 sq ft
  • Sleeps 4

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About the neighborhood

Cabo San Lucas

Hard Rock Hotel Los Cabos All Inclusive places you 3.5 mi (5.6 km) from Diamante Golf Courses. This 639-room, 4.5-star hotel welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 8 restaurants.

What's nearby

  • El Cardonal Golf Course - 4 min drive - 1.2 miles
  • Diamante Golf Courses - 7 min drive - 2.2 miles
  • Eldorado Golf Club - 13 min drive - 3.6 miles
  • Desert Park Natural Reserve - 13 min drive - 3.6 miles
  • Quivira Golf Club - 16 min drive - 4.3 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 51 min drive

Restaurants

  • ‪Zen - ‬2 min walk
  • ‪Quivira Steakhouse - ‬14 min drive
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • ‪Sunlight - ‬1 min walk

About this property

Hard Rock Hotel Los Cabos All Inclusive

Guests of Hard Rock Hotel Los Cabos All Inclusive have access to a full-service spa, 5 outdoor pools, and a children's pool. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive hotel include a gym, free WiFi in public areas, and a conference center.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and free long-distance calls.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 36 treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3200 per pet, per week
  • Dogs and cats only
  • 1 total (49 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 3200 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive

Frequently asked questions

Will I find all-inclusive rates at Hard Rock Hotel Los Cabos All Inclusive?

Hard Rock Hotel Los Cabos All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hard Rock Hotel Los Cabos All Inclusive?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Los Cabos All Inclusive on Apr 20, 2026 start from $511, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hard Rock Hotel Los Cabos All Inclusive?

Hard Rock Hotel Los Cabos All Inclusive offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do near Hard Rock Hotel Los Cabos All Inclusive?

This hotel is located in Cabo San Lucas, close to Marina Del Rey, Lover's Beach, and The Arch. You'll also find Diamante Golf Courses and Quivira Golf Club within a short drive.

Will I be able to park at Hard Rock Hotel Los Cabos All Inclusive?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hard Rock Hotel Los Cabos All Inclusive?

Rock Spa® is the hotel's spa and services include deep-tissue massages, hot stone massages, and detox wraps.

Does Hard Rock Hotel Los Cabos All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 5 outdoor pools, 8 restaurants, and a swim-up bar at this hotel.

Does Hard Rock Hotel Los Cabos All Inclusive feature a casino on the premises?

No, Hard Rock Hotel Los Cabos All Inclusive doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Los Cabos All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Hard Rock Hotel Los Cabos All Inclusive?

This beachfront hotel offers many amenities for couples such as 8 restaurants and some guestrooms include a private pool and a fireplace.

Are there hot tubs at Hard Rock Hotel Los Cabos All Inclusive?

No, but guests can enjoy a steam room at this hotel.

Does Hard Rock Hotel Los Cabos All Inclusive feature a restaurant that includes a breakfast menu?

No, Hard Rock Hotel Los Cabos All Inclusive doesn't have a restaurant that serves breakfast.

Does Hard Rock Hotel Los Cabos All Inclusive allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Los Cabos All Inclusive for a fee of MXN 3200 per pet, per week. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Los Cabos All Inclusive?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Hard Rock Hotel Los Cabos All Inclusive?

The closest major airport to Hard Rock Hotel Los Cabos All Inclusive is Los Cabos Intl. Airport (SJD), which is about 25.6 mi away.

Can I book a room with a balcony at Hard Rock Hotel Los Cabos All Inclusive?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and garden views.

Does Hard Rock Hotel Los Cabos All Inclusive offer wedding services?

There are wedding services available at Hard Rock Hotel Los Cabos All Inclusive if that's in your vacation plans.

Hard Rock Hotel Los Cabos All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 719 out of 1242 reviews
Rating 8 - Good. 212 out of 1242 reviews
Rating 6 - Okay. 130 out of 1242 reviews
Rating 4 - Poor. 74 out of 1242 reviews
Rating 2 - Terrible. 107 out of 1242 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Rakesh

Stayed 2 nights in Dec 2025

10/10 Excellent

Paramjeet

Stayed 3 nights in Dec 2025

10/10 Excellent

Malcolm-Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view was excellent and the staff were friendly throughout our stay. However, we had to request an infant crib several times before it was finally delivered later that evening, which was inconvenient. The room was very clean, the pool area was lovely, and the food was good. The on-site restaurants were fantastic and were definitely the highlight of the resort.
King size bed
Common area
Suite tv
Bathroom.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mohit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel service, cleanliness, resturants, hospitality was at its best.
Stayed 4 nights in Dec 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fabulous except check-in takes forever!
Stayed 4 nights in Dec 2025

2/10 Terrible

Kirbie Louis, Baton Rouge

Disliked: Cleanliness, amenities, property conditions & facilities
The room cleanliness was terrible. You can visibily see the dirt on the floor, mirrors and other surfaces. It was if the room had not been cleaned from the past 6 guest. They are adding another building so the partial ocean view is obstructed by the construction and if you step to the very tip of the balcony you see more of the ocean. I reported the issues to the staff and they were very nice. However, the new room they put us in was dirty as well. While using the bathroom I saw a roach and the room was not fully clean. The Zen restaurant was closed two of the nights while there and the iPad that had information regarding activities around the hotel had the wrong dates. So I missed the fire show and foam party. Overall I would never stay again and my experience was horrible. I moved my flight up on my departure day so that I can leave as soon as possible.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sotirios Stefanos

Traveled with partner
The staff was amazing, the hotel is fantastic and all the restaurants have great food. Excellent experience!
Stayed 3 nights in Dec 2025

10/10 Excellent

Brandon, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great service. Had a wonderful time
Stayed 3 nights in Dec 2025

10/10 Excellent

YARELY

Liked: Cleanliness, amenities, property conditions & facilities
"The Hard Rock Cafe in Cabo is a total blast! The atmosphere is electric, with music memorabilia everywhere you look – a true feast for the eyes. The staff are super friendly and make you feel like part of the Hard Rock family. The food is classic American fare done right. The burgers are juicy, the nachos are loaded, and the cocktails are strong. Plus, the location is perfect, right in the heart of Cabo. Whether you're looking for a fun night out or just a tasty meal, this place rocks!"
Stayed 4 nights in Nov 2025

10/10 Excellent

Sarmad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved had rock and everything was amazing and it was an enjoyable stay recommend it to all my family and friends
Stayed 4 nights in Dec 2025

10/10 Excellent

Carleen

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
I loved everything about this hotel. My room was great and the staffs went above and beyond every time
Stayed 3 nights in Dec 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
The room is OK The shower in the tub was dirty. They didn’t have enough towels. I had to ask for more shampoo. The elevator didn’t work to go down had to take stairs
Stayed 3 nights in Dec 2025

8/10 Good

Michael Dean

Liked: Cleanliness, amenities, property conditions & facilities
The room was good, the staff were amazing. Miguel Angel was an awesome host. He always made sure we had anything we needed with in his control. The food was good in the onsite Resturaunt’s. The only issue we had was that the pool water at the adult pool was way too cold. CABO COLD PLUNGE. The other pools seemed much warmer. Even the adult hot tub was cold.. hope that gets addressed soon. Thanka
Stayed 8 nights in Dec 2025

10/10 Excellent

Nebojsa

Stayed 7 nights in Dec 2025

2/10 Terrible

Christopher

Stayed 6 nights in Dec 2025

10/10 Excellent

lawrence

The
Stayed 1 night in Dec 2025

2/10 Terrible

Favio A

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Pésimo servicio
Stayed 3 nights in Dec 2025

10/10 Excellent

wen chieh

Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Sukhver

Stayed 5 nights in Dec 2025

10/10 Excellent

Alexander Lee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
People were amazing especially Valentin at the Market
Stayed 6 nights in Nov 2025

8/10 Good

Kezia Mae

Stayed 4 nights in Nov 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful stay, the room, common areas, and grounds were very clean. The service was incredible, very attentive staff. Pool-we spent our pool time at the family pool, the entertainment staff does a phenomenal job keeping everyone engaged. Lily really worked hard at keeping the pool goers engaged. Joan our server at the pool was excellent, he provided top notch service, checking on us regularly and fulfilling drink and food orders accurately. Restaurants - we ate at all the restaurants and they were wonderful. Los Gallos the mollete for breakfast is so good as was the chilaquiles and ceviche for lunch divine. UMO the brisket para taquer is excellent for a starter. The short rib and Chamorro Cochinita Piblil, were excellent. TORO- Excellent service by I think her name was Catalina, we went with the ribeye and it was cooked perfectly, excellent flavor just seasoned with salt and pepper the marinated vegetables are very good too and Cacoa for dessert is a must. Caio - WOW!! Italian is my favorite and this restaurant is top notch, this chef really has put together an absolutely delicious menu. Parmigiana di Melanze - Phenomenal!!! The Surf n Turf is excellent and worth the extra expense. La Roman pizza excellent flavor, I prefer a crispier crust but not a deal breaker. Arrabbiata was excellent I am a huge fan of Tagliatelle and this dish did not dissapoint. Caffeto - coffee was excellent we had it daily. Zen - very good rib eye bao buns were delicious.
Stayed 4 nights in Oct 2025

8/10 Good

Yang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room has unpleasant smell.
Stayed 4 nights in Nov 2025

6/10 Okay

Wolfgang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were cold and not heated, the food in most restaurants was far below par for what one would expect from a Hard Rock facility.
Stayed 4 nights in Nov 2025