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Best Western Crown Inn & Suites

2.5 star property
Hotel in Batavia with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Crown Inn & Suites

Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Pillowtop beds, desk, iron/ironing board, free WiFi
Free daily full breakfast
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8210 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Place, Batavia Downs Casino
    ‪16 min walk‬
  • Place, Rochester Regional Health
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Batavia

Best Western Crown Inn & Suites places you within a leisurely stroll of Palm Island Indoor Waterpark and Batavia Downs Casino. This 71-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Palm Island Indoor Waterpark - 3 min walk - 0.2 miles
  • Batavia Downs Casino - 16 min walk - 0.9 miles
  • Centennial Park - 2 min drive - 1.2 miles
  • Holland Land Office Museum - 3 min drive - 1.6 miles
  • Rochester Regional Health - 3 min drive - 1.8 miles

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Starbucks - ‬18 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬15 min walk
  • ‪Burger King - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬8 min walk

About this property

Best Western Crown Inn & Suites

Hotel in Batavia with free breakfast and a fitness center
Guests of Best Western Crown Inn & Suites have access to an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
50-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and free newspapers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • 2 total (80 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Frequently asked questions

What's there to see around Best Western Crown Inn & Suites?

This hotel is located in Batavia, a short 5-minute walk from Palm Island Indoor Waterpark and also 15 minutes on foot from Batavia Downs Casino. You'll also find Holland Land Office Museum and Dwyer Stadium within a short drive.

Will I be able to park at Best Western Crown Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Crown Inn & Suites include a casino at the property?

No, Best Western Crown Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Crown Inn & Suites?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Best Western Crown Inn & Suites?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Are there hot tubs at Best Western Crown Inn & Suites?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Crown Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Crown Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Best Western Crown Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Crown Inn & Suites for a fee of USD 25 per pet, per day.

Does Best Western Crown Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Crown Inn & Suites?

The closest major airport to Best Western Crown Inn & Suites is Buffalo Niagara Intl. Airport (BUF), which is about 27.7 mi away. Another top airport is Greater Rochester Intl. Airport (ROC), which is around 27.8 mi away.

Are there rooms with balconies at Best Western Crown Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Crown Inn & Suites.

Best Western Crown Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

clint

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad odor/dust from AC, shower floor dirty and full of hair, empty soap bottle, heavy dust/moist smell from carpet, needed ac but couldn’t use because of dust. Fridge door don’t seal close. Room dingy/MOLD!!
Stayed 1 night in Sep 2025

8/10 Good

Benjamin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Hotel itself was just fine. But being woken up at 5:30 each morning to slamming doors and people stomping upstairs was not what I expected. Also stomping at 11 at night was annoying when we were trying to sleep. Doors are all loud. Breakfast was good the first day, second day we ate elsewhere. Pool was nice for the kids. No hot tub as pictured on their site. Disappointing for the adults. Overall, I would stay again on the top floor and as far away from other people as possible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Staff & service, amenities
To be honest I loved the hotel staff was nice and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, great staff wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Amenities
Had a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Rayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kara, Nashua

Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 1 night in Sep 2025

10/10 Excellent

Bob

Stayed 1 night in Sep 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, property conditions & facilities
Expedia needs to remove this option.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janice

Stayed 1 night in Aug 2025

8/10 Good

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small pillows like a four year old would use. No extra blankets or regular size pillows in bedroom.
Stayed 1 night in Aug 2025

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Rhiannon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and right down the road from the casino!
Stayed 1 night in Aug 2025

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling for my son’s lacrosse tournament and the hotel I originally booked was for the wrong night. They were sold out, so I got a refund and had to find something last minute. This was the only place available. When we arrived, the woman at the front desk sat on her phone and ignored us until I finally said hello. Without looking up she said, “I don’t know who you are, I need your ID.” After I handed it over, she told me she didn’t have me in the system and that I’d have to wait. The rudeness was so palpable that my 10 year old son looked at me, clearly uncomfortable. A few minutes later she told me the only room left was a handicap room, which I hadn’t booked, but I agreed just to get checked in. The room itself was filthy. The chair was out of place, nothing looked cleaned, crumbs were on the floor, and Netflix didn’t work. I wasn’t going back to deal with her again. With no options nearby, already waiting on a refund from the first hotel, and it getting late, I just covered the pillows with shirts and put a movie on my phone for my son. We left first thing in the morning. In 20 years of traveling I’ve never left a review, but this was by far the worst experience. Unless you’re desperate, avoid this place. Rude service is one thing, but a dirty room is unacceptable at over $200 a night.
Stayed 1 night in Jul 2025

6/10 Okay

Valerie

Traveled with family
Disliked: Staff & service
Reception/check-in was cool at best. We asked to be placed closer to relatives who alo stayed. We paid for two queen beds... and got two full but no refund yet. And placement by the elevator is just lame.
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

The beds very comfortable. Slept like a log. Nice, quiet, and friendly staff. Definitely would recommend it.
Stayed 1 night in Aug 2025

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stephane

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Viola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean pool area
Stayed 1 night in Aug 2025

6/10 Okay

sharon

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
alot of trash outside
Stayed 1 night in Aug 2025

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