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Down Hall Hotel

4.0 star property

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Photo gallery for Down Hall Hotel

Aerial view
Aerial view
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Lounge
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Explore the area

View in a map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Place, The Gibberd Garden
    ‪16 min drive‬
  • Place, Bishop's Stortford Golf Club
    ‪17 min drive‬
  • Place, Hatfield Forest Country Park
    ‪20 min drive‬
  • Airport, London (STN-Stansted)
    ‪22 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, desk

Classic Double Room

8.8 out of 10
Excellent
(38 reviews)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, down comforters, in-room safe, desk

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 64 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Estate Patio Room

Estate Patio Room | Premium bedding, down comforters, in-room safe, desk

Estate Patio Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bishop's Stortford

Down Hall Hotel places you within a 10-minute drive of Maize Maze and Hatfield Forest Country Park. This 98-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • The Gibberd Garden - 16 min drive - 8.6 miles
  • Bishop's Stortford Golf Club - 17 min drive - 9.2 miles
  • Harlow Falconry - 18 min drive - 8.7 miles
  • Hatfield Forest Country Park - 20 min drive - 5.7 miles
  • Mountfitchet Castle - 22 min drive - 12.9 miles

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪The Queens Head, Free House - ‬8 min drive
  • ‪George IV - ‬8 min drive
  • ‪Queen's Head Inn - ‬9 min drive
  • ‪The Shed - ‬8 min drive
  • ‪Old Bell Inn - ‬10 min drive

About this property

Down Hall Hotel

Guests staying at Down Hall Hotel enjoy access to a full-service spa, a gym, and a sauna. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, portable fans, and safes are also available.
An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Bar (on property)
Radisson Blu Hotel London Stansted Airport
Bishop's Stortford
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 2,723 reviews
$116 nightly
The price is $140
Jun 14 - Jun 15
Total with taxes and fees
Radisson Blu Hotel London Stansted Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor padel court
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Down Country Hall

Down Hall Country

Down Hall Country Hotel

Down Hall Country House Bishop's Stortford

Down Hall Hotel Spa

Down Hall Country House Hotel Bishop's Stortford

Down Hall House

Hotel Down Hall

Down Hall Country House

Down Hall Hotel

Hotel Down Hall Country

Down Hall Hotel Bishop's Stortford

Down Hall Hotel Hotel

Down Hall Hotel Bishop's Stortford

Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is a free cancellation option available at Down Hall Hotel?

Down Hall Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Down Hall Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Down Hall Hotel on Jun 21, 2026 start from $203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Down Hall Hotel?

This hotel is located in Bishop's Stortford, close to Hatfield Forest Country Park, Southern Parkland Country Park, and Rhodes Arts Complex. You'll also find Maize Maze and Pishiobury Park within a short drive.

Is parking available on site at Down Hall Hotel?

Yes, extended and self parking are offered for free at the hotel. An electric car charging station is also available for guests.

Is a spa located at Down Hall Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, couples treatments, and aromatherapy.

Does Down Hall Hotel have a casino at the property?

No, Down Hall Hotel doesn't have a casino.

Will I find an indoor pool at Down Hall Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Down Hall Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Are there hot tubs at Down Hall Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Down Hall Hotel have a restaurant that serves breakfast?

Yes, Down Hall Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at The Garden Room.

Will Down Hall Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Down Hall Hotel for a fee of GBP 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Down Hall Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Down Hall Hotel?

The closest major airport to Down Hall Hotel is Stansted Airport (STN), which is 8.6 mi away (15 minutes by car). Another top airport is London City Airport (LCY), which is located 29 mi away (50-minute drive).

Are there rooms with balconies that I can book at Down Hall Hotel?

Yes, some guestrooms at Down Hall Hotel offer a patio and may feature garden views.

Does Down Hall Hotel have a wedding venue?

Take advantage of the wedding venue at Down Hall Hotel if you plan to say "I do" during your trip.

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Denise and Steve

Liked: Cleanliness, staff & service, amenities
Suite was beautiful.
Suite 104
Stayed 1 night in Feb 2026

10/10 Excellent

Jane

The whole stay was just perfect.
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Charming hotel and grounds, really friendly and accommodating staff, and exceptionally dog-friendly. The harness/lead sets in the room were both a surprise and a delight. We didn't get to try the spa this time, however other guests mentioned the spa(s) were really good too. Quite a bit of work being done in the grounds, but all looks like additional development/features, but in Feb, so not a problem at all. We'll definitely be back.
Stayed 1 night in Feb 2026

10/10 Excellent

Natalie

Stayed 1 night in Feb 2026

10/10 Excellent

Francis

Stayed 1 night in Feb 2026

8/10 Good

Marek

Liked: Cleanliness, staff & service
We were upgraded. Room clean and comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Jake

Stayed 1 night in Feb 2026

10/10 Excellent

Alan

Stayed 2 nights in Jan 2026

10/10 Excellent

Mandeep, Bedford

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were so welcoming and helpful throughout our stay. The room was so comfortable and a great size too
Stayed 1 night in Jan 2026

10/10 Excellent

Pedro

Stayed 1 night in Jan 2026

8/10 Good

Georgina

Stayed 2 nights in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service
Room was clean, staff very attentive
Stayed 2 nights in Jan 2026

6/10 Okay

Jean

Liked: Cleanliness
Disliked: Amenities
Prices are extreme. Advertising shows facilities but doesnt mention that they need to be booked weeks in advance
Stayed 1 night in Jan 2026

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities
Five star
Stayed 2 nights in Dec 2025

10/10 Excellent

Wayne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. Felt more like a 5 star hotel. Staff all really friendly and helpful, beautiful hotel and grounds. Food really good. Really nice atmosphere for Christmas.
Stayed 1 night in Dec 2025

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, amenities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

George

Stayed 1 night in Dec 2025

10/10 Excellent

Setsuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco-frendly hotel. Room key door knob sign were made of wood. They provided the hotel surrounding map, which was very interesting and helpful. Breakfast was not order to cook but buffet style which actually we prefered.
key card made of wood
surprise treat in our room
bee hives
Stayed 1 night in Dec 2025

8/10 Good

J

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 6 nights in Dec 2025

10/10 Excellent

ODANIR

Traveled with family
Very nice service, place is amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Another memorable stay at Down Hall Hotel. The staff were excellent, service was great, room was spotless, and both dinner and breakfast were very good.
Stayed 1 night in Dec 2025

4/10 Poor

Philip

Business traveler, Traveled with partner
We clambered up to our room only to find that another family were already staying in that room! We then had to clamber back down all the stairs to be allocated a room a couple of doors away from the original room - up all the stairs again. Total shambles
Stayed 1 night in Dec 2025

10/10 Excellent

Ioannis

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel and spa staff as always were impeccable, making for an excellent experience
Stayed 2 nights in Dec 2025

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