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Hotel Grand Chancellor Brisbane

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Brisbane

Outdoor pool, sun loungers
Deluxe King Room | In-room safe, desk, soundproofing, iron/ironing board
Meeting facility
Interior entrance
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪12 min walk‬
  • Place, Suncorp Stadium
    ‪3 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior King Suites - High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Suites - High Floor with Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Executive King Room

In-room safe, desk, soundproofing, iron/ironing board

Executive King Room

  • Sleeps 2
  • Free WiFi

Deluxe King Room With Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Superior King Room-High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room-High Floor with Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room with Balcony

8.8 out of 10
Excellent
(16 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | Living area | 32-inch TV with cable channels, pay movies

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room with Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe King Room With Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room With Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Superior King Room-High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room-High Floor with Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room With Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room With Balcony

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Executive King Room

Executive King Room | In-room safe, desk, soundproofing, iron/ironing board

Executive King Room

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, iron/ironing board

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for Superior King Room - High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room - High Floor with Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

View all photos for Executive King Room

In-room safe, desk, soundproofing, iron/ironing board

Executive King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Brisbane

Located in Spring Hill, Hotel Grand Chancellor Brisbane is within a 5-minute walk of Roma Street Parkland and within 15 minutes of other popular attractions like Queen Street Mall. This 4-star hotel has 230 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Roma Street Parkland - 3 min walk - 0.2 miles
  • Brisbane City Hall - 10 min walk - 0.6 miles
  • Queen Street Mall - 12 min walk - 0.7 miles
  • Treasury Building - 14 min walk - 0.8 miles
  • Suncorp Stadium - 3 min drive - 1.2 miles

Getting around

  • Brisbane Central Station - 9 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • ‪The Garden Room - ‬6 min walk
  • ‪Sportsman Hotel - ‬4 min walk
  • ‪Frescos Restaurant - ‬1 min walk
  • ‪Knowhere Brisbane - ‬5 min walk
  • ‪The Alliance Hotel - ‬7 min walk

About this property

Hotel Grand Chancellor Brisbane

Guests staying at Hotel Grand Chancellor Brisbane enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for AUD 30 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, a conference center, and express check-out.
32-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: AUD 30.00

Express check-out available

Special check-in instructions

The property charges 3.18 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 19 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Only chip-and-PIN credit cards are accepted for onsite payments.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill

Hotel Grand Chancellor Brisbane

Grand Chancellor Brisbane Spring Hill

Grand Chancellor Brisbane

Hotel Grand Chancellor Brisbane Hotel

Hotel Grand Chancellor Brisbane Spring Hill

Hotel Grand Chancellor Brisbane Hotel Spring Hill

Frequently asked questions

Is a free cancellation option available at Hotel Grand Chancellor Brisbane?

Hotel Grand Chancellor Brisbane provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Grand Chancellor Brisbane?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Brisbane on Jun 10, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Grand Chancellor Brisbane?

This hotel is situated in Spring Hill within a short 5-minute walk of Roma Street Parkland and also 12 minutes on foot from Queen Street Mall. You'll also find Suncorp Stadium and XXXX Brewery within a short drive.

Will I be able to park at Hotel Grand Chancellor Brisbane?

Yes, parking is offered for AUD 30 per night with in/out privileges. An electric car charging station is also available for guests.

Does Hotel Grand Chancellor Brisbane feature a casino?

No, Hotel Grand Chancellor Brisbane doesn't have a casino.

Is there an indoor pool at Hotel Grand Chancellor Brisbane?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Grand Chancellor Brisbane good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hotel Grand Chancellor Brisbane have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Grand Chancellor Brisbane feature a restaurant that includes a breakfast menu?

Yes, Hotel Grand Chancellor Brisbane serves buffet breakfast for a surcharge each morning at Frescos Restaurant.

Does Hotel Grand Chancellor Brisbane allow pets to stay free of charge?

No, pets aren't allowed at Hotel Grand Chancellor Brisbane though service animals are welcome.

Does Hotel Grand Chancellor Brisbane have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel Grand Chancellor Brisbane?

The closest major airport to Hotel Grand Chancellor Brisbane is Brisbane Airport (BNE), which is 10.2 mi away (15 minutes by car).

Can I book a room with a balcony at Hotel Grand Chancellor Brisbane?

Yes, some guestrooms at Hotel Grand Chancellor Brisbane offer a balcony and may feature city views.

Does Hotel Grand Chancellor Brisbane have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Grand Chancellor Brisbane.

Hotel Grand Chancellor Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

katie

Our stay was great, room was clean and staff helpful. However we were woken up at 6am with the housekeepers making loads of noise. Banging cups, glassware and the trolley etc which went got a good hour. Which was hoping for a sleep in but apart from that it was good
Stayed 1 night in Feb 2026

4/10 Poor

Peter

Disliked: Amenities
Room was lacking in many things that for the price I would have expected. No mini bar , no bottled water. no robes, to few coat hangers etc
Stayed 2 nights in Feb 2026

6/10 Okay

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was ok - I tried to upgrade my room but was unable as they were booked out Staff were very friendly & welcoming
Stayed 4 nights in Feb 2026

2/10 Terrible

Caroline

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived before 2pm, and they were unable to accomodate earlier check-in. However, we did the credit card and id process, yet they never thought to call us past 2pm to tell us our room was ready. At 3pm when back, they never even bothered delivering our checked in luggage up to the rooms to be there upon arrival! So, no considerate forward planning for a 4.5 start hotel. On top of this, all sanitiser stations had no hand sanitiser in them, and were not replenished when asked (until the next day) ! Lastly, the bathrooms were in need of renovating and cleaning with piles of dust pertruding out of the fan. So, when fan was on, lord knows what was circulating! They would not honour a later check-out when asked. Until of course, I then told them to come up and inspect the state of the fan. Only then, did we get a later check-out and moved to another room. So, I would not stay there again at all !
Stayed 1 night in Feb 2026

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities
No vent in bathroom causing condensation in the bathroom and leaving belongings wet, if you leave the door open it has the potential to set the fire alarms could go off. But everything else I would give 5 stars.
Stayed 2 nights in Feb 2026

10/10 Excellent

Barb

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly helpful front desk reception. Knowledge of local area
Stayed 1 night in Feb 2026

10/10 Excellent

kiah

Liked: Cleanliness, property conditions & facilities
yes
Stayed 1 night in Jan 2026

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and the staff went out of their way to assist us
Stayed 1 night in Jan 2026

6/10 Okay

Mary-Ellen

Liked: Staff & service, amenities
I felt I had selected the property on the basis of free parking - this was disputed. Absolutely no negotiating with staff. I was simply viewed as incorrect. No apology nothing.
Stayed 1 night in Jan 2026

8/10 Good

Dianne

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 2 nights in Dec 2025

8/10 Good

sungjei

Stayed 2 nights in Dec 2025

10/10 Excellent

Chiechefulam

Liked: Cleanliness
All good
Stayed 1 night in Oct 2025

8/10 Good

Trent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy great price
Stayed 1 night in Dec 2025

8/10 Good

Janet

Stayed 2 nights in Dec 2025

10/10 Excellent

Ella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room was nice with a very comfortable bed. It was also nice and quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, just wish breakfast was available earlier, but otherwise it was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

stephen

Stayed 1 night in Nov 2025

4/10 Poor

Simon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked three rooms for six people and rang ahead to confirm bed arrangements, as instructed by the hotel. On arrival, staff said there was no record of the call and were unwilling to help, instead suggesting a $40 roll-away bed. After returning from a concert, we discovered the rooms were allocated incorrectly and had to swap them ourselves. Key cards were not updated, resulting in one guest being locked out for nearly an hour late at night, with staff showing little urgency or care. Bathrooms were tiny and not very clean, breakfast service was unfriendly, and coffee was poor. Overall, a very disappointing stay due to poor communication and customer service. Would not return.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all -trains, shops, food & venues
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Traveled with group
Liked: Cleanliness, staff & service, amenities
ALL GOOD - THATS WHY WE COME BACK.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy our stay at HGC.
Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, amenities
Upgrade room, good room service. Staff friendly. Parking easy. Good for work stay.
Stayed 1 night in Nov 2025

6/10 Okay

simone

Stayed 1 night in Nov 2025

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