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Hotel Serpiano Panorama Retreat

3.0 star property

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Photo gallery for Hotel Serpiano Panorama Retreat

Exterior
Panoramic Double Room, Lake View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi
Front of property
Free daily buffet breakfast
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867
  • Place, Monte San Giorgio
    ‪2 min walk‬
  • Place, Lake Lugano
    ‪22 min drive‬
  • Place, Palazzo dei Congressi
    ‪35 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪36 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | In-room dining

Comfort Single Room

  • Garden view
  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room, 2 Twin Beds

Comfort Double Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Comfort Double Room, 2 Twin Beds

  • Garden view
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Deluxe Double Room, 1 Queen Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Romantic Double Room, 1 Queen Bed, Mountain View

Romantic Double Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Romantic Double Room, 1 Queen Bed, Mountain View

  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Brusino Arsizio

Located within a 5-minute walk of Monte San Giorgio, Hotel Serpiano Panorama Retreat is within 2 miles (3 km) of Mount San Giorgio. This 84-room, 3-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Monte San Giorgio - 2 min walk - 0.1 miles
  • Lake Lugano - 22 min drive - 11.7 miles
  • Palazzo dei Congressi - 35 min drive - 22.4 miles
  • Como-Brunate Funicular - 36 min drive - 17.2 miles
  • Funicolare Monte Brè - Cassarate Station - 36 min drive - 23.0 miles

Getting around

  • Mendrisio Station - 15 min drive
  • Lugano (LUG-Agno) - 53 min drive

Restaurants

  • ‪Albergo Svizzero - ‬19 min drive
  • ‪Al Posto Giusto - ‬24 min drive
  • ‪Grotto Eguaglianza - ‬20 min drive
  • ‪Ofelè - ‬24 min drive
  • ‪La Tana del Sauro - ‬1 min walk

About this property

Hotel Serpiano Panorama Retreat

At Hotel Serpiano Panorama Retreat, guests enjoy a full-service spa, an indoor pool, and a gym. A stay here includes free parking. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and LCD TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers. Other amenities include balconies or patios, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Centro Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Al Serpiano

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during January, February, March, November, and December.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 18 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Serpiano
Serpiano
Serpiano Brusino Arsizio
Serpiano Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel Brusino Arsizio

Frequently asked questions

Are free cancellation options available at Hotel Serpiano Panorama Retreat?

Hotel Serpiano Panorama Retreat provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Serpiano Panorama Retreat?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Serpiano Panorama Retreat on Jun 9, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Serpiano Panorama Retreat?

This hotel is located in Brusino Arsizio within a short 4-minute walk of Monte San Giorgio. You'll also find Mount San Giorgio and Museo dei Fossili within a short drive.

Will I be able to park at Hotel Serpiano Panorama Retreat?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station is also available.

Is a spa located at Hotel Serpiano Panorama Retreat?

Centro Spa is the hotel's spa and services include deep-tissue massages, body scrubs, mani/pedis, and facials.

Does Hotel Serpiano Panorama Retreat feature a casino on the premises?

No, Hotel Serpiano Panorama Retreat doesn't have a casino.

Will I find an indoor pool at Hotel Serpiano Panorama Retreat?

Yes, this hotel has an indoor pool.

Is Hotel Serpiano Panorama Retreat good for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Hotel Serpiano Panorama Retreat?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Serpiano Panorama Retreat have a restaurant that serves breakfast?

Yes, Hotel Serpiano Panorama Retreat serves free buffet breakfast at Ristorante Al Serpiano each morning.

Will Hotel Serpiano Panorama Retreat allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Serpiano Panorama Retreat for a fee of CHF 18 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Serpiano Panorama Retreat?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Serpiano Panorama Retreat?

The closest major airport to Hotel Serpiano Panorama Retreat is Lugano (LUG-Agno), which is 20.5 mi away (53 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 22.2 mi away.

Can I book a room with a balcony at Hotel Serpiano Panorama Retreat?

Yes, every guestroom at Hotel Serpiano Panorama Retreat comes with a balcony/patio and some offer lake and garden views.

Does Hotel Serpiano Panorama Retreat host weddings?

There are wedding services available at Hotel Serpiano Panorama Retreat if that's in your vacation plans.

Hotel Serpiano Panorama Retreat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 250 reviews
Rating 8 - Good. 117 out of 250 reviews
Rating 6 - Okay. 26 out of 250 reviews
Rating 4 - Poor. 7 out of 250 reviews
Rating 2 - Terrible. 2 out of 250 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view from the restaurant. Well worth visiting on a family trip.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Très belle vue .je recommande
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prachtig uitzicht over het meer van Lugano

Mooi complex met alle comfort. Wij waren hier 1 nacht , voor de wandelaar en fietser perfect.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hôtel avec super vue sans recharge électrique

Hôtel super bien situé - très au calme avec une vue magique sur le lac. Toutefois pour les charges de voiture électrique, c’est une prise simple qui recharge en 4 - juste insupportable quand l’hôtel s’affiche avec recharge électrique
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Bona

Liked: Cleanliness, staff & service, property conditions & facilities
Super personal und wunderschöne Aussicht.
Stayed 1 night in Aug 2024
Verified

8/10 Good

renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tornato dopo qualche anno, sempre piacevole soggionnarci, peccato solo la mancanza di aria condizionata in questi giorni di caldo infernale, ma certo non è il clima che si ha normalmente in montagna e quindi se ne capisce l'assenza
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Jesper

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Behov av renovering

Ingen AC, outhärdligt varmt i rum och utrymmen. Spindelväv i rummen. Säkert bra hotell för 20 år sen men i desperat behov av renovering. Men bra utsikt och bra service!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit séjour avec un bon service.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phantastischer Ausblick

Sehr freundlicher Empfang an der Rezeption. Tolles Team beim Abendessen. Wir hatten sehr viel Spaß mit dem aufmerksamen Personal. Das Team beim Frühstück bedarf Nachschulungen hinsichtlich Tische abräumen, Getränke und Essen Auffüllung sowie Freundlichkeit. Der Ausblick vom Hotel ist grandios, wenn nicht sogar einmalig.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war sehr nett und der Pool war angenehm.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Evelyne karin

Liked: Cleanliness, property conditions & facilities, room comfort

View, view, view

Sensationelle Aussicht. Immer wieder gerne.
Stayed 1 night in Oct 2022
Verified

4/10 Poor

David

Disliked: Staff & service, room comfort

Séjour bof bof

Un hôtel qui se prend pour un hôtel 3 étoiles mais qui n’a rien d’un 3 étoiles : - pas de climatisation dans les chambres - lavabo bouché - Service de restauration très long - un bâtiment et décoration qui ont besoin d’être rafraîchis
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Shahzia

Liked: Staff & service
Disliked: Cleanliness
Café horrible, croissants dégelés, jus d’orange médiocre, pas d’œufs brouillés au petit dej. Chambre pleine de poussière! Pas de crème pour le corps. Personnel sympa et serviable.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une magnifique vue
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and an amazing breakfast buffet. Clean and beautiful wellness area
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent emplacement avec une vue sur la région de Lugano.
Stayed 5 nights in Oct 2021
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft isch schön gelegen wenn man mal dort ist. Die Strasse ist sehr eng und in schlechtem Zustand. Unterkunft ist sehr abgeschieden. Ideal zum erholen. Zustand des Hotel ist eher in die Jahre gekommen und daher den Preis nicht wert.
Stayed 3 nights in Sep 2021
Verified

6/10 Okay

Vito

Liked: Cleanliness, staff & service
Das TV Gerät ging nicht richtig , die Spülung hat nicht richtig funktioniert das Essen war teuer , speziell der Wein war überrissen teuer. Das Panorama ist schön
Stayed 7 nights in Sep 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant très sympathique, qui parle plusieurs langue.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mit herrlicher Aussicht über Luganersee. Gute Küche.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Véronique

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Serpiano

Hotel super calme avec jolie spa .accueil sympathique. Par contre si la carte du restaurant était super bonne. Les serveurs était totalement inqualifier et devraient etre formé. Genre pas capable de nous réserver la table demander. Commande une bouteille de vin 🍷la pose sur la table sans dégustation .ne rapporte pas de pain .pour le petit-déjeuner c est les clients qui doivent.x aller mettre leur table eux même..chercher serviette et couverts. Pendant que les serveurs tournent sans savoi quoi faire. Parle anglais mais ne se donne mais pas la peine de parler en italien .service a revoir car déplorable. Vue le prix .je pense que le service doit êtres top.mieux servie au restaurant du téléphérique à 1kl a pieds
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundlich, sehr ruhig und schön, das einzigste was ein bisschen stört, fernseher mit sehr wenig sendern und alt, dä wäre was zu verbessern
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle découverte ☺️

Super découverte hôtel dans les hauteurs avec une magnifique vue et terrasse Point de départ sur des belles randonnées et une télé cabine qui vous amène au bord du lac puis ont a traversé le lac avec le bateau et manger sur une belle terrasse Ont a passé 4 belles journée entre amis
Stayed 3 nights in May 2021
Verified

8/10 Good

Dabbaghi

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel bien situé, très propre, personnelles accueillants, le Spa reste ☑ parcontre le restaurant de l'hôtel n'a rien avoir avec ce qu'on imagine par rapport les photos posté sur le site de l'hôtel, la carte très bref, les assiettes pas digne d'un restaurant.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel with amazing views

Good hotel located on top of the Monte San Giorgio hill overlooking the lake of Lugano. Very quiet surroundings with great views. Good Spa infrastructure (basic) and excellent Massages available. The food was good in germ of price/value.
Stayed 3 nights in Apr 2021

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