Communication, directions, and check in and out instructions were clear and easy to follow. The stay came with a parking spot and the location was easy to walk to town from. Close to restaurants, shops, and the hot springs. The accomodations were clean and modern. The kitchen has everything we needed. The host, Bruce, lives upstairs. He was friendly and conversant without being intrusive. Overall we had a great time in Glenwood Springs and would stay here again.