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Mercure Plaza Biel

4.0 star property

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Photo gallery for Mercure Plaza Biel

Miscellaneous
Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant
Daily buffet breakfast for a fee
Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Neumarktstrasse 40, Biel, BE, 2502
  • Place, City Park
    ‪5 min walk‬
  • Place, Omega Museum
    ‪14 min walk‬
  • Place, Lake Biel
    ‪16 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪53 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio

Studio | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed
  • Free WiFi

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Bathtub

Classic Room, 2 Twin Beds, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Twin Bed, Bathtub

Classic Room, 1 Twin Bed, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Twin Bed, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Biel

Located within a 5-minute walk of City Park, Mercure Plaza Biel is within a 15-minute stroll of Swiss Reformed City Church. This 4-star hotel has 100 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Swiss Reformed City Church - 5 min walk - 0.3 miles
  • City Park - 5 min walk - 0.3 miles
  • LaserGame Biel/Bienne - 12 min walk - 0.7 miles
  • Omega Museum - 14 min walk - 0.8 miles
  • Lake Biel - 16 min walk - 0.9 miles

Getting around

  • Biel/Bienne Station - 11 min walk
  • Bern (BRN-Belp) - 50 min drive

Restaurants

  • ‪Chines - ‬3 min walk
  • ‪Garage Bar-Pub - ‬1 min walk
  • ‪ici c'est le vin - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Dan'ton-Ku Tiki Bar - ‬4 min walk

About this property

Mercure Plaza Biel

Guests staying at Mercure Plaza Biel enjoy a gym, a sauna, and free WiFi in public areas. Self parking is available for CHF 19.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

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City Hotel Biel Bienne
Biel
  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
8.0 out of 10, Very Good, 564 reviews
$137 nightly
The price is $153
Jun 29 - Jun 30
Total with taxes and fees
City Hotel Biel Bienne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 25 for adults and CHF 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Barrique

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,701 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: CHF 30.00

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CHF 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25.00 per pet, per night
  • Dogs and cats only

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25.00 for adults and CHF 25 for children
  • Self parking fee: CHF 19.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per night
  • Early check-in fee: CHF 30.00 (subject to availability)
  • Late check-out fee: CHF 30.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Mercure Biel Plaza

Mercure Hotel Biel Plaza

Mercure Plaza Biel

Accor Plaza Biel

Mercure Plaza Biel Hotel

Mercure Plaza Biel Hotel Biel

Mercure Plaza Biel Biel

Mercure Plaza Biel Hotel

Mercure Plaza Biel Hotel Biel

Frequently asked questions

Are free cancellation options available at Mercure Plaza Biel?

Mercure Plaza Biel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Mercure Plaza Biel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Mercure Plaza Biel on Jun 14, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Plaza Biel?

This hotel in Biel is within a 10-minute walk of City Park and Neues Museum Biel. You'll also find Lake Biel and LaserGame Biel/Bienne less than a mile away.

Will I be able to park at Mercure Plaza Biel?

Yes, parking is offered for CHF 19 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Mercure Plaza Biel have a casino on the premises?

No, Mercure Plaza Biel doesn't have a casino.

Is there an indoor pool at Mercure Plaza Biel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Plaza Biel?

Amenities that appeal to couples at this riverfront hotel include a minibar as well as a restaurant and 2 bars/lounges.

Does Mercure Plaza Biel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Plaza Biel feature a restaurant that includes a breakfast menu?

Yes, Mercure Plaza Biel serves buffet breakfast for a surcharge each morning at Restaurant Barrique.

Does Mercure Plaza Biel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Plaza Biel for a fee of CHF 25.00 per pet, per night.

Does Mercure Plaza Biel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Mercure Plaza Biel?

The closest major airport to Mercure Plaza Biel is Bern (BRN-Belp), which is about 19.6 mi away.

Can I book a room with a balcony at Mercure Plaza Biel?

Yes, some guestrooms at Mercure Plaza Biel offer a balcony.

Mercure Plaza Biel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 170 out of 507 reviews
Rating 8 - Good. 248 out of 507 reviews
Rating 6 - Okay. 61 out of 507 reviews
Rating 4 - Poor. 19 out of 507 reviews
Rating 2 - Terrible. 9 out of 507 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and excellent breakfast buffet.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with all comforts needed
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel… What I was missing was softer pillow, beside the relatively hard pillows… The price was definitely on the high side!!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

The location of this hotel was quite good, the bus stop was nearby. The room was very clean and all things were very comfortable. The breakfast was also nice.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff and everything was well appointed. Very comfortable bed!!!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Patrick

Liked: Staff & service
It was rather old, could use a renovation. Breakfast was small.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Service!
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE
Verified

10/10 Excellent

Corine

Liked: Cleanliness, amenities, property conditions & facilities
Personnel très accueillant et sympathiques
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toujours la

Excellent accueil disponibilité du personnel avec l'amabilité et le sourir
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bienne côté ville

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bruk dette hotellet hvis du skal til Biel !

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme d'habitude trés bon accueil disponibilité du personnel efficacité
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Marcelo Tessetore

Disliked: Room comfort

Hotel bem meia boca

Hotel bem mais ou menos, atendimento ok, mas a estrutura do hotel só o térreo é bonito os andares ainda são antigos e os quartos velhos, banheiro com banheira e as toalhas são mais pano de prato do que toalhas péssimo. O café da amanhã é muito bom vale a pena pagar e o bar com drinks espetaculares o atendimento do Caio é perfeito
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable

Comme d'habitude acueil très sympa efficace et rapide a l'écoute du ckent
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service+

Hôtel idéalement situé et excellent service. Je recommande le roomservice pour son copieux petit déjeuner et produits de qualité.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiptop wie schon die letzten Jahre

Gutes solides Hotel, super Frühstücksbuffet
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel
Stayed 1 night in Nov 2024
Verified

8/10 Good

Rami

Liked: Staff & service
N
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne accueil

Comme d'habitude accueille tres sympa rapide et efficace. Chabre propre grand lit et agreable surprise avec la lacine a café nespresso
Stayed 1 night in Sep 2024
Verified

8/10 Good

Marion

Liked: Staff & service, amenities, property conditions & facilities
Bei der Ankunft war der Boden im Zimmer nicht gereinigt. (Haarbüschel, Haarnadel, Schmutz) Nach Beschwerde wurde schnell und gut nachgereinigt. Die Mitarbeiter an der Rezeption waren sehr freundlich und zuvorkommend. Garageneinfahrt extrem eng, neue Felge verkratzt.
Stayed 5 nights in Sep 2024