4/10 Poor
Patrick
Jul 24, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pictures and any ratings over 0-2 are deceiving. There is a sign on the front desk that says people rated it an 8. something and there is NO WAY unless they were all ratings from family members! When I entered my room, the smoke detector was hanging from the ceiling with no batteries. Toilet seat was only halfway hinged and when I left my room, the door latch would not connect, so my room would not lock. I reported these things and they were fixed, however, at a very inconvenient time. After they fixed the door (which they had to remove the handle and take it all apart), my key cards had to be re-programmed EVERY TIME I LEFT THE ROOM. So it was not very convenient for me to have to go to the front desk every time I returned to the hotel. One of the reasons I picked this hotel was because the listing said there was a pool, which was closed indefinitely- I would not have known that unless I asked for pool hours. Hallways smell bad, only working ice machine was on 1st floor next to desk. Every time I had to get ice, the desk clerk would come over to watch how much I was taking (an amount comparable a quart-sized ziplock bag) yet they let renters from Red Roof Inn next door come in and fill up big containers. Hotel luggage carts were falling apart - I’m sure I’ll need a tetanus shot from using them.
Patrick
Stayed 6 nights in Jul 2025